What are the responsibilities and job description for the Lead Receptionist/Cashier - Admin position at City of Durango?
Description
Join the City of Durango’s Parks & Recreation Department as a Lead Receptionist/Cashier! Based in the Parks & Recreation Administration Offices, you’ll provide administrative support across all divisions—from Parks and Trails to the Recreation Center and Cemetery. Your experience in customer service, financial transactions, and accounting will guide your success as you collaborate with City departments, support Parks & Recreation managers, and provide exceptional customer service to visitors, community, members, and City staff.
Essential Job Duties
What You’ll Do in This Role:
You Have:
What We Can Offer You: The following perks are available for part-time and seasonal employees.
Belong at the City of Durango:
We believe in creating an inclusive workforce that welcomes diversity of thoughts, viewpoints, and experiences.
The City of Durango is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.
City of Durango's Indigenous Land Acknowledgement
Join the City of Durango’s Parks & Recreation Department as a Lead Receptionist/Cashier! Based in the Parks & Recreation Administration Offices, you’ll provide administrative support across all divisions—from Parks and Trails to the Recreation Center and Cemetery. Your experience in customer service, financial transactions, and accounting will guide your success as you collaborate with City departments, support Parks & Recreation managers, and provide exceptional customer service to visitors, community, members, and City staff.
Essential Job Duties
What You’ll Do in This Role:
- Assist with a variety of administrative duties spanning all Parks & Recreation divisions.
- Communicate with and provide support to Parks & Recreation management staff to facilitate daily operations and administrative needs.
- Work closely with the Finance Department to send payments and process payments for third-party programs.
- Support the Business Operations Manager with cash handling, daily and monthly reporting, and troubleshooting.
- Handle Cemetery paperwork and coordinate with the County Clerk’s Office for official documentation.
- Provide exceptional customer service to the public and City staff.
- Welcome and assist visitors with professionalism, offering clear information, directions, and assistances.
- Communicate effectively in person, over the phone, and via email.
- Utilize Parks & Recreation software (RecTrac) for data entry and management.
- Assist with general facility oversight and maintain office organization.
You Have:
- A high school diploma or GED equivalent.
- A valid driver’s license.
- Possession of or the ability to obtain CPR/AED and First Aid Certificate.
- At least one year of customer service and administrative experience, including cash handling.
- Familiarity with RecTrac or similar Parks & Recreation software preferable.
- Strong communication and organizational skills.
- Knowledge of office procedures, cash handling, and basic accounting.
- Ability to operate a wide variety of office equipment, including computers, specialized software, cash registers, Microsoft 365, and more.
What We Can Offer You: The following perks are available for part-time and seasonal employees.
- Free pass to the Durango Community Recreation Center and Chapman Hill Ice Rink and Ski Area
- Free Transit pass
- Eligibility to participate in the City’s Annual Wellness Challenge and a chance to receive prizes and cash rewards
Belong at the City of Durango:
We believe in creating an inclusive workforce that welcomes diversity of thoughts, viewpoints, and experiences.
The City of Durango is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.
City of Durango's Indigenous Land Acknowledgement
