What are the responsibilities and job description for the Police/911 Dispatcher position at City of Falls City, NE?
Join the City of Falls City team and become an integral part of our vibrant local government dedicated to serving our community. As a municipal entity, we take pride in fostering a collaborative and inclusive work environment where every employee contributes to the well-being and development of our city.
About Us:
The City of Falls City is a local government organization committed to providing exceptional public services to our residents. Nestled in the southeast corner of Nebraska, we are dedicated to enhancing the quality of life for our community members through effective governance and community engagement.
Our Mission:
Our mission is to create a safe, sustainable, and thriving community by delivering responsive and innovative public services. We value transparency, accountability, and teamwork in all that we do.
Why Join Us:
Impactful Work: Contribute to the betterment of our community through meaningful projects and initiatives.
Professional Growth: Take advantage of opportunities for career advancement and skill development.
Inclusive Culture: Be a part of a diverse and inclusive workplace that values collaboration and mutual respect.
Community Connection: Experience the satisfaction of working directly with the community to address its needs and concerns.
Job Opportunities: Explore fulfilling career opportunities with the City of Falls City, where your skills and dedication can make a real difference. We are currently seeking passionate individuals to join us in various roles, contributing to the success and prosperity of our city.
If you are motivated, community-focused, and eager to be part of a dedicated team, we invite you to explore our job openings and consider a rewarding career with the City of Falls City.
The City of Falls City is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
POSITION SUMMARY:
Under immediate supervision of appropriate police personnel, or general direction of city Administration, performs police dispatcher duties. Note: Some personnel assigned some of these tasks (primarily radio operation) would carry the title of: Radio Operator.
RESPONSIBILITIES:
- Under direction, reports to appropriate Police personnel.
- Receives telephone calls and radio messages and transmits voice radio/phone messages to appropriate personnel.
- Exercises some judgment on work to be done.
- Receives telephone calls and other messages requiring action and transmits orders to appropriate law enforcement personnel.
- Uses standard operating procedure in sending and receiving radio and telephone messages.
- Monitors calls.
- Receives emergency calls and dispatches appropriate unit to handle emergencies.
- Processes and maintains a variety of logs, reports and records.
- When appropriate, notifies other stations or personnel of weather warnings and other emergencies.
- Provides paging service for volunteer ambulance and fire persons.
- May be required to assist in searches and other processes involving persons being detained.
- Serves at police counter and receives public.
- Prepares bicycle registration cards.
- May receive and account for some fees and fines.
- Enters data in and retrieves information from NCIC, NCIS and office computer.
- May be required to assist the public in preparing complaints and reports.
- Prepares incident reports.
- Maintains a number of files on crimes, incidents, arrests, vehicles, bicycles, and property.
- Maintains records on recovered property and evidence.
- Receives reports of stolen or missing property and similar incidents.
- Manage Salvation Army and ministerial association voucher system.
- Cleans work area; performs related work as assigned. Interacts with the public, other employees, and supervisors in a polite, calm and professional manner.
- As requested, runs errands within the city.
- May be transferred to assist other departments in performing other work.
REQUIRED SKILLS AND QUALIFICATIONS:
- Knowledge of current office procedures and equipment.
- Skilled in computer and radio operation.
- Ability to learn police procedures, speak clearly and concisely, work under stress, think clearly and quickly in emergency situations.
- Maintains confidential information.
- Communicates effectively with coworkers, trainees, the public and all supervisory personnel.
TRAINING AND EXPERIENCE:
Any combination of training and experience that will allow the incumbent to acquire the required knowledge, skills and abilities to perform the required tasks. At least two ( 2) years of progressively responsible experience as Radio Operator or Office Worker is desired prior to appointment to this position.
WORKING CONDITIONS:
Work performed by this position is performed primarily indoors, thus, no inclement weather is likely to be encountered; this job requires some light lifting; cumulative stress may be experienced. Normal work week is 40 hours. Call back to duty may be encountered to meet emergency response or extended work day requirements. Must have valid Nebraska driver’s license.
Job Type: Full-time
Pay: $16.75 - $24.87 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- Holidays
- Overtime
Work Location: In person
Salary : $17 - $25
