What are the responsibilities and job description for the City of Fairhope, AL is hiring: UTILITIES PUBLIC RELATIONS COORDINATOR in Fairho position at City of Fairhope, AL?

Salary : $54,694.85 - $74,510.59 Annually

Location : Fairhope, AL

Job Type : Full-Time

Job Number : FHP00145

Department : Community Affairs

Division : Economic & Community Development

Opening Date : 12 / 20 / 2024

Closing Date : 1 / 20 / 2025 11 : 59 PM Central

FLSA : Exempt

Description

This position is responsible for performing public outreach events, presentations, and communication plans used to disperse pertinent public information for Fairhope Public Utilities. The Utilities Public Relations Coordinator is responsible for the development of a communications program for water, wastewater, gas, and electric utilities. Work includes designing a variety of media materials to promote and communicate utility services, activities, programs, and projects to the general public, targeted customers, and various regional and state organizations and agencies. This position is responsible for developing, coordinating and providing effective communications and media expertise as well as promoting the programs and services of Fairhope Public Utilities in coordination with countywide and regional partners. Considerable independent judgment and initiative are exercised in the performance of duties that require extensive public contact, presentation development and writing skills.This job is considered safety-sensitive and is subject to a pre-employment background check and random drug screens.

Essential Functions

ESSENTIAL FUNCTIONS : The following list was developed through a job analysis; however, it is not exhaustive and other duties may be required and assigned. A person with a disability which is covered by the ADA must be able to perform the essential functions of the job unaided or with the assistance of a reasonable accommodation.

ESSENTIAL FUNCTIONS : Community Relations and Public Affairs. Performs outreach duties to build relationships and establish rapport, strategic plans for utility opportunities.

Establish short term and long-term goals and objectives.
Develop policies and procedures, and branding and communication standards for Fairhope Public Utilities.
Manges community affairs operation to achieve goals within available resources; plans and organizes workloads and assignments.
Develop short term and long-term plans for a project; gather, interpret, and prepare data for reports and recommendations; coordinates department activities with other departments and agencies as needed.
Develops and delivers private and public presentations regarding current and future projects.
Meets with businesses and community officials to determine overall development needs and goals; and to develop and support activities, programs, and plans.
Acts as an official point of contact and reference.
Performs research in order to assess and determine potential contacts for collaboration and engagement.
Contacts and engages with other entities and organizations.
Seeks opportunities for collaboration with partners.
Collaborates and engages with other entities to establish rapport and build relationships.
Acts as a liaison to private and public secondary sources of information, supplements secondary sources with local original research.
Serves as liaison to various boards and commissions.
Conducts presentations to various groups.
Responds to citizenry request and inquiries.
Resolves citizenry complaints.

ESSENTIAL FUNCTIONS : Marketing, Community and Public Relations. Coordinates customer communication and strategies in order disseminate information to Fairhope Public Utilities customers in an effective and timely manner.

Writes and edits news releases, feature stories, articles, newsletters and speeches and arranges for the dissemination of finished materials.

Develops and maintains the Fairhope Public Utilities strategic communications plan, and crisis communications plan.

Coordinates customer communications including design and development of billing inserts, social media communications, water conservation information, and water quality notifications.

Coordinates city and countywide public communications programs including targeted outreach and infrastructure improvements communication.

Participates in multi-agency regional partnership communications programs.

Collaborates with internal and external agencies for marketing campaigns including professional video, printed materials, and social media.

Manages day to day communications in emergency situations which may include water main breaks, sanitary sewer overflows, power outages, hurricane / disaster recovery events, and water quality related press releases.

Assists consultants and vendors engaged in communications related activities on behalf of the Fairhope Public Utilities.

Develops and updates website content as needed.

Collects and analyzes survey and statistical data related to public outreach programs.

Writes educational and informational copy on special topics; sets up feature stories and pictorial layouts.

Conducts field and office research in obtaining materials to be used in feature articles.

Meets with departmental staff, civic organizations and the general public for the purpose of discussing and securing information to be used in writing articles.

Orders and designs promotional pieces for the Fairhope PublicUtilities such as banners, pens, and pencils.

Attends trade shows and gathers promotional materials.

Minimum Qualifications

MINIMUM QUALIFICATIONS

Graduation from an accredited four-year college or university with a bachelor's degree in public administration, Business Administration, or a related field.

One (1) year of similar previous professional work experience in public relations or marketing.

Possession of a valid and current driver's license; must be insurable.

Ability to work irregular hours and attend overnight meetings as duties demand.

Ability to pass a pre-employment background check.

Supplemental Information

KNOWLEDGE, SKILLS, AND ABILIITIES

Can be acquired on the job)

Knowledge of City rules, regulations, polices, and procedures.

Knowledge of City geography, road, and bridge systems.

Knowledge of the community and regional layout in order to collaborate with local businesses.

Knowledge of utilities crisis communication plans and protocols.

Knowledge of the functions, needs, policies, laws, ordinances, and regulations governing the operation of cities.

General knowledge of water, wastewater, gas and electrical systems and operations.

Working knowledge of marketing and finance.

Knowledge of appropriate computer application and software

Knowledge of the operations of local, state, federal governments

Knowledge of research resources and techniques

Verbal communication skills to communicate with the general public.

Ability to communicate effectively in verbal, written, graphic and visual form;

Ability to deliver presentations, negotiate, counsel, issue instruction, answer questions, interact with, and respond to a variety of people.

Ability to relate productively to external groups including business / community groups, state and local officials and the general public.

Ability to understand and respond to present and emergency policy issue concerns.

Ability to develop and maintain effective working relationships with key figures in government, agencies, or the general public.

Ability to meet the public in a courteous and tactful manner.

Ability to obtain information and to give clear and concise explanations of city ordinances and regulations.

Ability to maintain office records.

Ability to maintain professional attitude.

Ability to handle account for monies.

Ability to use a multiline telephone.

Ability to deal with all contacts in a courteous and patient manner.

Ability to handle irate individuals.

Ability to handle dynamic situations in a calm and courteous manner,

Ability to maintain strict confidentiality dealing with personnel records.

Ability to prioritize work projects and multi-task.

Ability to organize files and work projects.

Ability to drive.

Ability to work weekends and nights.

PHYSICAL DEMANDS

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts, driving an automobile, etc. No special physical demands are required to perform the work.

WORKING CONDITIONS AND ENVIRONMENT

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences, commercial vehicles, eg., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

The City of Fairhope offers a wide variety of benefits to regular full-time employees.

As a regular full-time employee with the City, you are eligible to enjoy the following benefits :

Affordable Health Insurance

Affordable Vision Insurance

Affordable Dental Insurance

Employer paid Life Insurance

Flexible Spending Account

Symbol Health Solutions

Discounted membership at Fairhope Recreation & Fitness Center

Discounted Quail Creek Green Fees

Employer paid Short & Long-Term Disability Insurance

Dependent Care Account

Retirement Systems of Alabama (RSA)

Paid Sick Time

Paid Vacation Time

City approved paid Holidays

Regular Part Time employees who work 29 hours per week participate in the Retirement Systems of Alabama (RSA)

Symbol Health Solutions is contingent upon enrollment in the City health insurance.

Salary : $54,695 - $74,511

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