What are the responsibilities and job description for the PICNIC ATTENDANT position at City of Federal Way, WA?
Under the direction of the Recreation Manager, assist in picnic shelter rentals, bookings, preparation and execution, customer requests, minor custodial duties and other services as requested.
- Return phone calls, book picnic rentals, meet with potential renters.
- Make sure all reservation paperwork is signed and review guidelines with guests.
- Create reservation signage and permits.
- Greet and check-in rental groups on site.
- Respond to customer requests; document each activity for full-time staff.
- Prepare and clean up picnic shelters with the assistance of parks maintenance staff.
- Solve problems quickly and in a positive manner.
- Maintain upkeep and preservation of the facility as needed.
- Inform recreation supervisor of customer service requirements; answer questions, and respond to the needs of visitors.
- Facilitate rentals and enforce policies.
- Perform other related duties as assigned.
- Experience working with Children and parents
- Current First Aid and C.P.R. certificate a plus.
- Fluent in Spanish a plus.
- Principles and practices of hospitality services.
- Interpersonal skills using tact, patience, and courtesy.
- Resolve conflicts in a positive manner.
- Communicate effectively both orally and in writing.
- Physical ability to perform the essential job functions.
- Demonstrated ability to interact positively and effectively with diverse individuals to accomplish a common goal.
Knowledge of :
Ability to :
