What are the responsibilities and job description for the Part Time Health/Fitness Desk Clerk position at City of Elgin, IL?
CLASSIFICATION DESCRIPTION
Serving as first line contact with all customers; receptionist; performing word processing and data processing duties; preparing and maintaining files and records.
GENERAL DEFINITION AND CONDITIONS OF WORK
- Greet all users as they enter in the Centre
- Register applicants on the spot: all Parks & Recreation programs and activities
- Answer incoming phone calls and handle appropriately.
- Check and review data for accuracy, completeness and conformance.
- Maintains mailing lists, files and card indexes.
- Operates standard office and data processing equipment.
- Responsible for cash control at the front desk: collect and properly record all cash, check and charge transactions.
- Provide general information on Parks & Recreation activities and facilities.
- Maintain the front desk in an orderly fashion.
- Maintain a positive public image and attitude with excellent customer service.
- Wear appropriate staff uniform.
- Attend all staff meetings
- Abide by all City of Elgin rules and regulations as outlined in the Employee Manual.
KNOWLEDGE, SKILLS AND ABILITIES
- Minimum 18 years of age, preference given to related service/retail experience with cash handling skills.
- Demonstrates proficiency in basic math skills.
- Ability to handle money in receiving and returning.
- Ability to work pleasantly with patrons and fellow employees and possess excellent customer service skills.
- Ability to enforce all rules and policies of the City at the facility in a diplomatic manner.
- Computer skills, previous RecTrac experience preferred.
- Ability to operate general office machines: photocopier, FAX machine, typewriter, printer and binder.
- Be able to handle multiple duties/tasks.
- CPR/AED certified within 3 months of employment.
- Must be available to work evenings and weekends
ADDITIONAL INFORMATION
Hours of the Centre are:
Monday - Friday 5am - 7:30pm
Saturday & Sunday 7am - 5pm
Applicants must be flexible with schedule and weekends may be required.
