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Patterson House Docent (Ages 18+)

City of Fremont
City of Fremont Salary
Fremont, CA Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

JOB DESCRIPTION

The Patterson House Docent schedules and supervises Patterson House tours and performs other duties as assigned in the absence of the Patterson House Manager. The Docent works from two to five weekend days per month, and some holidays, April through December.

EXAMPLES OF DUTIES (This is a general description of duties and is not all-inclusive)

  • Supervise Patterson House Volunteers
  • Prepare tour tickets and tour schedules, including collecting fees
  • Provide interpretative public tours as needed in period costume
  • Schedule and confirm group tours
  • Assist in the organization and implementation of special events and holiday programs
  • Answer the telephone and assist with office work
  • Provide excellent guest service and respond to questions or concerns of park visitors
  • Perform other duties as assigned

SUPERVISION EXERCISED AND RECEIVED

General supervision is provided by the Recreation Supervisor.

MINIMUM QUALIFICATIONS

  • Must be at least 18 years old (or graduation from High School or GED) AND one year or one summer work or volunteer experience
  • Must be able to work Saturday, Sunday and some holidays, April thru mid-December (or on special occasions when Ardenwood Park is open to the public)
  • Must be able to multi-task, work independently and complete tasks in a timely manner
  • Must be able to provide good customer service
  • Must be able to establish and maintain positive and productive relations with others
  • Educational background or strong interest in history is preferred
  • REQUIREMENTS FOR EMPLOYMENT

  • Must be able to handle sensitive and / or stressful situations or information with tact, discretion and significant awareness of confidentiality
  • Must effectively communicate with adults and children from a variety of cultural backgrounds
  • Willingness to comply with suspected child abuse reporting (11166.5 PC)
  • Employees are required to be certified in Adult / Child CPR, First Aid, and AED from American Red Cross, American Heart Association or supervisor approved equivalent. Employees must be certified within 30 days of hire date or prior to the first day of work, whichever occurs earlier.
  • Fingerprinting and TB test are required
  • Must submit verification of legal right to work in the United States as a condition of employment
  • SELECTION PROCESS

    Qualified application will be evaluated on the basis of related experience and quality of presentation.

    The most highly qualified applicants will be invited to an oral interview. Applicant evaluations may include a written and physical test. Satisfactory candidates will be placed on an eligibility list. Placements are anticipated immediately after the list is established. Some placements may be assigned to emphasize public education as the City's needs require.

    Some positions may require a health evaluation.

    APPLICATION PROCESS

    To be considered for this position, apply online by submitting a completed City application and resume through our on line application system : https : / / fremont.workbrightats.com / jobs /

    Reasonable Accommodation : The Recreation Services Division will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise us of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4347 or emailing recjobs@fremont.gov.

    THE CITY OF FREMONT IS AN EQUAL OPPORTUNITY EMPLOYER.

    WE DO NOT DISCRIMINATE ON ANY BASIS.

    The information contained herein is subject to change and does not constitute either an expressed or implied contract.

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