Front Desk

Description

GENERAL PURPOSE

Gymnasium Front Desk staff performs responsible work related to general front desk duties at the gymnasium in the following areas; front desk operations, crowd control, special events, fitness area, running track and any other tasks set by the Gym Manager.

SUPERVISION RECEIVED

Works under close supervision of the Gym Manager and/or Gymnasium Program Coordinator.

ESSENTIAL FUNCTIONS

Acts as receptionist, greets and directs visitors, and patrons. Receives and answers telephone calls, receives Patrons into facility; receives payments and fees and admits patrons; operates computer (point of sale items, processes computerized memberships, activity registrations) and accounts for revenues; gives change; checks memberships for validity; monitor patron compliance with established rules and policies and processes paperwork.

Performs scheduled upkeep and maintenance of facility; clean floors, walls, windows, sports equipment, etc.; monitors general activities of facility to ensure safety; receives inventory deliveries, verifies accuracy of shipment; stocks supply storage areas.

Gymnasium Front Desk will assist in ensuring safety of facility. Provides effective customer service in a courteous and helpful manner. This job requires a variety of hours as needed to handle the front desk responsibilities during operational hours.

The facility is open Monday-Friday, 5am-10pm and Saturday 6am-2pm., The front desk worker is not to exceed 19 hrs. in the work week. Performs related duties as required.

Qualifications

Minimum of 18 years of age

Required Knowledge, Skills, and Abilities

Knowledge of basic mathematics related to cashiering and changing money; basic interpersonal communication skills and basic principles and practices of recreation administration. Strong organizational skills and attention to detail.

Ability to operate cash register; establish and maintain effective working relationships with employees, young people and adults, ability to communicate effectively verbally and in writing, and give excellent customer service and make decisions. Performs related duties as required

Salary : $12