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Police Services Representative I

City of Fullerton
City of Fullerton Salary
Fullerton, CA Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 3/23/2025

The Fullerton Police Department is committed to the safety of our community through problem-solving partnerships, emphasizing a prompt response, a caring attitude, and a visible presence.  Law enforcement is a noble and honorable calling that requires integrity, honesty, dedication, and a commitment to serving our community.  With a complement of approximately 180 employees, 125 sworn and 55 civilian positions, our department is made up of men and women who encompass these qualities.

We pride ourselves on our family environment, where every employee is a member of the family and an integral part of our mission.  If having a satisfying career that makes a difference in people's lives sounds like something you want to be a part of, apply with us today!


The Police Services Representative I is a non-sworn position within the Police Department that provides administrative and field support across various divisions.  Responsibilities vary based on the area of assignment, including responding to public inquiries, aiding in investigations, managing property and evidence, supporting community outreach, enforcing traffic laws, processing permits, and assisting with crime prevention initiatives.

The ideal candidate will have comprehensive knowledge of police procedures, laws, and investigative techniques while demonstrating strong organizational, communication, and customer service skills.

Police Services Representative I
$4,630 - $5,909 per month

Future Salary Increases
4% - July 2025
3% - July 2026


Education and Experience:

Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position can be considered as qualifying. A typical combination includes:

Graduation from high school supplemented by some completed coursework from an accredited college or university in criminal justice, criminology, administration of justice, or a related field.
AND
Two years of experience working with the public on an individual or group basis including some experience working in a law enforcement support position. Experience interviewing crime victims and taking reports in a law enforcement setting or related environment is highly desirable.

Special Requirements:

  • Valid Class C California Driver’s License and acceptable driving record at the time of appointment and throughout employment in this position.
  • Must be able to work a flexible schedule to accommodate City needs, including emergency call-ins, overtime, call-backs, shift work, nights, holidays, and weekends.
  • Must be able to successfully pass a Police Department pre-employment screening process.

Please review the full job description for additional requirements and information.


Assessment Process:

Applicants must provide specific and complete details about their qualifications.  Based on the information provided in the application and other required materials, the most qualified candidates will be invited to take part in the examination process, which may include a written exam, performance test, oral interview, and/or other assessment methods.

The City reserves the right to revise any portion of the examination process.  Candidates will be notified of any changes before the related examination step.

Candidates who successfully complete the assessment process for this recruitment will be placed on an eligible list, which will remain in effect for at least one year or until an insufficient number of candidates remain on the list.

Current City of Fullerton employees may be given preference during the testing and/or selection process.

Appointment:

Employment offers are conditional upon the successful completion of a background check and a medical examination conducted by the City’s designated physician at the City’s expense.  The background check will include fingerprinting, verified by the State of California Department of Justice and the Federal Bureau of Investigation.   Certain positions may require a more extensive background check.  Medical examinations assess an individual’s ability to meet the physical requirements of the position.  Additionally, all new hires and employees appointed to safety-sensitive classifications must undergo a drug screening.

 An appointee will serve a 12-month probationary period.

This bulletin does not form an express or implied contract.  Any provisions outlined are subject to modification or revocation without prior notice.

Per California Government Code §3100 - 3109, all public employees are declared to be disaster service workers and must take and subscribe to the oath or affirmation required.

Employees that drive for City business are enrolled in the Department of Motor Vehicles Government Pull Notice Program.

The Immigration Reform and Control Act of 1986 requires that you must be a U.S. citizen or an alien lawfully authorized to work in the United States to be eligible for hire.


The City of Fullerton is an equal opportunity employer and does not discriminate on the basis of race, color, gender, age, ancestry, national origin, political or religious affiliation, sexual orientation, marital status, other non-job related physical or mental disability, medical condition, or other functional limitation in employment or the provision of service. The City is committed to making its programs, services, and activities accessible to individuals with qualified disabilities. If you require reasonable accommodations to complete the employment application and/or participate in the testing process, please contact the Human Resources Office at (714) 738-6361 prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request.


The City is committed to making its programs, services, and activities accessible to individuals with qualified disabilities. If you require reasonable accommodations to complete the employment application and/or participate in the testing process, please contact Human Resources at (714) 738-6361 before the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request.



Fullerton is renowned for its unique mix of residential, business, educational, and cultural environments.  Boasting a population of approximately 140,000 citizens, Fullerton is a community with a strong sense of tradition and takes pride in providing an atmosphere that allows for both the preservation of its historic past and opportunities to meet the challenges of the future.  Known as the "Education Community", Fullerton is also home to award-winning elementary and secondary school systems, plus five universities and colleges, including Cal State Fullerton.

We are a full-service city comprised of nine departments, that include our own city staffed Fire and Police departments.   Additionally, the city oversees a general aviation airport, a library, and a variety of recreational buildings, facilities, and activities.  As a mid-sized organization providing a variety of services to both internal and external customers, employees are afforded the opportunity to perform varied work within their job classifications.


To ensure that our emails are not filtered into your "junk" or "bulk" folder, please add GovernmentJobs.com to your list of trusted senders. Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communication through U.S. mail.

Salary : $55,557 - $70,909

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