What are the responsibilities and job description for the Library Assistant (Part time) position at City of Dubuque?
JOB
GENERAL SUMMARY: Under general supervision, performs clerical and technological library tasks according to established procedures. Work may be performed in one or more activities, involving public service, assisting the public in the use of digital technology, clerical work, library materials preparation, and arrangement.
EXAMPLE OF DUTIES
Public service to patrons in person, by telephone or letter/noticeCheck books in and outRegister patrons for library cardsPatron orientationAnswer the telephoneCollect feesOperate the computerized library systemReceiving and handling complaints/problemsNotify holders of overdue materialsWork with patrons in using projectors, sound equipment, cameras, and other digital media.Work with patrons to instruct in the use of digital equipment as well as troubleshooting the equipment as neededUse and troubleshoot laptop computers and multiple different tablet models, including knowledge of the operating systems of Windows and Mac platformsTeach patrons to use wireless devices and help them connect to the library’s Wi-Fi, as well as trouble shoot CSPL and patron personal devices relating to connectivityUse, troubleshoot, and assist patrons with creative equipment, such as sewing machines, jewelry makers, button makers, press printers, etc.Office work may include processing, typing, data entry, word processing, recording and file maintenance routines associated with patron files; notices of overdue library materials; patron registration and library cards; sorting and routing of library mail and newspapers; preparing letters and reports; basic bookkeeping; inventory; and operating a cash register.KNOWLEDGE, SKILLS AND ABILITIES: Digital Technology - Knowledge of and experience with computers and computer software, particularly digital technology; ability to operate the computerized library catalog; check materials in and out; run reports.Problem Solving – Ability to receive and handle complaints and problems from both internal and external customers.Customer Service - Ability to relate to, work pleasantly with and communicate effectively with co-workers and the public.Confidentiality - Ability to treat information with confidentiality.Productivity - Ability to work independently, without constant supervision, to remain focused, and to be self-motivated.Instructions - Ability to follow oral and written instructions.Collaborative Leadership - Demonstrated ability to follow a management philosophy that is input oriented and values equity, problem solving and development of partnerships; demonstrated ability to work effectively as a member of a team; desire to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.
SUPPLEMENTAL INFORMATION
SUPPLEMENTAL INFORMATION: Employee may work variable hours including evenings and weekends, approximately 20 hours per week.WORKING CONDITIONS: Duties require extensive sitting and keyboarding at a computer terminal; standing, walking, crouching, squatting, climbing stairs, and lifting; bending and stooping; lifting and carrying boxes or other objects weighing up to 25-30 lbs. each; and pushing carts weighing up to 50 pounds each. Work is performed in a library settingSUPERVISORY STATUS: NoneFLSA STATUS: Non-exempt
GENERAL SUMMARY: Under general supervision, performs clerical and technological library tasks according to established procedures. Work may be performed in one or more activities, involving public service, assisting the public in the use of digital technology, clerical work, library materials preparation, and arrangement.
EXAMPLE OF DUTIES
Public service to patrons in person, by telephone or letter/noticeCheck books in and outRegister patrons for library cardsPatron orientationAnswer the telephoneCollect feesOperate the computerized library systemReceiving and handling complaints/problemsNotify holders of overdue materialsWork with patrons in using projectors, sound equipment, cameras, and other digital media.Work with patrons to instruct in the use of digital equipment as well as troubleshooting the equipment as neededUse and troubleshoot laptop computers and multiple different tablet models, including knowledge of the operating systems of Windows and Mac platformsTeach patrons to use wireless devices and help them connect to the library’s Wi-Fi, as well as trouble shoot CSPL and patron personal devices relating to connectivityUse, troubleshoot, and assist patrons with creative equipment, such as sewing machines, jewelry makers, button makers, press printers, etc.Office work may include processing, typing, data entry, word processing, recording and file maintenance routines associated with patron files; notices of overdue library materials; patron registration and library cards; sorting and routing of library mail and newspapers; preparing letters and reports; basic bookkeeping; inventory; and operating a cash register.KNOWLEDGE, SKILLS AND ABILITIES: Digital Technology - Knowledge of and experience with computers and computer software, particularly digital technology; ability to operate the computerized library catalog; check materials in and out; run reports.Problem Solving – Ability to receive and handle complaints and problems from both internal and external customers.Customer Service - Ability to relate to, work pleasantly with and communicate effectively with co-workers and the public.Confidentiality - Ability to treat information with confidentiality.Productivity - Ability to work independently, without constant supervision, to remain focused, and to be self-motivated.Instructions - Ability to follow oral and written instructions.Collaborative Leadership - Demonstrated ability to follow a management philosophy that is input oriented and values equity, problem solving and development of partnerships; demonstrated ability to work effectively as a member of a team; desire to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.
SUPPLEMENTAL INFORMATION
SUPPLEMENTAL INFORMATION: Employee may work variable hours including evenings and weekends, approximately 20 hours per week.WORKING CONDITIONS: Duties require extensive sitting and keyboarding at a computer terminal; standing, walking, crouching, squatting, climbing stairs, and lifting; bending and stooping; lifting and carrying boxes or other objects weighing up to 25-30 lbs. each; and pushing carts weighing up to 50 pounds each. Work is performed in a library settingSUPERVISORY STATUS: NoneFLSA STATUS: Non-exempt
