What are the responsibilities and job description for the Office Assistant II - Transit position at City of Fayetteville, North Carolina?
Description
Click here to meet some of the City’s “CAN DO” employees.
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.
A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.
The City of Fayetteville is currently recruiting for an Office Assistant II in the Transit Department to perform a wide variety of office assistant tasks in support of an office operation, program, or work unit applying varied guidelines and program knowledge which may require some interpretation, research and analysis to resolve problems within the area of assignment.
Essential Duties & Responsibilities
For a complete job description click here.
Experience
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Two years of increasingly responsible experience in office support work.
Training
Equivalent to completion of the twelfth grade supplemented by specialized secretarial or office management training.
Required
LICENSING & CERTIFICATIONS:
None.
Preferred
Bilingual certification; Computer training certification; Commissioned by the State of North Carolina as a Notary Public.
From the time of closing, the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of a panel interview and clerical tests which may include, but are not limited to: Keyboarding, Proofreading, Spelling, MS Excel and Word with the selected candidate being subject to a pre-employment drug screen, background check and driving history check.
An Equal Opportunity Employer
Health And Dental Insurance
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.
Employer Paid Leave
Vacation Leave
Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service
and the number of hours an employee is scheduled to work.
Sick Leave
Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours
scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without
limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.
Holidays
The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an
additional holiday is provided making for 13 paid holidays.
Bereavement
Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or
attend a funeral or memorial service of a family member.
Retirement
The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC
Local Governmental Employees’ Retirement System, administered by the State of North Carolina. Regular employees
scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member
of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.
Deferred Compensation Plans
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These
programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a
portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)
administered by Empower and the 457 plan administered by Mission Square. Currently, the City contributes 3% of base
salary to an eligible employee’s NC 401(k) account.
Cafeteria Plan / Supplemental Benefits
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:
The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the
employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided
by the NC Retirement System that is equal to the highest 12 months’ salary in a row during the 24 months before death, no
less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.
Pay Periods / Deduction For Benefits / Direct Deposit
City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.
Employee Assistance Program
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance
on legal, financial and personal issues affecting your health, relationships and job.
01
Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position at the time of application.
Are you a current City of Fayetteville employee?
Have you held an out-of-state driver's license (other than NC) in the past 3 years?
How many years of increasingly responsible experience do you have in office support work?
Briefly describe your experience in office support work. (If this question does not apply, please type N/A in the space provided below.)
06
How many years of experience do you have in a front office setting greeting external and internal customers?
Briefly describe your experience in a front office setting greeting external and internal customers. (If this question does not apply, please type N/A in the space provided below.)
08
How many years of experience do you have in telephone customer service?
Briefly describe your experience in telephone customer service. (If this question does not apply, please type N/A in the space provided below.)
10
How many years of experience do you have using Transloc?
Briefly describe your experience using Transloc. (If this question does not apply, please type N/A in the space provided below.)
12
How many years of experience do you have using AssetWorks?
Briefly describe your experience using AssetWorks. (If this question does not apply, please type N/A in the space provided below.)
14
How many years of experience do you have using Fuelmaster?
Briefly describe your experience using Fuelmaster. (If this question does not apply, please type N/A in the space provided below.)
16
How many years of experience do you have using GFI?
Briefly describe your experience using GFI. (If this question does not apply, please type N/A in the space provided below.)
18
How many years of experience do you have ordering parts?
From the list below, please indicate your areas of experience
Briefly describe your experience with the tasks checked in the above question. (If this question does not apply, please type N/A in the space provided below.)
21
Do you have experience working with Oracle ERP Cloud and/or Oracle EPM Cloud?
If you answered " Yes" to the above question, from the list below, please indicate your areas of Oracle ERP Cloud and/or Oracle EPM Cloud experience.
How many years of experience do you have using Oracle ERP Cloud and/or Oracle EPM Cloud?
What is your skill level using Oracle ERP Cloud and/or Oracle EPM Cloud?
What is your skill level using Microsoft Word?
What is your skill level using Microsoft Excel?
What is your skill level using Microsoft PowerPoint?
Do you possess a Bilingual Certification?
Do you possess a Computer Training Certification?
Are you currently commissioned by the State of North Carolina as a Notary Public?
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED! You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following:
Click here to meet some of the City’s “CAN DO” employees.
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.
A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.
The City of Fayetteville is currently recruiting for an Office Assistant II in the Transit Department to perform a wide variety of office assistant tasks in support of an office operation, program, or work unit applying varied guidelines and program knowledge which may require some interpretation, research and analysis to resolve problems within the area of assignment.
Essential Duties & Responsibilities
- Screen visitors and telephone calls and route as appropriate; assist the public, other departments and divisions by providing information concerning services provided, explain departmental/divisional policies and procedures requiring some interpretation and use a variety of established guidelines. Resolve problems which may include gathering and researching background information.
- Screen incoming mail and prioritize in order of importance.
- Maintain a calendar of activities, meetings and various events for assigned department manager and make travel arrangements.
- Schedule and arrange division activities, meetings, conferences and various work events.
- Compose, prepare, review and distribute a variety of forms, reports, correspondence and documentation; proofread and verify accuracy of a variety of documents including general correspondence, memoranda, and reports; maintain/revise the records retention and disposal schedule; monitor, retain and purge records as needed.
- Assist in the preparation of departmental budget; monitor expenditures.
- Operate a variety of office equipment including copiers, scanners, facsimile machines and computers; input and retrieve data and text; organize and maintain filing.
- Process accounts payables if required by department for which assigned; maintain related records and vendor files.
- Prepare monthly invoices if required by department for which assigned; requisition supplies and materials as required.
- Contact the public and outside agencies for the purpose of obtaining, clarifying, and providing information and making referrals.
For a complete job description click here.
Experience
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Two years of increasingly responsible experience in office support work.
Training
Equivalent to completion of the twelfth grade supplemented by specialized secretarial or office management training.
Required
LICENSING & CERTIFICATIONS:
None.
Preferred
Bilingual certification; Computer training certification; Commissioned by the State of North Carolina as a Notary Public.
From the time of closing, the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of a panel interview and clerical tests which may include, but are not limited to: Keyboarding, Proofreading, Spelling, MS Excel and Word with the selected candidate being subject to a pre-employment drug screen, background check and driving history check.
An Equal Opportunity Employer
Health And Dental Insurance
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.
Employer Paid Leave
Vacation Leave
Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service
and the number of hours an employee is scheduled to work.
Sick Leave
Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours
scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without
limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.
Holidays
The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an
additional holiday is provided making for 13 paid holidays.
Bereavement
Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or
attend a funeral or memorial service of a family member.
Retirement
The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC
Local Governmental Employees’ Retirement System, administered by the State of North Carolina. Regular employees
scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member
of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.
Deferred Compensation Plans
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These
programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a
portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)
administered by Empower and the 457 plan administered by Mission Square. Currently, the City contributes 3% of base
salary to an eligible employee’s NC 401(k) account.
Cafeteria Plan / Supplemental Benefits
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:
- > Flexible Spending Accounts (FSAs) – Healthcare and Dependent Care Reimbursement Accounts (pre-tax)
- > Short-Term and Long-Term Disability Insurance
- > Optional Life & Accidental Death & Dismemberment
The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the
employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided
by the NC Retirement System that is equal to the highest 12 months’ salary in a row during the 24 months before death, no
less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.
Pay Periods / Deduction For Benefits / Direct Deposit
City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.
Employee Assistance Program
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance
on legal, financial and personal issues affecting your health, relationships and job.
01
Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position at the time of application.
- I have read and complied with the above statement.
Are you a current City of Fayetteville employee?
- Yes
- No
Have you held an out-of-state driver's license (other than NC) in the past 3 years?
- Yes
- No
How many years of increasingly responsible experience do you have in office support work?
- 4 years
- 2 - 3 years
- One year or less
- None
Briefly describe your experience in office support work. (If this question does not apply, please type N/A in the space provided below.)
06
How many years of experience do you have in a front office setting greeting external and internal customers?
- 4 years
- 2 - 3 years
- One year or less
- None
Briefly describe your experience in a front office setting greeting external and internal customers. (If this question does not apply, please type N/A in the space provided below.)
08
How many years of experience do you have in telephone customer service?
- 4 years
- 2 - 3 years
- One year or less
- None
Briefly describe your experience in telephone customer service. (If this question does not apply, please type N/A in the space provided below.)
10
How many years of experience do you have using Transloc?
- 4 years
- 2 - 3 years
- One year or less
- None
Briefly describe your experience using Transloc. (If this question does not apply, please type N/A in the space provided below.)
12
How many years of experience do you have using AssetWorks?
- 4 years
- 2 - 3 years
- One year or less
- None
Briefly describe your experience using AssetWorks. (If this question does not apply, please type N/A in the space provided below.)
14
How many years of experience do you have using Fuelmaster?
- 4 years
- 2 - 3 years
- One year or less
- None
Briefly describe your experience using Fuelmaster. (If this question does not apply, please type N/A in the space provided below.)
16
How many years of experience do you have using GFI?
- 4 years
- 2 - 3 years
- One year or less
- None
Briefly describe your experience using GFI. (If this question does not apply, please type N/A in the space provided below.)
18
How many years of experience do you have ordering parts?
- 4 years
- 2 - 3 years
- One year or less
- None
From the list below, please indicate your areas of experience
- Accounts Payable
- Accounts Receivable
- Budget Verifications/ Inquiries
- Payroll
- Purchase Orders
- Reports
- None of the Above
Briefly describe your experience with the tasks checked in the above question. (If this question does not apply, please type N/A in the space provided below.)
21
Do you have experience working with Oracle ERP Cloud and/or Oracle EPM Cloud?
- Yes
- No
If you answered " Yes" to the above question, from the list below, please indicate your areas of Oracle ERP Cloud and/or Oracle EPM Cloud experience.
- Accounts Payable
- Accounts Receivable
- Budget Verifications/ Inquiries
- Payroll
- Reports
- Not Applicable
How many years of experience do you have using Oracle ERP Cloud and/or Oracle EPM Cloud?
- 4 years
- 2 - 3 years
- One year or less
- None
What is your skill level using Oracle ERP Cloud and/or Oracle EPM Cloud?
- Proficient
- Moderate
- Basic
- None
What is your skill level using Microsoft Word?
- Proficient
- Moderate
- Basic
- None
What is your skill level using Microsoft Excel?
- Proficient
- Moderate
- Basic
- None
What is your skill level using Microsoft PowerPoint?
- Proficient
- Moderate
- Basic
- None
Do you possess a Bilingual Certification?
- Yes
- No
Do you possess a Computer Training Certification?
- Yes
- No
Are you currently commissioned by the State of North Carolina as a Notary Public?
- Yes
- No
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED! You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following:
- Drivers License Number
- Employer information including salary, address, phone number, supervisor name, and reason for leaving for each employer
- Complete Education History (including High School)
- A complete 10-year history to include gaps you have had between employment and/or school attendance. Example: Office Assistant 1/2011 – present The Company 123 Hay Street Fayetteville, NC 28301 (910) 555-5555 Unemployed 6/2004 – 12/2010 Unemployed Student 12/2000 - 6/2004 My High School Fayetteville, NC 28301 Applications without a 10-year history and all the required information will be considered incomplete and will not be processed. Please take a moment to review your application for completeness.
- I have read and understand the above statement
- Required Question
Salary : $25,000 - $50,000
