What are the responsibilities and job description for the NETWORK ANALYST - 2025 - 02769 position at City of Fayetteville, AR?
The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.
Essential Job Duties
The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.
Safety/Security Sensitive Designation:
This is a safety/security sensitive position for purposes of the Arkansas Medical Marijuana Amendment.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: All City of Fayetteville positions require employees to provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive. Other essential duties of this position include the following:
1. Maintain and administer the Local Area Network (LAN) and Wide Area Network (WAN). Install and configure routing and switching devices.
2. Maintain and administer wireless devices/services.
3. Develop and maintain documentation pertaining to networking systems and equipment.
4. Assist with the maintenance and administration of City servers and network infrastructure, including new installations, configurations, upgrades and hardware support.
5. Proactively monitor network system utilization, perform growth analysis and assist with capacity planning.
6. Implement system security policy, to include firewalls, network access, file permissions and user accounts.
7. Create and implement LAN/WAN security policies.
8. Assess departmental network communication needs. Recommend and implement solutions.
9. Install cabling systems to include copper, fiber and coax. Work involves working with inside and outside plant facilities and includes termination, connection and splicing.
10. Perform other duties as assigned.
ADDITIONAL ESSENTIAL DUTIES BASED ON ASSIGNMENT
Telephony
1. Administer and maintain the Voice Over IP (VoIP) Telephony system including upgrades, call handlers, adds, moves and changes, etc.
2. Oversee and coordinate annual maintenance agreements for networking and telephony equipment and software.
Traffic
1. Maintain and administer the network that supports traffic signals and network connected traffic systems such as rectangular rapid flashing beacons, school zone flashers, and traffic count equipment.
2. Collaborate with traffic staff to coordinate and manage traffic network related tasks.
3. Install wireless network equipment for inside and outside plant facilities including traffic signals.
Secondary Job Duties
- Perform secondary duties as assigned.
Minimum Qualifications
1. High School diploma and seven years of networking experience; or Bachelor’s degree from an accredited college or university with three years of networking experience required.
2. Experience troubleshooting VOIP and TCP/IP required.
3. Must possess a valid Driver’s license.
4. Must successfully pass criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses and any offense under A.C.A. 21-15-103 and A.C.A. 21-15-11.
5. Ability to solve problems independently, as well as in the capacity of a team member.
6. Possess a customer service focus and have the ability to learn customer support processes and techniques.
7. Must possess excellent interpersonal and telephone skills, as well as a good memory for details.
8. Ability to work effectively in a team-oriented environment to provide excellent customer service.
9. Effectively communicate with others orally and in writing.
10. Knowledge of locating and diagnosing problems with networks, terminating and connecting cable and designing and installing structured cabling systems.
11. Must be able to use mathematics including addition, subtraction, multiplication and division as well as the practical application of fractions, percentages and ratios.
12. Must be able to read and comprehend technical manuals and convey the information to non-technical end-users.
13. Must be proficient in the use of a computer and related software programs such as word processing and spreadsheet applications. Must be able to effectively operate standard office equipment.
14. Availability to work occasional evenings or weekends, as needed.
15. While performing the functions of this job, the employee is regularly required to talk and hear. The employee regularly is required to stand, walk and sit, use hands to finger, handle, or feel, reach with hands and arms and climb or balance, stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds. Vision abilities to perform essential functions.
16. While performing the functions of this job, the employee is occasionally exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions and risk of electrical shock.
The City of Fayetteville is an equal employment opportunity employer.
Full Time, 40 or more hours per week, non uniformed employee. Eligible for all City benefits offered to full time non uniformed employees and all full time City accruals of paid leave.
Please click this link for more details on City employee benefits:
www.fayetteville-ar.gov/654/Employee-Benefits-Information
