RISK MANAGEMENT ANALYST

Essential Functions:

Independent judgment is required to identify, select and apply the most appropriate of available guidelines and procedures as well as interpret precedents. This position is responsible for analyzing potential financial exposures, developing, implementing, and monitoring the adjustment of liability, subrogation, and property loss issues, and assisting in developing presentations to communicate risk management policies. This is the main point of contact for the risk management programs within Human Resources.

• Assists the Director of Human Resources & Risk Management with negotiating insurance contracts and financing programs for liability, workers' compensation, and diverse multi-location properties; monitors the performance of internal and outsourced claims services.
• Coordinates city-wide safety programs, Workers' compensation administration, vehicle/property, and general liability insurance programs and training.
• Assists departments with specific safety-related issues pertinent to their operations; ensures compliance with all federal, state, and local regulations; ensures regulatory changes that may affect City operations are disseminated; provides recommendations and monitors compliance.
• Responsible for ensuring City compliance with the safety and health standards promulgated by the Occupation Safety & Health Administration (OSHA) Office.
• Participate in developing and implementing the Department's new or revised risk management programs, systems, procedures, and methods of operation.
• Assists departmental safety representatives, employees, and management in understanding safety regulations, standards, and proper reporting.
• Oversees safety and loss prevention audits and inspections periodically; evaluates city facilities to detect existing or potential accidents and health hazards to lessen city liability in lawsuits and injuries to employees and citizens.
• Assists departments with recommendations of corrective action or preventive measures, safety policies, procedures, and practices; assists in developing and implementing policies and procedures; and eliminates or minimizes losses with all operating departments.
• Oversees the Workers' Compensation programs. Works with departments and the insurance carrier in reducing the lost time on workers' compensation.
• As needed, participate in annual renewal negotiations with workers compensation and insurance liability policies.
• Develop and coordinate city-wide safety training programs.
• Administers and coordinates the City's Alcohol/Drug Testing and Employee Assistance Program in compliance with established policies.
• Oversees, develops, implements, and provides guidance on workers' compensation, vehicle, property, and general accident/incident claims processing.
• Overviews city accident statistics and makes recommendations for correction of problem areas.
• Interpret personnel policies and procedures; respond to requests for information and assistance from employees, management, outside agencies, and the public.
• Prepare claims reports and other required correspondence; perform the necessary research, data collection, and analysis.
• Identifies, develops training policies, and coordinates training programs (i.e., seat belts & defensive driving) and seminars for employees, supervisors, and managers of city departments.
• Schedules training activities and notifies attendees of the date (s), times, and place. Prepares a bi-monthly training report which includes topics, costs, and the number of attendees participating.
• Compiles and updates the safety manual and safety files.
• Assist the Director of Human Resources & Risk Management in compliance with requirements of the Family & Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Occupational Safety & Health Administration (OSHA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Health Insurance Portability & Accountability Act (HIPAA), and all other applicable federal, state, and local policies, procedures, laws, rules, regulations, and standards: ensures compliance of human resources programs with record keeping, reporting, and other regulatory requirements; initiates any actions necessary to correct deviations or violations; researches/reviews employment laws and legislative updates to maintain compliance and clarify issues.
• Assists the Director of Human Resources & Risk Management in managing services provided by contracted vendors: obtaining competitive insurance quotes for all insurances, including ordering loss reports, reviewing proposals specifications, completing applications for new policies, canceling old policies, recommending and/or selecting vendors; ensures proper administration of programs by vendors; monitors quality of work and ensures compliance with terms of contracts.
• Coordinate assigned activities with those of other departments and outside agencies and organizations; respond to requests for information and advice from City departments, outside agencies, and the public on City personnel rules and regulations.
• Participate in special projects, i.e., Safety Committees, Safety Training Programs, etc.
• Performs other related duties as assigned.
• The omission of specific duties does not preclude the supervisor from assigning duties that logically relate to the position.

Required Knowledge, Skills, and Abilities:

• Requires extensive knowledge of the principles, practices, and legal requirements associated with safety/risk management and the administration of various human resources programs.
• Requires extensive knowledge of state/federal laws affecting safety/risk and human resources management operations of local governments; requires thorough knowledge of loss prevention and safety/training programs, workers' compensation, and insurance coverages to include self-funding and fully funded programs.
• Requires knowledge of methods and practices of employment drug testing (state/federal laws); requires knowledge of the principles of management, budget administration, and supervision.
• Must have the ability to comprehend, interpret, explain, and apply applicable laws, regulations, policies, and procedures.
• Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels; requires the ability to utilize a wide variety of reference, descriptive, advisory, and/or design data and information.
• Requires the ability to exercise judgment, decisiveness, and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control, and planning of an entire program or set of programs.
• Knowledge of the operation of general office equipment including calculator, computer keyboard, computer word processing or other programs, telephone, telephone console, or copy machine as required.
• Knowledge of or ability to learn the department's rules, regulations, policies, and procedures.
• Knowledge of all municipal functions, contacts, and activities of various departments.
• Ability to organize and prioritize workload with attention to detail.
• Ability to understand and follow quickly and accurately oral and written instructions.
• Ability to understand and apply available guidelines to varied operational requirements, and to follow clearly stated oral and written instructions.
• Ability to communicate, meet, and deal with the public and employees in a pleasant, courteous manner.
• Ability to accurately record and transfer data from one source to another and to perform basic mathematical calculations.
• Ability to prepare clear and concise reports and maintain accurate records.
• Ability to maintain alphabetical and chronological files.
• Ability to maintain confidentiality related to documents, reports, correspondences, and calls.
• Ability to work independently without specific instructions.
• Must be able to analyze and evaluate procedures and work processes and exercise appropriate judgment in establishing priorities and work methods.
• Must be able to establish and maintain effective working relationships and deal effectively and courteously with others, to work independently and in team settings.
• Must be able to type or use a personal computer with word processing and related software and to enter and retrieve information with reasonable speed and accuracy.
• Moderate physical activity. Requires handling objects of average weight up to fifty (50) pounds, standing and/or walking for more than four (4) hours per day.
• Note: In compliance with the American Disabilities Act (ADA), those functions of the job which are identified as essential are required to be performed with or without reasonable accommodations. Requests to facilitate the performance of essential functions will be given careful consideration.

Qualifications:

• Associate degree from an accredited college or university, or a Degree in Public or Business Administration, Safety/Risk Management, Human Resource Management, or a closely related field required; Bachelor's degree preferred.
• Minimum of four years (4) to (5) years of work experience in risk management, Human Resources, Workers' Compensation, or a closely related field; equivalent combination of education and experience.
• Must possess or be able to obtain a Certified Workers' Compensation Professional (CWCP) Certification, and Associates in Risk Management for Public Entities (ARM-P) within an established time frame.
• Strong organizational and communication skills.
• Experience in communicating with diverse communities, and in establishing and maintaining cooperative working relationships.
• Proficiency in MS Office Suite, as well as knowledge and understanding of the organizational structure, workflow, and operating procedures.
• Pre-Employment screening is required: criminal background check and drug testing.