What are the responsibilities and job description for the Pool Manager - Temporary 2025 Term position at City of Dubuque, IA?
Position Summary
GENERAL SUMMARY: Plan, direct and coordinate the operations of public pool. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources. The pool manager is responsible for general and water safety, sanitation of the facility, general daily operations of the pool; and other duties as assigned.
The ideal candidate possesses the ability to follow a management philosophy that is input oriented and values equity, problem solving and the development of partnerships; and to be a team player; as well as a desire to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.
Job Duties
JOB DUTIES:
- Analyze financial records to improve efficiency; and data to inform operational decisions and activities.
- Direct sales, marketing, and customer service activities; organizational operations, projects and services; financial operations; and laborer duties.
- Determine pricing and monetary policies; and resource needs.
- Prepare staff schedules and work assignments.
- Monitor performance of organizational members and partners.
- Provide basic information to guests, visitors, or clients.
- Develop organizational goals and objectives; organizational policies and programs; and marketing plans and strategies.
- Implement organizational process and policy changes.
- Conduct employee training programs.
- Recommend organizational process and policy changes.
- Manage environmental sustainability projects.
- Conduct staff orientation and weekly staff meetings.
- Process payroll.
- Schedule lap swims.
- Test water chemistry and complete required state health forms.
- Backwash pool filters.
- Inform aquatics supervisor of the need to order pool supplies; and of employee misconduct, tardiness or poor customer service.
- Open and close the facility.
- Attend workshops and meetings, including bi-weekly meetings with supervisor, managers and head guards.
- Supervise lifeguards.
- Perform mid- and end-of-season evaluations on pool personnel.
- Assist staff members with daily pool operation.
- Inspect facility including AED, fanny packs, diving boards, lifesaving/rescue equipment, ladders, locker rooms, showers, deck areas, grounds, slides.
- Record inspection problems and inconsistencies and inform aquatics supervisor.
- Receive and handle public concerns, problems and suggestions.
- Notify proper authority, i.e., police, aquatic supervisor, when serious problems arise.
KNOWLEDGE, SKILLS AND ABILITIES:
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Social Perceptiveness - Understanding people's reactions.
- Service Orientation - Looking for ways to help people.
- Speaking and Expression – Communicating clearly by talking to others.
- Coordination - Changing what is done based on other people's actions.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Instructing - Teaching people how to do something.
Qualifications
MINIMUM QUALIFICATIONS:
- Two (2) years’ experience in pool operations
- Experience as a lifeguard for a public swimming pool or area
- Current lifeguarding, CPR, and first aid certificates
PREFERRED QUALIFICATIONS:
- Bachelor’s degree in business or administration fields
- Basic understanding of pool water quality control and pool equipment's mechanical functions
- Experience working with a diverse workforce and population
Supplemental Information
SUPERVISORY STATUS: Functional
FLSA STATUS: Exempt
Our Commitment to You
We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. The City of Dubuque values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
