Training Coordinator

Under direction, is responsible for the coordination of training and development programs to be used by City departments and employees. Coordinates training content, programs, initiatives and performs administrative tasks. Performs related duties as required. This position will coordinate training across all City departments including Police, Risk & Safety, and Human Resources. This position will work with internal customers and external vendors to plan and execute training both in-person and virtually including assisting in the management of the Learning Management System.Â

Starting Salary Range:Â The starting salary is between the minimum and midpoint of the range ($53,040.00 - $64,979.20). Candidates will start at the minimum of the range unless their skills, experience, education, or other factors exceed the qualifications for the position.Â

• Assist with the development, maintenance, and evaluation of the City of Gahanna's training and development programs and initiatives, including administering the travel policy.
• Perform training coordination, needs assessments, and logistical planning and implementation of training.
• Create training schedules, track and create reports on outcomes of all training, and maintain training records; Develops and maintains tracking of required certifications and effectiveness of the training programs.
• Assists in the management of the Learning Management System (LMS) to plan, implement, track, and monitor training. Monitors the completion of training by staff and reports to supervisors as needed.
• Recommend training materials and methods, order and maintain in-house training equipment and facilities, and manage the budget set for training.
• Designs and implements innovative projects that leverage the power of instructional technologies effectively to improve learning.
• Exercises independent thinking while providing support for the department; responds to inquiries and complaints or directs to appropriate person/department.
• Provides administrative support; Completes a variety of complex reports and materials; conducts research; compiles data and prepares reports or presentations.
• Consult with departments, outside agencies, industry information, and other subject matter experts to maintain up-to-date, relevant, and accurate training materials and curriculum.
• Regular, predictable, and punctual attendance is required.
  
  

Any combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is an associates degree and some experience developing, coordinating, or conducting employee training or workforce development programs or a bachelor's degree.

Licensure or Certification Requirements: Current and valid Ohio driver's license with an acceptable driver's abstract in order to meet criteria for insurability established by the City of Gahanna. State of Ohio Notary Public preferred.

Knowledge, Skills, And Abilities

Knowledge of

• Knowledge of adult learning principles and experience applying them to create engaging and effective learning experiences.
• Familiarity with learning management systems and all computer applications and hardware related to the performance of the essential functions of the job.
• Applicable federal, state, and local laws, rules, and regulations.
• Correct English usage, including spelling, grammar, punctuation, and vocabulary.
• Internal departmental policies and procedures.
• External governmental bodies and agencies related to the area of assignment.
• Office administrative practices and procedures.
• Records keeping, report preparation, filing methods and records management techniques
  
  

Skill in

• Providing excellent customer service to internal and external customers.
• Using tact, discretion, initiative, and independent judgment within established guidelines.
• Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.
• Proven experience in designing, developing, and delivering training programs.
• Excellent communication and interpersonal skills, with an ability to collaborate with department leaders, small business owners, and enterprise customers to develop customized learning solutions.
• Strong project management skills and the ability to manage multiple priorities while maintaining a high standard of quality.
• Cultural awareness and the ability to design and deliver training programs that are inclusive and respectful of diverse backgrounds.
  
  

Ability to: (Mental and Physical Abilities)

• Establish and maintain effective working relationships with others.
• Maintain complex records and prepare reports from such records.
• Use discretion and maintain confidentiality of sensitive information.
• Follow complex written or oral directions.
• Lead and plan tasks or projects for others within the department.
• Understand and carry out written and oral instructions, giving close attention to detail and accuracy.
• Establish and maintain effective working relationships with others.
• Communicate effectively with the public.
• While performing the essential functions of this job, the incumbent is regularly required to sit, see clearly; hear; read and write; walk; stand; grasp and hold objects; keyboard; and occasionally work at night, or occasionally lift objects up to 50 pounds.
• Assists the Safety and Risk Administrator with coordinating and conducting safety training for all new and existing employees.
• Maintains a comprehensive knowledge of training principles, procedures, and presentation techniques; monitors, researches and assesses new training techniques for most current practices and approaches.
• Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.
• Provides excellent customer service.
• Performs other related duties as assigned.
  
  

Working Conditions

• Work is performed in a normal office environment with little exposure to outdoor temperatures or dirt and dust.
• The incumbent's working conditions are typically moderately quiet.