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Program Aide - Senior Center (Recreation Leader)

City of Emeryville, CA
Emeryville, CA Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/10/2025

Salary : $19.36 - $29.93 Hourly

Location : 4321 Salem Street Emeryville, CA

Job Type : PT (Hourly)

Job Number : 1800143

Department : Community Services

Opening Date : 03 / 05 / 2025

Closing Date : 3 / 19 / 2025 5 : 00 PM Pacific

Bargaining Unit : Unrepresented

Description

Join the City of Emeryville's Community Services Department as a Program Aide (Recreation Leader) for the Senior Center. This position is temporary, seasonal, at-will, and part-time working fewer than 950 hours per fiscal year and is not eligible for City benefits. This position is located at the Senior Center on Salem Street with work hours, Monday-Friday 8 : 30 AM - 1 : 00 PM.

Salary range from $19.36 - $29.93 hourly

About Emeryville Emeryville is located at the heart of the San Francisco Bay Area. The City is centrally located and accessible, at the east end of the Bay Bridge and bounded by Interstate freeways 80, 880, and 580. Its central location is the gateway to an extensive region that includes all major northern California cities, businesses, and universities. The City is proud of its reputation as a leader in community development, cutting edge programs, and progressive approaches to organizational issues. Emeryville has evolved from an industrial environment to a retail / technology-based community and is known as a center of art and innovation.

The City and school district share a magnificent state-of-the-art school and community center complex.

About the Department The Community Services Department is comprised of three divisions : Community Services Administration, Youth and Adult Services, and the Child Development Center. As a department, we take pride in the quality and variety of services we provide to the community and seek individuals who can contribute. The Community Services Department of Emeryville aims to create an inclusive community through people, parks, events, programs, and services. They offer programs for different age groups, including pre-k, youth, teens, adults, and seniors, encompassing community special events and sports. From youth programs to senior services, discover the heart of Emeryville's community.

Examples of Duties

The Program Aide (Recreation Leader), under general supervision, performs a variety of administrative and program support functions and serves as the front desk at the Senior Center. This position will be working at the Senior Center on Salem Street and the hours are Monday-Friday 8 : 30 AM - 1 : 00 PM.

Primary responsibilities of the position include front desk duties such as answer / route phone calls and take messages and provide information to the community and staff regarding City activities, services, fees, programs requirements, schedule transportation, schedule appointments, and assist with special events at the Senior Center. This position will serve as the front desk and will be the first point of contact to community members welcomed at the Senior Center. The Program Aide ensures they are addressing customer inquiries and handling customer service interactions to ensure a positive user experience.

Ideal Candidate

  • Excellent customer service skills
  • Responsible, flexible, and proactive
  • Capable of being part of an effective team
  • Energetic and motivational
  • Able to provide encouragement for participation in programs
  • Able to follow written and oral instructions
  • Able to exercise good judgment and deal effectively with the public
  • Able to deal with stressful situations
  • Able to work independently with minimum supervision
  • Fun and has a sense of humor

Minimum Qualifications

Any combination of education and experience as follows :

  • Must be at least 16 years of age
  • Completion of two (2) years of college with emphasis in education, recreation, or a related field and two (2) years of relevant experience is desirable
  • Sufficient knowledge and abilities to perform the duties of the assigned position as advertised
  • Licenses and Certifications

    A valid California Driver's License, with a satisfactory driving record may be required

    A current First Aid certification

    Physical Qualifications

    Eyesight sufficient to read data, memos, spreadsheets, vouchers, and computer screens; manual dexterity to operate a personal computer; ability to sit for extended periods; ability to stand, walk, bend, reach above and below the shoulders, and lift and carry objects weighing up to 20 pounds; and able to work occasional long hours.

    Supplemental Information

    To Apply Applicants must complete and submit an application online (paper applications will not be accepted) by Thursday, March 20, 2025 at 5 : 00 p.m.

    Screening Process Applications will be reviewed as they are received. Please do not call to confirm receipt of your application or to check your application status. Applicant's whose backgrounds most closely match the requirements of the position may be invited to participate in the next step of the recruitment process.

    The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.

    Equal Opportunity Employer / Reasonable Accommodation The City is an equal opportunity employer and supports workplace diversity.

    Reasonable accommodations will be made for applicants who need special accommodations to participate in the recruitment process. Qualified individuals may receive a reasonable accommodation, as required by the Americans with Disabilities Act, during any phase of the recruitment process. If an accommodation is needed, please contact the Human Resources Department at (510) 596-4392 as soon as knowledge of a need for an accommodation is known.

    To learn more about City's benefits, please refer to the

    What best describes your work experience involving direct customer contact / interaction? (Please mark the appropriate box.)

  • No experience
  • Less than one (1) year of experience
  • One (1) to two (2) years of experience
  • Two (2) or more years of experience
  • Please describe your experience providing customer service and include at least one specific example where you went above and beyond for a customer.

    Please let us know why you are interested in working for the City of Emeryville and why you are interested in this position at the Senior Center.

    Required Question

    Salary : $19 - $30

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