What are the responsibilities and job description for the Trainer/Instructional Designer position at City of Durham, NC?
Salary : $65,749.00 - $101,920.00 Annually
Location : Durham, NC
Job Type : Full time with benefits
Job Number : 25-05308
Department : Water Management
Opening Date : 02 / 17 / 2025
Closing Date : Continuous
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Salary / Hiring Range : $65,749.00 - $83,845.00
Hours : Monday -Friday / 8 : 00 a.m. - 4 : 30 p.m.
The City of Durham's wants YOU to join our team of more than 380 talented and dedicated employees that provide critical water and sewer services for Durham's 309,000 plus residents. Not only do we deliver the Best Tasting Water in the state to our customers each and every day, but we also make sure that the wastewater leaving our facilities is carefully treated to protect the environment. We have a wide-ranging variety of positions open to match your skill set - mechanics, engineers, maintenance specialists, technicians, customer billing techs, and much more. If you have a passion for managing vital water resources, protecting the environment, providing excellent customer service, and keeping the water and wastewater in the pipes, bring your skills and talent to Durham!
Passionate about innovative and creative instructional design for videos and flyers content; Creates and conducts presentations / training virtually and in person; Proficient with Adobe Suite Pro, Canva or other design creation platform. Experience with collaboration and outreach with all levels of the organization to influence management about department specific training. Develops surveys or other types of assessments to track effectiveness of training; Devoted to providing data analysis and oversight of department and training data.
Duties / Responsibilities
- Develops training content; administers training programs including program performance evaluation; performs quality control of reports that are distributed to customers; develops training performance measures; and ensures compliance with applicable regulations, policies, and procedures.
- Prepares, maintains, reviews, and / or processes training reports and other documents as assigned; updates and maintains training databases, online systems, and department webpages; research updates, compiles, analyzes, and / or reviews information as assigned.
- Researches, compiles, and analyzes information; prepares reports; manages programs and / or processes; consults with management and other staff; performs special projects; serves as a liaison to other City departments; develops performance measures; assisting with strategic planning.
- Collaborates with, and serves as a liaison to, City management and departments; attends meetings to provide consultation and professional assistance; coordinates public outreach.
Minimum Qualifications & Experience
Additional Preferred Skills
Benefits - General Full-Time Employees
Benefits - Part-Time (1,000 hours or more per year)
Benefits Part-Time (Average 30 hours per week over 12 month period)
Where did you first hear about this opportunity?
If you listed "other" above please give specific web site, organization, or publication.
Please select your highest level of COMPLETED education.
How many years of related experience do you have in training, instructional design and / or educational technology?
How would you rate your experience level with MS PowerPoint?
How would you rate your experience level with Visual Design Software?
How would you rate your experience level with MS Word?
Required Question
Salary : $65,749 - $83,845
