Recreation Attendant

Job Title:

Recreation Attendant

Department:

Parks and Recreation

Reports to:

Recreation Supervisor

FLSA Classification:

Non-Exempt

Effective Date:

03/05/2021

Job Summary:

Performs a variety of duties related to the operations of the front desk, to include cashiering responsibilities, greeting guests, registration, answering phones, answering guest questions and clerical duties. Work involves daily contact with the public. Works under close supervision, with minimal latitude for the use of initiative and independent judgment.

Essential Job Functions:

Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position.

a. Ensures customers receive excellent customer service by providing friendly, prompt service, greeting and acknowledging incoming customers and providing accurate program and facility information.

b. Answers incoming phone calls, registers patrons for various programs and collects corresponding fees in compliance with cashiering policies and procedures.

c. Maintains clean and orderly appearance of front desk/registration area.

d. Performs miscellaneous administrative tasks including filing and organizing.

e. Supports other divisions of the department as needed to include assisting with special events, programs and providing coverage in the absence of staff.

f. Enforces and follows facility and safety regulations.

g. Communicates patron concerns and safety issues to management.

h. Attends required meetings and trainings.

i. Performs related work and reports as assigned.

Conditions of Employment:

1. Applicant will be subject to a complete background investigation. Incomplete, inaccurate and/or failure to report information will cause the applicant rejection from consideration.
2. Applicant must take and pass a pre-employment drug test administered by the City of Edinburg at the City's expense.
3. Must have a current valid class "C" driver's license from the Texas Department of Public Safety with a satisfactory driving record.
4. Bilingual English/Spanish Preferred.

Required Education:

Pursuing high school diploma, G.E.D. or equivalency.

Education Preference:

Not Applicable

Educational Substitute:

Not Applicable

Required Work Experience:

No experience required.

Experience Preference:

Requires knowledge necessary to understand basic operational, technical, or office processes.

Supervisory Experience Requirement:

Not Applicable

Required Knowledge, Skills, & Abilities

a. Work requires regular interaction involving exchange and receipt of information.

b. Normally performs the duty assignment after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation.

c. Work requires the use of standard technical skills appropriate to the work environment of the organization.

d. Intermediate computer skills.

e. Ability to operate job-related equipment.

f. Customer service skills.

Equipment Materials:

General office and safety equipment/materials to include but not limited to the following:

Personal computer

Copier/Fax Machine/ Printer/Scanner

Coffee Machine/Microwave

Cash Register

Ladder/Step Stool

Work Conditions:

The individual works indoors in a well-lighted, air-conditioned office with some outdoor duties at times. The job has no significant hazards and the physical demands are low.

Physical Demands:

The job has no significant hazards and requires little physical demands including bending and twisting. Duties involve working with lightweight materials, and/or using force equal to lifting up to 25 pounds. Must be able to stand for long periods of time.

Mental Demands:

While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; use math and mathematical reasoning; perform detailed work, multiple tasks; work with constant interruptions; and interact with staff and the public.