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Records Manager

City of Fulshear
Fulshear, TX Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/1/2025
Under the direction of the Police Captain, the Records Manager will be responsible for Management of all police department records and preparing all mandated reports required by law. This position exercises no supervision.

Essential Duties and Responsibilities - Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodation will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. 

Essential duties and responsibilities may include, but are not limited to, the following:
•Oversee the processing and management of police records, ensuring timely completion of various documentation related to departmental functions while adhering to established procedures and maintaining record accuracy.
•Handle open records requests in accordance with established policies and legal requirements.
•Execute Expunction Orders, Orders Sealing Records, and Non-Disclosure Orders, as well as process Orders of Restricted Access mandated by Texas DP, ensuring compliance with legal obligations.
•Conduct background checks and issue clearance letters as necessary.
•Supervise and engage in customer service duties both at the front desk and over the phone, providing information and assistance on departmental services, procedures, fees, and addressing routine inquiries or complaints, resolving issues as needed.
•Compile and monitor administrative and statistical data related to departmental operations, analyze trends, summarize findings, and prepare reports.
•Maintain and submit electronic submissions to the State of Texas for the National Incident-Based Reporting System (NIBRS).
•Regular and consistent attendance of assigned work hours is essential.
•This position is considered essential during a natural or manmade disaster and/or a catastrophic event. This position may be required to provide service or perform duties for the benefit of the public and continuity of City operations. These may include services or duties different from those performed in the usual course and scope of this position.

Physical Demands And Working Environment (The physical demands and environmental conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) 

Work performed is primarily light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force constantly to move objects.  While performing the duties of this job, the employee is regularly required to sit, stand, and handle or operate standard office equipment. The employee is frequently required to talk or hear. Specific vision abilities required by this job include close vision. Work is performed in an office environment involves exposure to normal everyday risks typical of offices. 


Education, Training and Experience Guidelines:
Work requires possession of a High School Diploma/GED and 1-3 years related experience, or equivalent education and experience, required.

Knowledge/Skills/Abilities:
Knowledge of:

•Procedures for processing and managing police records, including documentation and record accuracy.
•Policies and legal requirements for handling open records requests.
•Legal obligations related to Expunction Orders, Orders Sealing Records, Non-Disclosure Orders, and Orders of Restricted Access as mandated by Texas DP.
•Methods for conducting background checks and issuing clearance letters.
•Customer service protocols for providing information and assistance regarding departmental services, procedures, and fees.
•Administrative and statistical data compilation and monitoring techniques related to departmental operations.
•Requirements for maintaining and submitting electronic records to the State of Texas for the National Incident-Based Reporting System (NIBRS).
Skills in:
•Proficiency in overseeing police record processing and management while ensuring compliance with established procedures.
•Ability to handle open records requests and execute legal orders with accuracy.
•Skill in conducting background checks and issuing clearance letters efficiently.
•Competence in supervising customer service functions, addressing inquiries, resolving complaints, and providing accurate information.
•Ability to compile, analyze, and summarize administrative and statistical data, and prepare detailed reports.
•Proficiency in maintaining and submitting electronic submissions for NIBRS.
Abilities:
•Ability to maintain regular and consistent attendance during assigned work hours.
•Capability to perform duties and provide services during natural or manmade disasters or catastrophic events, ensuring public benefit and continuity of City operations.
•Ability to adapt to performing tasks outside the usual scope of duties as required by special situations.

LICENSE, CERTIFICATIONS, AND OTHER REQUIREMENTS:
•Valid State of Texas Driver License
•Must pass a pre-employment drug screen, physical agility exam, criminal background, MVR check and CJIS clearance.


Salary : $57,200 - $62,920

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