What are the responsibilities and job description for the Guest Service - Lead position at City of Gahanna, OH?
Salary : $15.75 - $18.25 Hourly
Location : Gahanna, OH
Job Type : Seasonal
Job Number : 20241126AQ6
Department : Parks & Rec Administration
Opening Date : 12 / 01 / 2024
Closing Date : 5 / 1 / 2025 11 : 59 PM Eastern
FLSA : Non-Exempt
Bargaining Unit : 80
Job Summary
Under the supervision of the Recreation Supervisor, the Guest Service Lead position includes the following duties :
- Responsible for the day-to-day operations of the front desks located at our outdoor facilities.
Works with leadership to ensure sites meet Franklin County Health Code standards.
The pools are open mid-May through Labor Day weekend. Guest Service Lead staff are expected to be available throughout the entire season unless otherwise noted at hiring.
The City of Gahanna has implemented two bonus programs for seasonal staff!
Any applicant can refer up to 4 candidates ($50
Family members are NOT eligible to be referred.
All seasonal employees who are fully onboarded and ready to work by May 1st will receive a $100
All applicable taxes will be deducted from the bonus payments.
Essential Job Functions
Ability to troubleshoot with front-line staff during operating hours.
Establishes and maintains effective working relationships with employees, supervisors, other agencies, and the public.
Maintains all necessary documentation for business operations and programming.
Trains and assists staff on how to effectively use and maintain equipment.
Trains and assists staff on how to operate the front desk and adhere to policies and procedures.
Minimum Qualifications
Any combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is a High School Diploma or equivalent or one (1) year of progressively responsible experience - in a facility with seasonal operations.
Licensure or Certification Requirements
Current American Red Cross Lifeguard, or a nationally recognized equivalent, certificate, preferred.
Current ServSafe Food Handler Certification or ability to obtain before employment is required.
Other
Important Job Functions
Maintains the facility in a clean and orderly fashion.
Performs other tasks and duties as assigned by Pool Manager, Aquatics Coordinator, and / or Recreation Supervisor
Knowledge, Skills, and Abilities
Knowledge of :
Emergency procedures
Foodservice regulations
Thorough knowledge of computer applications and hardware related to the performance of the essential functions of the job, including recreation reservation and activity software.
Skill in :
Working with different age populations
Conflict resolution
Time management
Ability to :
Experience and ability to lead and supervise others.
Enforce safety regulations and emergency procedures.
Understand and follow instructions from Pool Manager, Aquatics Coordinators, and Recreation Supervisor
Working Conditions :
This is heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects; work requires swimming, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions.
Seasonal employees are eligible to participate in the Ohio Public Employment Retirement (OPERS).
Are you at least age 18 as of the date of your application?
Do you have your High school diploma or GED?
Do you currently have the American Red Cross CPR / AED for the Professional Rescuer, First Aid, and Administering Emergency Oxygen certificate?
If you were referred for this position by someone, enter their name in the box below. If not, enter n / a.
Required Question
Salary : $16 - $18
