What are the responsibilities and job description for the Recreation Operations Coordinator position at City of Dublin?
JOB
Under the direction of the Recreation Operations Supervisor, oversees and manages the operations, staffing, schedules, supply ordering and maintenance of the on-site babysitting room, the Hub/Teen center and gymnasium for the Dublin Community Recreation Center (DCRC). Provides a high level of customer service when responding to customer inquiries and/or complaints.Given the nature of this classification’s duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Supervisory Responsibilities: Supervises part-time/seasonal staff.
EXAMPLE OF DUTIES
Leads in supervision of part-time/seasonal staff, including recruitment, development, certification, performance evaluation, scheduling, training and discipline. Responds to initial complaints or program issues with public and/or patrons; uses discretion when directing issues or complaints to appropriate supervisor or administrator. Oversees the operations of the gymnasium, including developing the gym schedule in collaboration with programmers and contractors, organizing open play times, and coordinating maintenance and repair of equipment.Makes program area-specific budget recommendations and administers a portion of the budget.Coordinates recreational programs, classes, and/or activities; evaluates programs, classes and activities utilizing feasibility assessments and recommends program changes; administers programs including scheduling of staff, equipment and supplies, facility and logistical planning.As part of the Operations team, the Coordinator is expected to maintain a working knowledge of Manager-on-Duty responsibilities and skills to assist in that role as needed.Ability to work a schedule, which includes evenings and weekends, as needed.Performs other related duties as assigned.
SUPPLEMENTAL INFORMATION
Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.Creativity: Comes up with many new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Directing Others: Is good at stabling clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.Hiring and Staffing: Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and /or the organization; provides individuals information so that they can make accurate decisions; is timely with information.Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and does not stop at the first answers.Time Management: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.
Under the direction of the Recreation Operations Supervisor, oversees and manages the operations, staffing, schedules, supply ordering and maintenance of the on-site babysitting room, the Hub/Teen center and gymnasium for the Dublin Community Recreation Center (DCRC). Provides a high level of customer service when responding to customer inquiries and/or complaints.Given the nature of this classification’s duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Supervisory Responsibilities: Supervises part-time/seasonal staff.
EXAMPLE OF DUTIES
Leads in supervision of part-time/seasonal staff, including recruitment, development, certification, performance evaluation, scheduling, training and discipline. Responds to initial complaints or program issues with public and/or patrons; uses discretion when directing issues or complaints to appropriate supervisor or administrator. Oversees the operations of the gymnasium, including developing the gym schedule in collaboration with programmers and contractors, organizing open play times, and coordinating maintenance and repair of equipment.Makes program area-specific budget recommendations and administers a portion of the budget.Coordinates recreational programs, classes, and/or activities; evaluates programs, classes and activities utilizing feasibility assessments and recommends program changes; administers programs including scheduling of staff, equipment and supplies, facility and logistical planning.As part of the Operations team, the Coordinator is expected to maintain a working knowledge of Manager-on-Duty responsibilities and skills to assist in that role as needed.Ability to work a schedule, which includes evenings and weekends, as needed.Performs other related duties as assigned.
SUPPLEMENTAL INFORMATION
Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.Creativity: Comes up with many new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Directing Others: Is good at stabling clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.Hiring and Staffing: Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and /or the organization; provides individuals information so that they can make accurate decisions; is timely with information.Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and does not stop at the first answers.Time Management: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.
