Animal Service Assistant

• THIS POSITION IS OPEN TO CURRENT CITY EMPLOYEES ONLY*
  
  

The purpose of this position is to assist in the daily operations of the Animal Services facility by providing exemplary customer service, maintaining a clean and safe facility, and assisting with animal services.

Takes initiative to get tasks completed with a positive attitude and fully embraces the Branch Life culture of the City of Farmers Branch.

• Performs a variety of administrative duties such as answering and transferring telephone calls, dispatching officers, and processing animal intakes, dispositions, and adoptions. Provides exemplary customer service by providing information and assistance to the public and City staff. Receives and processes fees for various animal related services. Maintains records by creating reports and other documents.
• Responsible for the continual maintenance of the Animal Shelter by cleaning and sanitizing kennels, cages and other critical areas in and around the facility. Circulates animals to ensure adequate space is available and to minimize the need for euthanasia. Completes an animal inventory when necessary.
• Performs basic animal care. This includes providing adequate exercise and socialization, administering vaccines and implanting microchips, assisting with or performing euthanasias, feeding and medicating animals, and preparing sterilization/wellness check lists. Restrains animals and/or otherwise assists with medical procedures when needed.
• Completes miscellaneous tasks such as receiving deliveries, loading and unloading trucks, picking up donations, and organizing supplies for the Animal Shelter. May assist with seasonal decorations. May be asked to attend events which are offsite and after hours.
• May assist the Animal Services Officers by transporting animals to various required locations in a city vehicle.
• Must be willing to work evenings, weekends, holidays.
  
  

Work requires knowledge necessary to understand basic operational, technical, or officep rocesses. Level of knowledge equivalent to four years of high school or equivalency.

Experience With PetPoint, Preferred.

One year experience in animal care strongly preferred.

Work requires regular interaction involving exchange and receipt of information.

The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed upon completion.

Work requires the use of standard technical skills appropriate to the work environment of the organization. Basic ability to recognize meaning of common two or three syllable words. Intermediate ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Basic ability to write simple sentences containing subject, verb, and object, and/or a series of numbers, names, and addresses.

Bilingual (Spanish/English) preferred.

Special Requirements

Position requires weekend and occasional evening work.

Licenses and Certificates

Valid driver's license with good driving record and ability to maintain while employed. Experience in customer service and experience working with animals is preferred.

Euthanasia Certification preferred.

Work Environment

Work is mostly indoors, but may occasionally require duties in an outdoor environment. Exposure to animals, animal hair, animal waste, and animal dander. Exposure to disinfection chemicals.