Police Communications Dispatch Supervisor

About the Fremont Police Department
Fremont Police Department is the law enforcement agency for the City of Fremont, California. As of 2025, the department consists of over 300 staff, of which more than 200 are sworn personnel, and more than 100 are professional staff.  Fremont Police Department was first established under the direction of Chief Richard E. Condon on July 1, 1958. At that time, it was staffed by one Lieutenant, three Sergeants, two investigators, one juvenile officer, 17 patrol officers, a secretary, and a clerk. By the end of 1958, there were a total of 25 officers serving a population of 29,000 people in the City of Fremont. In 1966, Fremont PD grew to 82 officers, serving a population of 88,000. The department continues to grow as demand for services increased. Today, Fremont Police Department is one of the most reputable police agencies in the State, serving the 4th largest city in the Bay Area.

Application Deadline
This recruitment will close on Monday, March 3, 2025, at 12:00 PM PST. Interested candidates are encouraged to apply immediately. Late applications will not be accepted. If you have questions or need assistance regarding the City's online application system, please e-mail Human Resources at humanresources@fremont.gov.

A resume, completed application, tying certificate, and supplemental questionnaire (part of the online application) must be submitted to be considered for this opportunity. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box.

Selection Process
The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history, pre-employment medical exam and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process.

Reasonable Accommodation
Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov 

Contact Us
For additional information, please email Human Resources at humanresources@fremont.gov.

Definition

Under direction, performs the more difficult and complex police department communications and public counter work; supervises and oversees training of other personnel performing communications and public counter work during an assigned shift; performs related duties as required.• Performs the same duties and responsibilities as Police Communication Dispatcher.
• Supervises and directs other communication and public counter personnel.
• Oversees the training of or trains new employees.
• Instructs employees on new equipment, policies and procedures.
• Evaluates subordinate employees.
• Coordinates scheduling of hours, vacations and other time off for assigned shift.
• Performs a variety of other duties in support of the police department information and communication functions.

Marginal Functions

• Other duties as assigned.Knowledge, Skills and Abilities

Knowledge of: Principles and techniques of radio communication; principles and practices of supervision and training; record keeping; law enforcement communication networks and the formats used in handling information from them; computer assisted dispatch systems and record management systems.

Ability to: Coordinate the work of law enforcement personnel in the field and information and communications personnel; act with resourcefulness, courtesy and initiative; train, supervise and evaluate others; receive and resolve complaints and problems; communicate clearly and efficiently; establish and maintain effective working relationships; understand, give, receive and carry out written and verbal instructions; keep records and prepare reports; and operate a variety of communication and office equipment; learn the geography of the City of Fremont; distinguish colors and operate mobile field H.Q. truck.

Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position.

Education/Experience

Any combination of education and experience which demonstrates possession of and competency in requisite knowledge and abilities, such as: two years of increasingly responsible experience performing public safety communications duties.

License/Special Requirements

Type a minimum of 45 WPM. Willingness and ability to work rotating shifts and irregular duty assignments; interest in law enforcement work; satisfactory record as a law abiding citizen; poise; alertness; keenness of observation; firmness; tact; reliability; good judgment; and a state of physical and mental health consistent with the ability to perform assigned duties. Vision: Individuals must be without functional color-blindness.

Physical and Environmental Demands

Rare = < 10%, Occasional = 11-33%, Frequent = 34-66%, Constant = >66%

Sitting: Constant
Walking: Rare (occasional - on tactical assignment)
Standing: Rare (occasional - on tactical assignment)
Bending (neck): Frequent
Bending (waist): Rare
Squatting: Never (rare - on tactical assignment)
Climbing: Never (rare – on tactical assignment)
Kneeling: Never
Crawling: Never
Jumping: Never
Balancing: Never
Twisting (neck): Occasional
Twisting (waist): Rare
Grasp - light (dominant hand): Rare to occasional (Frequency will depend on how an individual chooses to work with devices.)
Grasp - light (non-dominant): Rare to occasional (Frequency will depend on how an individual chooses to work with devices.)
Grasp - firm (dominant hand): Rare
Grasp - firm (non-dominant): Rare
Fine manipulation (dominant): Constant
Fine manipulation (non-dominant): Constant
Reach - at/below shoulder: Rare
Reach – above shoulder level: Never

Push/pull:
Up to 10 lbs. Rare
11 to 25 lbs. Rare
26 to 50 lbs. Never
51 to 75 lbs. Never
76 to 100 lbs. Never
Over 100 lbs. Never

Lifting:
Up to 10 lbs. Rare
11 to 25 lbs. Never (Rare – for tactical assignment for "set-up")
26 to 50 lbs. Never
51 to 75 lbs. Never
76 to 100 lbs. Never
Over 100 lbs. Never

Carrying:
Up to 10 lbs. Rare
11 to 25 lbs. Never (Rare – for tactical assignment for "set-up")
26 to 50 lbs. Never
51 to 75 lbs. Never
76 to 100 lbs. Never
Over 100 lbs. Never

Coordination:
Eye-hand: Required
Eye-hand-foot: Required
Driving: Required – for tactical assignment

Vision:
Acuity, near: Required
Acuity, far: Required – for tactical assignment (when driving, corrective lenses may be used.)
Depth perception: Required – for tactical assignment
Accommodation: Required
Color vision: Required
Field of vision: Required

Talking:
Face-to-face contact: Required
Verbal contact w/others: Required
Public: Required – for tactical assignment

Hearing:
Normal conversation: Required
Telephone communication: Required
Earplugs required: Not required

General work environment:
Works indoors, using computer monitor, works around others, works alone, works with others.

Tactical work environment:
Works outdoors, exposure to extreme hot or cold temperature, being around moving machinery, exposure to dust, fumes, smoke, gases, odors, mists, or other irritating particles, exposure to toxic or caustic chemicals, exposure to excessive noise, exposure to slippery or uneven walking surfaces.Class Code: 3710
FLSA: Non-exempt
EEOC Code: 3
Barg. Unit: TEAM
Probation: 12 months
Rev.: 11/15

Salary : $110,688 - $134,542