What are the responsibilities and job description for the Office of Survivor Care, Program Manager position at City of Durham, NC?
Salary : $84,428.00 - $130,874.00 Annually
Location : Durham, NC
Job Type : Full time with benefits
Job Number : 25-05275
Department : Community Safety
Opening Date : 02 / 20 / 2025
Closing Date : 3 / 14 / 2025 11 : 59 PM Eastern
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range : $84,428 - $95,000
Hours : 9-5 M-F, 40 hours per week
The Office of Survivor Care is a newly established entity created in response to the recommendations of the Community Safety & Wellness Task Force. This task force, led by members of the community, was formed to address critical issues surrounding safety, well-being, and the need for comprehensive support for survivors of violence and trauma. Its work underscored the importance of a dedicated office to provide holistic, survivor-centered services and resources, ensuring individuals impacted by violence receive the care and advocacy they need to heal and thrive. The Office of Survivor Care embodies this vision, prioritizing collaboration, equity, and community-driven solutions.
The Office of Survivor Care is seeking an experienced and motivated Program Manager to lead the development, implementation, and management of this newly established office. The Program Manager will supervise a small, dedicated team focused on providing support to survivors of community violence. This role will involve collaborating with local organizations, law enforcement, healthcare providers, and other community resources to ensure a coordinated, trauma-informed response. The ideal candidate will have experience in project management, be well-versed in best practices related to survivor care, community-based interventions, and violence prevention, and will play a key role in shaping the mission and effectiveness of this critical program.
This position sits within the Community Safety Department. This department also houses the city's HEART team, an alternative response program. You can learn more about this program here, This position will start as a pilot and as a 3-year position, full time with benefits, with the possibility of continuation after the pilot dependent upon pilot results and available funding. This position will report to the Clinical Manger for Durham's Community Safety Department.
Duties / Responsibilities
Knowledge :
- Strong understanding of best practices in trauma-informed care, crisis intervention, and violence prevention.
- Familiarity with local resources and services for survivors of violence, including legal, medical, and counseling supports.
- Knowledge of community-based approaches to addressing violence and systemic barriers affecting marginalized populations.
Skills :
Key Responsibilities :
Program Development and Leadership :
Team Supervision :
Coordination with External Resources :
Survivor Support and Advocacy :
Grant Management and Reporting :
Minimum Qualifications & Experience
Additional Preferred Skills
Benefits - General Full-Time Employees
13 standard work days of vacation per year
13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
2 weeks paid military leave per year
Medical, dental, vision, and supplemental life insurance plans
State and City retirement plans
Short and long term disability plans
Paid temporary disability leave for specified conditions
City contribution of 13.6% into the N.C. State Retirement System
Paid funeral leave
Employee Assistance Program - personal and family counseling
Paid life insurance equal to annual salary
48 hours for volunteer work each year
4 hours parental leave each year
Workman's Compensation Insurance
457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
State retirement plan effective first day of the month following date of hire
Health insurance effective first day of the month following date of hire
Dental and life insurance, after one year of service
Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
Where did you first hear about this opportunity?
If you listed "other" above please give specific web site, organization, or publication.
Please select your highest level of COMPLETED education.
How many years of supervisory or management experience do you have?
How many years of related experience do you have in program management, preferably in the areas of survivor care, community violence, or trauma-informed services?
How would you rate your experience level with grant writing and budget management?
Do you have experience supervising small teams and managing multidisciplinary programs?
Do you have experience working with community organizations, public health systems, or violence prevention initiatives?
How would you rate your experience level with managing multiple projects, setting priorities, and meeting deadlines?
Required Question
Salary : $84,428 - $95,000
