What are the responsibilities and job description for the Concessions Worker (Softball) - Temporary 2025 Term position at City of Dubuque, IA?
Position Summary
The Concessions Workers will serve food to diners at counter or from a steam table; and perform other duties as assigned.
Job Duties
- Process customer bills or payments.
- Clean food preparation areas, facilities, or equipment; tableware.
- Operate cash registers; kitchen tools and equipment to include popcorn machine, propane gas grill and concession equipment.
- Take customer orders.
- Balance receipts.
- Serve food and beverages.
- Cook foods.
- Prepare hot or cold beverages; and food.
- Package food or supplies.
- Practice food service health and sanitation procedures.
- Report potential hazards to supervisor.
- Verify age of customers purchasing alcohol products and writing checks using photo identification.
- Maintain uniform and nametag per required guidelines.
- Assist with complete start-up and closing procedures.
KNOWLEDGE, SKILLS AND ABILITIES:
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Active Listening and Comprehension - Listening to others, not interrupting, asking good questions, and understanding what people are saying.
Qualifications
- Must be eighteen years of age.
- Must establish IPACT certification prior to first day of employment.
Supplemental Information
FLSA STATUS: Non-exempt
SUPERVISORY STATUS: None
Our Commitment to You
We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. The City of Dubuque values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
