Geographic Information Systems Specialist I/II

The City of Fremont's Information Technology Services Department is recruiting for 

Geographic Information Systems Specialist I/II

VIEW OUR RECRUITMENT BROCHURE

The ITS Department
The mission of the department is to deliver the best proven technology and services available for computer, data, telecommunications, mapping, and critical business systems to employees and the public through excellent customer service, continuous improvement, innovative problem-solving, adherence to standardized information best practices, and collaborative solutions. The ITS team consistently provides outstanding customer service in the four major service delivery areas:

• Customer Support Services
• Enterprise Systems
• Geographic Information Systems (GIS)
• Infrastructure Services

The Department partners with their customers to plan, select and implement value-added business solutions that fulfill the City's strategic goals and objectives. 

The Ideal Candidate

The ideal GIS Specialist possesses strong spatial thinking and analytical skills; proficiency in GIS software, database management, data manipulation; excellent communication skills; a keen eye for detail, the ability to collaborate with others; a solid understanding of geographic concepts, allowing them to effectively analyze and interpret spatial data to solve real-world problems through mapping and visualization tools; expertise in creating visually appealing and informative maps, including appropriate symbology, labeling, and design principles; ability to work effectively with teams from different disciplines, sharing data and expertise to achieve project goals. 
 
First Review of Applications
The first review of applications is March 18, 2025, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application.
 

To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box.
 
Selection Process
The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process.
 
Reasonable Accommodation
Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov
 
Contact Us
For additional information, please contact Human Resources Department at: humanresources@fremont.gov
 
The information contained herein is subject to change and does not constitute either an expressed or implied contract.

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Geographic Information Systems Specialist I Class Specification

Definition

Under general supervision, performs technical work in the utilization of geographic information systems (GIS).  Operates and maintains (GIS) programs across multiple platforms using a variety of technologies, including, but not limited to computers, peripheral equipment, data collection devices, mobile and web-based applications, and GIS supported applications.  Develops and maintains GIS data layers and cartographic maps.  Performs related work as required.

Supervision Received and Exercised 
Receives general supervision from assigned manager. Exercises no supervision of staff.

Class Characteristics
This is the entry-level class in the Geographic Information Systems Specialist classification series.  This class is responsible for providing technical support for assigned GIS operations and/or programs.  Positions at this level are not expected to function with the same amount of knowledge or skill level as positions allocated to the Geographic Information Systems Specialist II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods.  Work is usually supervised while in progress and fits an established structure or pattern.  Exceptions or changes in procedures are explained in detail as they arise.  As experience is gained, assignments become more varied and are performed with greater independence.

Essential Functions

Typical duties may include, but are not limited to, the following:

• Performs GIS analysis, spatial modeling, and cartography in support of user and workgroup needs.
• Develops, operates, and maintains various types of Geographic Information Systems (GIS) technology and related processes across multiple platforms.
• Develops and designs databases, schema, and workflows for various work groups.
• Operates and maintains GIS related technology on multiple devices including computers, peripheral equipment, mobile and web-based applications, and GIS supported applications. Creates, manipulates, and maintains a comprehensive library of spatial databases and layers; ensures data integrity and standards are met.
• Performs data management tasks. Provides status and completion updates to staff and/or users
• Interprets recorded plans to enter graphic and attribute data into a geographic information system.
• Manages data inputs from project and development plans as well as data discrepancies filed by stakeholders
• Creates and maintains a variety of maps and tabular data from a variety of sources; integrates Global Positioning System (GPS) data into GIS format; explains technical information to non-technical system users, including assisting them in accessing and interpreting GIS information.
• Interfaces with customers and system stakeholders to support cross-departmental workflows, resolution of data discrepancies, installation of software updates, and any other issue that may arise.
• Installs, maintains, troubleshoots, and repairs GIS related hardware such as workstations, laptops, printers, copiers, and scanners troubleshooting basic hardware, software, network, and/or server issues.
• Researches and analyzes plans or discrepancy reports to ensure accuracy of the City's infrastructure system.
• Performs data management tasks.
• Responsible for management of GIS related data input and workflows for multiple departments ensuring that data layers are constantly updated and accurate for internal and public use
• Creates web interactive and printable static cartographic displays.
• Researches innovative new implementations of GIS to solve department problems.
• Identifies, acquires, and integrates data from other agencies and organizations into the City’s GIS data library.
• Develops and/or modifies geographic information and related sub-system application software; prepares data for use in such models.
• Diagnoses problems and performs troubleshooting and remedial actions to correct problems, and/or recommends and determines solutions.
• Maintains and documents hardware and software inventory.
• Produces various reports, diagrams and presentations on operations related topics.
• Maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices. Develops, documents, and regularly updates procedures for use of GIS functionalities.
• Performs other related duties as assigned.

Minimum Qualifications

Knowledge, Skills & Abilities
Knowledge of:

• Technology, hardware and software, and current applications related to GIS, including database management, mapping and report generation, and desktop publishing systems.
• GIS applications, programming, and relational database model.
• Principles and practices of digitizing, data conversion, data management, and cartography including design techniques and tools to produce maps, graphics, and models; ability to perform computer programming, data analysis, or software development for GIS applications.
• Modern office practices, methods, and computer equipment and applications related to the work, including AutoCAD, ArcGIS, and related GIS products.
• Techniques and methods of computer hardware and software evaluation and implementation.
• Developing effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skill.
• Demonstrating the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
• Citywide and departmental procedures/policies and federal and state rules and regulations.
• Techniques for providing a high level of customer service by effectively dealing with vendors and City staff.
• Basic time management principles and practices.
• Personal computers, laptops, mobile devices, printers, and various peripheral equipment and devices.
• Basic network configuration and troubleshooting functions.
• Resolutions and identification of appropriate staff for assistance when needed.
• Modern business office practices, methods, and procedures.

Ability to:

• Perform basic technical support functions for assigned responsibilities; troubleshoot problems and take appropriate action or escalate to appropriate staff as needed.
• Identify, troubleshoot, and resolve basic computer system hardware, software, operating, and equipment problems.
• Install, configure, test, upgrade, and maintain GIS databases.
• Quickly learn and apply new information, with an emphasis on technical information.
• Receive, interpret and perform assignments and instruction.
• Adapt to a fast-paced environment and work both independently and as part of a team.
• Read, interpret and follow technical information including operations procedures and processes.
• Operate and configure personal computers, mobile devices, laptops, plotters, printers, and modern office equipment.
• Analyze, identify and resolve basic to complex computer, operating systems, and software malfunctions.
• Recognize, document and communicate system errors to appropriate vendor or staff member.
• Follow technical procedures independently and precisely.
• Recognize and differentiate between critical functions versus routine and respond accordingly.
• Provide assistance to other workgroups as needed.
• Work as a team member on special projects.
• Effectively communicate technical information to users and staff.
• Keep informed of latest trends and technologies.
• Maintain customer service attitude and perspective under pressure.
• Communicate clearly and concisely, both verbally and in writing.
• Establish and maintain effective relationships with those contacted in the course of work.
• Apply organizational methods and practices to manage workload effectively and efficiently.
• Train users in best practices for using software, personal computers, printers, mobile devices and modern office equipment.

Education/Experience
Any combination of education and/or experience, which has provided the knowledge, skills, and abilities necessary to satisfactory job performance, would be qualifying.  A typical way to obtain the required knowledge, skills, and abilities would be: equivalent to the completion of the twelfth (12th) grade supplemented by coursework and/or training in information systems, computer science, or related field and one (1) year of experience creating maps and performing spatial analysis using GIS software and/or database management technical support.

Licenses/Certificates/Special Requirements
Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.Some positions in this class may be required to pass a background investigation including a polygraph examination in accordance with applicable laws, regulations and/or policies.

Physical and Environmental Demands
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  Standing in and walking between work areas is frequently required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment.

Work Environment
Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Incumbents   work around others, work alone, and work with others.

Supplemental Information

Class Code:1736
FLSA:Non-exempt
EEOC Code:4
Barg. Unit:CFEA
Probation:12 months
Created:08/20

Geographic Information Systems Specialist II Class Specification

• Performs complex GIS analysis, spatial modeling, and cartography in support of user and workgroup needs.
• Maintains GIS database infrastructure; creates, analyzes, and manipulates spatial databases and layers; makes recommendations for data standardization and normalization; integrates data and functionality with other specialized applications.
• Develops and designs databases, schema, and workflows for various work groups.
• Operates and maintains GIS related technology on multiple devices including computers, peripheral equipment, mobile and web-based applications, and GIS supported applications.
• Performs geocoding, georeferencing, spatial analysis, cartography, data editing, and related tasks.
• Analyzes, updates, and interprets geospatial data from internal and external sources; performs data input management tasks.
• Interprets recorded plans to enter graphic and attribute data into a geographic information system.
• Manages data inputs from project and development plans as well as data discrepancies filed by stakeholders.
• Interfaces with customers and system stakeholders to support cross-departmental workflows, resolution of data discrepancies, installation of software updates, and any other issue that may arise.
• Researches and analyzes plans or discrepancy reports to ensure accuracy of the City's infrastructure system.
• Performs data management tasks. Provides status and completion updates to staff and/or users.
• Responsible for management of GIS related data input and workflows for multiple departments ensuring that data layers are constantly updated and accurate for internal and public use.
• Creates web interactive and printable static cartographic displays.
• Identifies system problems by employing hardware and software diagnostic utilities and methodologies.
• Develops and/or modifies geographic information and related sub-system application software; prepares data for use in such models. Identifies, acquires, and integrates data from other agencies and organizations into the City’s GIS data library as needed.
• Maintain and document hardware and software inventory.
• Produce various reports, diagrams and presentations on operations related topics.
• Works with consultant to analyze needed data in order to create specific GIS tools and develop needed custom applications.
• Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices.
• Develops reports to track GIS team workload and produces periodic reports to detail plan backlog and track discrepancies.
• Serves as a technical resource to all City departments, including providing assistance and training in the proper use of GIS data and applications and recommending, troubleshooting, and providing support for GIS software, databases, and other related applications
• Administers and maintains GIS software installations including testing, installing updates, upgrades, and patches.
• Stays abreast of new trends and innovations in GIS technology related to City operations; researches, recommends, and evaluates vendor solutions and technologies; implements improvements; works with staff to maintain, revise, or improve operations and systems.
• Instructs and trains users in GIS software applications usage, basic application navigation, and use of related hardware.
• Coordinates GIS integration to other systems and applications; develops data models to ensure successful data integration, and data mapping when migrating to different platforms; documents significant database changes.
• Performs basic systems administration support including creating, modifying, updated, and troubleshooting systems user accounts, passwords, and security clearances; implements, monitors, and audits systems security authorization and permissions; evaluates releases for security needs.
• Performs other related duties as assigned.

• Advanced technology, hardware and software, and current applications related to GIS, including database management, mapping and report generation, and desktop publishing systems.
• Principles and practices of digitizing, data conversion, data management, and cartography.
• GIS applications, programming, and relational database model.
• Design techniques and tools to produce maps, graphics, and models; ability to perform computer programming, data analysis, or software development for GIS applications.
• Modern office practices, methods, and computer equipment and applications related to the work, including AutoCAD, ArcGIS, and related GIS products.
• Computer-aided drafting using AutoCAD, Map 3D, Civil 3D and/or Revit.
• Developing effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skill.
• Demonstrating the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
• Citywide and departmental procedures/policies and federal and state rules and regulations.
• Techniques for providing a high level of customer service by effectively dealing with vendors and City staff.
• Basic time management principles and practices.
• Basic network configuration and troubleshooting functions.
• Resolutions and identification of appropriate staff for assistance when needed.
• Modern business office practices, methods, and procedures.

• Perform complex and varied technical support functions for assigned responsibilities; troubleshoot problems and take appropriate action or escalate to appropriate staff as needed.
• Conduct research on issues within assigned area of responsibility, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Quickly learn and apply new information, with an emphasis on technical information.
• Receive, interpret and perform assignments and instruction.
• Adapt to a fast-paced environment and work both independently and as part of a team.
• Read, interpret and follow technical information including operations procedures and processes.
• Operate and configure personal computers, mobile devices, laptops, plotters, printers, and modern office equipment.
• Identify, troubleshoot, and resolve basic computer system hardware, software, operating, and equipment problems.
• Recognize, document and communicate system errors to appropriate vendor or staff member.
• Install, configure, test, upgrade, and maintain GIS databases and software.
• Creates, manipulates, and maintains a comprehensive library of spatial databases and layers.
• Create and modify maps, plans, and illustrative graphics using GIS software.
• Follow technical procedures independently and precisely.
• Recognize and differentiate between critical functions versus routine and respond accordingly.
• Provide assistance to other workgroups as needed.
• Work as a team member on special projects.
• Effectively communicate technical information to users and staff.
• Keep informed of latest trends and technologies.
• Maintain customer service attitude and perspective under pressure.
• Communicate clearly and concisely, both verbally and in writing.
• Establish and maintain effective relationships with those contacted in the course of work.
• Apply organizational methods and practices to manage workload effectively and efficiently.
• Train users in best practices for using software, personal computers, printers, mobile devices and modern office equipment.

Salary : $87,394 - $151,237