What are the responsibilities and job description for the Customer Service Representative - Transit (Part-Time) position at City of Fredericksburg?
VACANCY ANNOUNCEMENT
CUSTOMER SERVICE REPRESENTATIVE – TRANSIT (PART-TIME)
STARTING HOURLY RATE: $15.39
STARTING HOURLY RATE: $15.39
The City of Fredericksburg is excited to announce an opening for a Customer Service Representative within the Transit Department. We are looking for qualified candidates who are passionate about providing exceptional service to the community.
Key Responsibilities:
Key Responsibilities:
- Respond to inquiries and provide information to the general public, customers, visitors, and other interested parties.
- Offer detailed information about transit services and activities within Fredericksburg Regional Transit’s service area.
- Assist in locating divisions within the transit department and facilitate communication with employees.
- Operate various communications equipment to relay information effectively to passengers and the general public.
- Deliver excellent internal and external customer service, ensuring a positive experience for all.
- Assist transit operators as needed, collaborating with team members to enhance service efficiency.
- Work independently with minimal supervision while maintaining a proactive approach to problem-solving.
Qualifications:
- High school diploma or GED equivalent is required.
- A minimum of two (2) years of customer service experience or related experience.
- Ability to work flexible hours, including weekends and/or evenings.
- This position is classified as essential, requiring commitment to the role.
If you are dedicated to customer service and eager to contribute to our community, we encourage you to apply for this rewarding opportunity!
Completed City Applications and resumes should be submitted before 11:59 pm on January 29, 2025. Come be part of a knowledgeable and amazing work team committed to excellence in serving a thriving and growing community and the commitment to City’s Core Values.
The City of Fredericksburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
City of Fredericksburg
Human Resources Department
715 Princess Anne Street, Room 209
Fredericksburg, VA 22401
FXBGhire@fredericksburgva.gov
Human Resources Department
715 Princess Anne Street, Room 209
Fredericksburg, VA 22401
FXBGhire@fredericksburgva.gov
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Salary : $15
