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Utilities Operations Supervisor

City of Eureka, CA
Eureka, CA Full Time
POSTED ON 3/21/2025 CLOSED ON 4/6/2025

What are the responsibilities and job description for the Utilities Operations Supervisor position at City of Eureka, CA?

Description Summary

Base salary to increase by 3% in July 2025 with another 3% increase in July 2026.

DEFINITION
Under general direction, plans, schedules, assigns and reviews the work of utilities operations staff within the Public Works Department; coordinates, monitors, and provides technical input for assigned water and/or wastewater treatment plant operations and related projects and programs; provides technical assistance to the Utilities Operations Manager; performs a variety of technical tasks relative to the assigned functional area; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned supervisory or management personnel. Exercises direct supervision over assigned staff.

CLASS CHARACTERISTICS
This is the full supervisory-level class in the utilities operations series. Responsibilities include planning, organizing, supervising, reviewing and evaluating the work of utilities operations staff either directly or through lead workers. Incumbents are expected to independently perform the full range of utilities operations duties. Performance of the work requires the use of considerable independence, initiative and discretion within established guidelines. This class is distinguished from the Utilities Operations Manager in that the latter has management responsibility for all utilities maintenance and operations functions and activities of the City.

Expectation of Job Duties

Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Plans, organizes, assigns, supervises and reviews the work of assigned staff in water and/or wastewater treatment plant operations.
  • Trains staff in work and safety procedures and in the operation and use of equipment and supplies; implements procedures and standards.
  • Evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.
  • Monitors operations and activities of the utilities operations work unit; recommends improvements and modifications and prepares various reports on operations and activities.
  • Determines and recommends equipment, materials, and staffing needs for assigned operations projects and programs; participates in the annual budget preparation; prepares detailed cost estimates with appropriate justifications, as required; maintains a variety of records and prepares routine reports of work performance.
  • Monitors and controls supplies and equipment; orders supplies and tools as necessary; prepares documents for equipment procurement; participates in informal bid processes for repair and construction projects as necessary.
  • Performs the most complex utilities operations duties and provides technical assistance to crews.
  • Troubleshoots operational and maintenance problems; corrects, directs the correction and repair of operational and/or equipment problems.
  • Inspects the plant for safety violations; ensures that safety procedures are followed and the safety equipment is worn; makes periodic safety presentations to plant staff.
  • Answers questions and provides information to the public; investigates complaints; recommends corrective actions to resolve issues.
  • Maintains logs and records of work performed; prepares periodic reports.
  • Responds to emergency situations as necessary.
  • Acts as the Utilities Operations Manager as assigned.
  • Performs other duties as assigned.

Knowledge, Skills & Abilities

Knowledge of:

  • Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures.
  • Principles and practices of utilities operations program development and administration.
  • Principles, practices, equipment, tools and materials of water and/or wastewater treatment plant maintenance and process control.
  • SCADA management and development skills; multiple brands of PLC programming; engine generator and controls; power management; radio telemetry gear.
  • Electrical, mechanical, hydraulic, system process, HVAC, water distribution, instrumentation, and calibration, as they relate to water and/or wastewater treatment plant maintenance and process control.
  • Applicable Federal, State and local laws, ordinances, regulations, and guidelines relevant to assigned duties.
  • Basic principles and practices of budget and Capital Improvement Program development, administration and accountability.
  • Safety principles, practices, and procedures of water and wastewater treatment facilities and systems, including equipment and hazardous materials.
  • The operation and maintenance of a variety of hand and power tools, vehicles and power equipment.
  • Modern office practices, methods and computer equipment.
  • Computer applications related to the work, including PLC language (programming, ladder logic, electrical plans).
  • English usage, grammar, spelling, vocabulary, and punctuation.
  • Techniques for dealing effectively with the public, vendors, contractors and City staff, in person and over the telephone.
  • Techniques for providing a high level of customer service to the public and City staff, in person and over the telephone.
Ability to:
  • Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
  • Supervise, train, plan, organize, schedule, assign, review and evaluate the work of staff.
  • Organize, implement and direct utilities operations activities.
  • Analyze, interpret, apply and enforce Federal, State and local policies, procedures, laws and regulations.
  • Understand, interpret, and successfully communicate both orally and in writing, pertinent department policies and procedures.
  • Identify problems, research and analyze relevant information, develop and present recommendations and justification for solution.
  • Perform the most complex operations duties and operate related equipment safely and effectively.
  • Develop cost estimates for supplies and equipment.
  • Research, analyze, and evaluate new service delivery methods, procedures and techniques.
  • Prepare clear and concise reports, correspondence, procedures and other written materials.
  • Maintain accurate records and files of work performed.
  • Develop and recommend systems and procedures related to assigned operations.
  • Establish and maintain a variety of manual and computerized record keeping and project management systems.
  • Perform at a journeyman electrician level.
  • Make sound, independent decisions within established policy and procedural guidelines.
  • Organize own work, set priorities and meet critical time deadlines.
  • Operate modern office equipment including computer equipment and software programs.
  • Use English effectively to communicate in person, over the telephone and in writing.
  • Use tact, initiative, prudence and independent judgment within general policy and legal guidelines in politically sensitive situations.
  • Establish and maintain effective working relationships with those contacted in the course of work.

Requirements

Any combination of training and experience which would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

  • Equivalent to the completion of the twelfth (12th) grade supplemented by college-level coursework in water and/or wastewater treatment plant operations or related field.
  • 5 years of increasingly responsible experience in the operations of water and/or wastewater treatment plants.
  • 2 years lead or supervisory experience.
License:
  • Valid California class C driver's license with satisfactory driving record.
  • Grade III Wastewater Treatment Plant Operator Certificate issued by the California State Water Resources Control Board; and/or
  • Grade III Water Treatment Plant Operator Certificate issued by the California State Department of Health Services.
  • Other certification(s) specific to functional area of assignment may be required.

No other information will be accepted and resumes, cover letters or additional materials WILL NOT BE CONSIDERED.


PHYSICAL DEMANDS
Must possess mobility to work in water and/or wastewater treatment plants and related facilities; strength, stamina and mobility to perform medium to heavy physical work, to work in confined spaces, around machines and to climb and descend ladders, and operate varied hand and power tools and construction equipment; vision to read printed materials and a computer screen; color vision to read gauges and identify appurtenances; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects necessary to perform job functions.

ENVIRONMENTAL ELEMENTS
Employees work partially indoors and partially outdoors and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives, and contractors in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS
Employees are required to work various day, evening, weekend and holiday shifts as assigned.

THE SELECTION PROCESS

All applications received are screened to determine which applicants most closely match the desired education, experience, knowledge, and abilities of the position. Applicants will receive email notification of the results of the screening process. Applicants meeting the minimum qualifications are not necessarily guaranteed advancement to the examination process, as only the most qualified candidates will be invited to participate. The most qualified applicants will be invited to an in-person examination tentatively to be held in early April. The Department Head [and/or designee(s)] will interview the top six (6) candidates from the examination process. The eligible list created from this recruitment may be used to fill full-time, part-time, temporary, and grant positions. The City reserves the right to extend the final filing date as necessary.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications/requirements listed above. Applications that do not appear to meet the minimum qualifications will not move forward in the recruitment process.


City of Eureka's Commitment to Inclusion and Belonging

We envision an inclusive community where everyone’s fundamental needs are met, where our employees respect and celebrate all walks of life, where everyone can grow and thrive, as we work with integrity for the good of Eureka. Our mission is to meet the needs of Eureka residents, businesses and visitors by providing services and making decisions that are socially, fiscally and environmentally responsible, creating a workplace that values growth, inclusion and empathy for
all.

Disaster Service Worker

All City of Eureka employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned and to return to work as ordered in the event of an emergency.


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The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin
may be modified or revoked. The City of Eureka is an Equal Opportunity Employer, and does not discriminate on the basis
of handicap status in the admission, access to, treatment, or employment for its programs, or activities, whether funded by
the City or by grants. Women, persons with disabilities, and minorities are encouraged to apply. In accordance with the
Americans with Disabilities Act (ADA), the Human Resources Department will make reasonable efforts in the examination process to accommodate people with special physical or mental requirements. If you have special needs, please call (707) 441-4124 prior to the examination date. When indicating you have a special need, one of the following definitions will apply to you. A disabled person is anyone who: (1) has a physical or mental impairment which substantially limits one or more major life activities: i.e., walking, seeing, hearing, speaking, working or learning; or (2) has a record of such impairment; or (3) is regarded as having such an impairment.

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