Dispatcher

YOU MUST FOLLOW THESE INSTRUCTIONS TO APPLY

AN APPLICATION MUST BE FILLED OUT

• Apply in person at Oklahoma Works, located at 4209 Hwy 70, Durant OK.

OR

• Download application from City website and submit via email.

https://www.durant.org/604/Employment-Opportunities

POSITION SUMMARY

This position provides critical assistance to the public by dispatching Police, Fire, or Emergency Medical Services; and to provide responsive, courteous, and efficient service to City residents and the general public.

ESSENTIAL FUNCTIONS

1. Using a computer-aided dispatch system receives emergency calls for service from the public requesting police, fire, emergency medical, or other service; determine nature and location of emergency, determine priorities, and dispatches necessary emergency units in accordance with established procedures.

2. Transmits and receives messages to and from user agencies via public safety radios, 9-1-1 emergency telephone lines, data terminals, and other communications equipment.

3. Maintains contact with all units on duty; maintains status and location of police and fire units.

4. Monitors activities of department staff as well as other emergency service providers and takes appropriate action toward aiding any person exposed to danger or any situation where danger might be impending.

5. Operates public safety communications systems, radio dispatch consoles, and other associated equipment.

6. Maintains contact with callers when required to ascertain current information to aid responders.

7. Provide scene safety instructions to callers who are involved in high-risk situations until first responders or law enforcement officers are on scene.

8. Answers non-emergency calls for assistance.

9. Inquires, enters, updates, interprets, verifies, receives, and disseminates information from national, state, and local law enforcement computer networks as requested by user agencies for missing persons, stolen property, and restraining orders; monitor several complex public safety radio frequencies.

10. Enters, cancels, and/or modifies arrest warrants, protection orders, stolen property, attempt to locate, missing persons and other general law enforcement information into state computer system. Confirms misdemeanor and felony warrants through national and state databases.

11. Creates and maintain accurate records providing documentation for all events and occurrences within the Communications Center.

12. Interprets messages, analyzes distances and time periods and communicates the same to others.

13. Assists the Supervisor in training, direction, coordination, and evaluation of the activities of trainees.

14. Provides needed backup to other staff members during periods of absence and during peak workloads as directed.

15. Other duties as assigned.

Job Type: Full-time

Pay: $19.20 - $20.70 per hour

Benefits:

• 401(k)
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Overnight shift
• Weekends as needed

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $19 - $21