Summary

This position is budgeted for $16.91/hour.

This is a PARS (Public Agency Retirement System) budgeted position and is limited to 999 hours per fiscal year.

This is not a PERS eligible position.

The City of Escondido is looking for dynamic individuals who are interested in working in a fast-paced busy community center. This front counter position will engage the public regarding our recreation programs, provide excellent customer service, and support the operation of the East Valley Community Center (EVCC). The available scheduled shifts will vary, weekdays (7:45 a.m. - 9:15 p.m.) and weekends (8:00 a.m. - 6:00 p.m.).

Key responsibilities:

• Under the direct supervision of the Community Services Supervisor, this position will assist customers in front counter operations including but not limited to activity registration, answering phones/emails, handling payments, prepare room/gym set-ups, and general office duties.
• Provides assistance to City staff, outside agencies and general public regarding all community programs offered by the City of Escondido.
• Monitors all activities occurring in the facility to assure safety and security of public and staff.
• Providing excellent customer service via phone, email, and in-person.
• Handle all emergencies, incidents, and/or injuries.
• Promote programs and events to customers.
• All other duties as assigned.

The ideal candidate for this position will:

• Be energetic, self-motivated, and team orientated in a fast-paced, often busy environment
• Provide strong customer service skills and abilities to work with community members of all ages, volunteers, outside agency representatives, and City staff
• Have excellent oral and written skills to communicate with the community members and City staff
• Be organized and able to multi-task
• Work independently and request assistance when necessary
• Have knowledge of Microsoft Professional Suite
• Have experience working in a public service environment or customer service
• Have the ability to lift 50 lbs.

Minimum requirements:

• 18 years of age at the time of employment
• High school graduate or equivalent
• First Aid and CPR Certification
• Bilingual (English/Spanish) is highly desirable

NOTE: The City of Escondido is committed to a drug and alcohol-free workplace. A medical examination, along with a DRUG SCREEN will be conducted following a conditional offer of employment

Community Services Department
201 North Broadway, Escondido, CA 92025
Telephone (760) 839-4691

www.escondido.org

Only applications submitted through the city’s website will be accepted

Supplemental Information

NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing.

SELECTION PROCEDURE

Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list.

All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®.

The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment.

Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt.

VETERANS' PREFERENCE

Eligible individuals are those who meet the following criteria:

• Served in the U.S. armed forces
• Received an honorable discharge
• Did not retire from military service
• Seeking employment with the City of Escondido for the first time.

Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination.

ABOUT OUR CITY
The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise.

EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request.

For a more detailed overview of this benefits package, please visit the Part-Time Benefits and Compensation Plan Summary.

City of Escondido