Adult Services Librarian - East Lansing Public Library

The East Lansing Public Library seeks an energetic, visionary, and team-oriented Adult Services Librarian to develop and implement innovative programming and outreach opportunities. This position is responsible for providing proactive customer service, fostering community relationships, and ensuring that adult services align with the library’s mission, vision, core values, and strategic priorities.

ESSENTIAL JOB FUNCTIONS:

Programming & Outreach

• Plan and implement adult programs both in the library and offsite to increase awareness and engagement.
• Develop and maintain partnerships with community organizations, including Michigan State University, retirement communities, and local businesses.
• Operate and coordinate programs for the Library on the Go vehicle as needed.
• Ensure programming reflects the library’s strategic priorities and community needs.
• Seek funding opportunities and grants for adult programming.

Customer Service & Public Engagement

• Provide reference, readers’ advisory, and technology instruction at service desks.
• Offer a welcoming and inclusive library environment, proactively engaging with patrons.
• Handle customer service concerns, conflict resolution, and security issues when serving as Person in Charge (PIC).
• Create digital content such as book lists, blogs, and program highlights for the library’s website and marketing team.

Administrative & Team Collaboration

• Report regularly to the Engagement Team Leader on programs and outreach.
• Provide input on budget development for adult services and submit expenses for approval.
• Work collaboratively within the Engagement Team to align services with the library’s mission.
• Participate in professional development opportunities to stay current with library trends and best practices.

• Master’s degree in Library and Information Science from an ALA-accredited institution.
• Proven success in developing and implementing innovative programming.
• Strong ability to assess community needs and translate them into effective library services.
• Excellent customer service skills with the ability to engage with patrons of all ages.
• Ability to work independently and collaboratively in a dynamic, fast-paced environment.
• Experience using online databases, reference resources, and digital tools.
• Proficiency in technology, including mobile devices and social media for library engagement.
• Strong organizational, time management, and problem-solving skills.
• Ability to work evenings and weekends as required.

• Experience working in a public library setting.
• Experience supervising volunteers or interns.
• Experience with library ILS systems, productivity software, and web-based catalogs.
• Background in marketing, outreach, or community engagement.
• Familiarity with STEAM-related programs and maker spaces.