Assistant City Manager

JOB SUMMARY

Under the general direction of the City Manager, the Assistant City Manager provides assistance and support to City Administration and City departments by evaluating policies and procedures for general compliance and improvement; recommending modifications and improvements for departmental efficiency; assisting in the preparation of the annual budget; responding to and resolving public inquires and complaints; working closely with City Council when necessary; and guiding operations and implementation of policy to departments and staff.

EXECUTIVE TEAM MEMBER CHARACTER COMPONENTS

Integrity: Models uncompromising commitment to the highest level of ethical behavior and demands the same from those he/she leads; earns and promotes trust within the organization and with those we serve; values diversity; builds a competent and respectful workforce worthy of the public’s trust.

Innovation: Values progressive thinking, creativity, flexibility and adaptability in service delivery; embraces process improvement and fosters an environment where employees aspire to implementation of best/next practices and creatively solve problems.

Accountability: Takes responsibility for his/her own action or inaction; holds subordinates accountable for their action/inaction with fairness and consistency; achieves expected results with little or no direct oversight; balances timely performance with quality of work; makes best use of time and resources; acknowledges mistakes and course corrects as necessary.

Excellence: Leads department so that work is characterized by its quality and by the diligence with which it is carried out; proactively seeks to solve problems in advance; promotes the achievement of technical and management excellence; establishes a work environment strongly committed to customer relationships and develops methods for understanding the provision of high value services.

Teamwork: Recognizes the importance of working together to meet our citizens’ needs, communicating clearly, and sharing resources and information freely. Builds team spirit and enthusiasm within the department; collaborates effectively with other departments and employees, elected and appointed officials, volunteers and other service providers/partners. Appreciates diversity and values inclusion; inspires positive environment of cooperation.

Motivational Leadership: Understands and implements the empirically-established principles of employee engagement. Communicates expectations; identifies employee strengths and considers them when making assignments; provides ongoing employee recognition and encourages development; values employee opinions; communicates department mission and employee roles; provides for employee growth and development; provides ongoing feedback to employees about their progress.

ESSENTIAL JOB FUNCTIONS

Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position.

Strategic Planning and Program Development

• Develop plans and programming, formulate budgetary data, assign job duties, conduct employee evaluations, and prepare contractual obligations related to office operations.
• Design educational curriculums and establish reporting parameters to enhance the overall programming of the office.

City Operations and Policy Implementation

• Consult and coordinate with various City departments to implement and oversee citywide policies and initiatives.
• Provide strategic direction for community development, financial management, and the organization and management of City operating departments' services.

Citizen and Community Engagement

• Respond to citizen inquiries and complaints by investigating concerns, analyzing issues, and implementing appropriate solutions.
• Represent the City at private and public functions to foster community relationships and promote city initiatives.

Budgetary and Financial Management

• Prepare and manage budgets for assigned units, divisions, and departments.
• Make budgetary recommendations to support organizational goals and priorities.

Interdepartmental Coordination and Task Delegation

• Delegate tasks to department personnel as necessary and coordinate information and activities among departments to improve community services.
• Coordinate various employee and public resources to enhance service delivery.

Reporting and Policy Recommendations

• Prepare and review complex reports and studies, making recommendations on administrative and management policies to support organizational goals and initiatives.
• Initiate and review special duties and reports as assigned by the City Manager or City Council.

Emergency Operations Center (EOC) Responsibilities

• Serve as Emergency Operations Center (EOC) personnel during elevated readiness levels, supporting emergency response, continuity of operations, and crisis communications.
• Participate in EOC activities, manage preparations for impending incidents, and support response efforts for ongoing incidents by providing critical decision-making information.

Advisory and Leadership Roles

• Advise the City Manager on municipal operations, plans, and policies and oversee Assistant City Manager programs.
• Resolve requests and concerns, serve as Acting City Manager during the City Manager's temporary absence, and perform other leadership duties as assigned.
• Regularly attends Executive Team meetings, City Council Meetings, Budget Workshops, Town Hall meetings, and other board and commission meetings as needed.
• Attends and participates in professional organizations to stay abreast of changes in municipal government laws, policies, and practices.
• Performs additional duties as assigned that fall within the scope of the job functions.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Requires a Bachelor’s Degree in Public Administration, Business Administration, or related field, and eight (8) years of related work experience, including at least three (3) years of supervisory experience. A Master’s degree in Public Administration, Business Administration, or related field is preferred. An equivalent combination of education and/or experience will be accepted on a year for year basis. The total qualifying equivalent combination is twelve (12) years.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of contemporary leadership and management principles and practices.
• Knowledge of legislative processes and practices.
• Knowledge of public administration and governmental operations.
• Knowledge of accounting and financial management principles.
• Knowledge of advanced theories and principles related to areas of assignment.
• Knowledge of strategy development principles and procedures.
• Knowledge of program development and administration principles and practices.
• Knowledge of project management, conflict mediation, and public relations principles.
• Skilled in monitoring and evaluating employees.
• Skilled in prioritizing and assigning work.
• Skilled in speaking in public.
• Skilled in developing long-range strategic plans.
• Skilled in analyzing and developing policies and procedures.
• Skilled in analyzing complex problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals.
• Skilled in mediating and resolving conflict.
• Skilled in preparing and administering budgets.
• Skilled in managing change and sensitive topics.
• Skilled in planning, analyzing, and evaluating programs and services, operational needs, and fiscal constraints.
• Skilled in prioritizing, organizing, and managing multiple simultaneous projects.
• Skilled in reading, interpreting, applying, and explaining laws, codes, ordinances, rules, regulations, policies, and procedures.
• Skilled in preparing clear and concise reports, including oral, written, and audio/visual presentations.
• Skilled in maintaining sensitive and confidential information.
• Skilled in gathering and analyzing information and making recommendations based on findings and in support of organizational goals.
• Skilled in operating a computer and related software applications.
• Skilled in communicating effectively with a variety of individuals.
• Skilled in the use small office equipment, including copy machines or multi-line telephone systems.
• Skilled in using computers for data entry.
• Skilled in using computers for word processing and/or accounting purposes.
• Ability to maintain a professional demeanor and an orientation towards customer service.
• Ability to supervise employees developing, installing, or repairing technology systems.

CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS

• The candidate must have a valid, US, driver’s license
• Current City Management Professional certification preferred
  

BENEFITS

Alternative Work Schedule

This position is eligible for hybrid-remote, flexible hours, and 4 10-hour days scheduling upon the successful completion of a six-month probationary period and at supervisor’s discretion.