Demo

Online CSR Managing Consultant

City of Fountain Utilities
Charleston, WV Remote Full Time
POSTED ON 1/6/2025
AVAILABLE BEFORE 2/5/2025
Are you seeking a remote position that allows you to positively impact people's lives? Become a WFH Enrollment Agent with AO South and assist individuals and families in obtaining essential protection. At AO South, we pride ourselves on delivering outstanding service and expert support to our clients. In this role, you will enjoy the flexibility of working from home while pursuing a meaningful and rewarding career.

Company Overview:

AO South has been dedicated to serving its members for over 70 years, emphasizing the provision of financial security for veterans, labor union members, credit union members, and their families. We recognize the vital role of life insurance and accidental benefit options in safeguarding loved ones and maintaining legacies. Join our team and be part of an organization that values member satisfaction and outstanding service.

Benefits:

  • Fully Remote Job: Enjoy the flexibility of working from home
  • Unlimited Earning Potential: Your income growth is limitless
  • Access to Warm Leads: Focus on converting leads provided to you
  • No Overhead Costs: Eliminate personal overhead expenses
  • Incentive Programs: Earn additional rewards based on performance
  • Membership in OPEIU Local 277: Gain union membership for added support and benefits
  • Established and Respected Organization: Work with a company that has 70 years of experience dedicated to exceptional service and member satisfaction

What You Will Do:

  • Connect Virtually: Engage with individuals and families to assess their insurance needs
  • Guide Enrollment: Assist clients throughout the enrollment journey, providing professional guidance and support
  • Respond to Inquiries: Address client questions and resolve any issues or uncertainties
  • Collaborate with Team: Work with team members to ensure a smooth and effective enrollment process
  • Maintain Records: Keep accurate and comprehensive records of client communications and enrollment activities

Requirements:

  • Outstanding Communication Skills: Excellent verbal and written communication abilities
  • Attention to Detail: Exceptional attention to detail and strong organizational skills
  • Autonomous Work Ability: Proven ability to work independently and manage time effectively
  • Customer Service or Sales Experience: Previous experience is advantageous
  • Computer Proficiency: Skilled in using computer systems and software applications
  • Adaptability: Capable of adjusting to shifting priorities in a dynamic environment
  • Self-Driven and Dependable: Must be self-motivated and reliable
  • Technical Requirements: Must possess a Windows laptop or PC, internet connectivity, and a functional camera

AO Globe Life // AO South is an Equal Opportunity Employer. We currently cannot hire non-US Residents or Citizens. Individuals must be legally authorized to work in the US.

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