What are the responsibilities and job description for the Zoo Retail Clerk-Part-Time (Temporary/Seasonal) position at City of Gainesville, TX?
Description
This position is under the Recreation Development Department, located at the Frank Buck Zoo, and under the supervision of the Zoo Retail Manager. Employee will perform a wide variety of general clerical, retail, and maintenance duties; provide courteous customer service and professional, effective and efficient service assistance to department and the public.
Examples of Duties
EXAMPLES OF DUTIES
Duties and responsibilities may include, but are not limited to, the following:
Essential Functions:
- Provide customer service to Zoo Retail patrons and Zoo visitors.
- Answer the telephone and assist callers in a professional and courteous manner.
- Assist in the set up and maintain retail shop, restrooms, dining deck, kitchen, merchandise storage, and front entrance of the Frank Buck Zoo.
- Maintain daily, weekly and monthly revenue records for the zoo retail shop and ticket booth; responsible for money collected from sales and daily deposits.
- Responsible for making daily deposits of revenues and accounts receivables at the bank.
- Assist in the order and stocking of retail and concessions merchandise; inventory merchandise as required.
- Assist in the inventory of products and supplies as required.
- General maintenance of zoo retail shop, restrooms, dining deck, kitchen, merchandise storage, and front entrance of the zoo.
- Perform bookkeeping activities as required.
- Zoo retail shop hours may vary; weekends are required.
- Maintain a courteous and professional attitude at all times.
- Monitor guest while in and around zoo retail shop.
Additional Duties:
- Participate in special events.
- Sell concessions and merchandise outdoors (on zoo grounds, at city events, in Leonard Park, etc.)
- Perform related duties as assigned.
Typical Qualifications
QUALIFICATIONS
Knowledge of:
- Basic report preparation.
- Principles and procedures of record keeping.
- Basic principles of merchandising.
- Department policies and procedures and specified policies and procedures for zoo retail shop operations.
- Basic bookkeeping practices.
- Basic mathematics as applied to bookkeeping.
- English usage, spelling, grammar and punctuation.
- Courteous and proper public contact.
- Emergency procedures.
Ability to:
- Prepare clear and accurate documents and reports.
- Professionally communicate with zoo staff regarding programs, events and visitor concerns.
- Prioritize and organize various assignments in order to produce efficient results.
- Understand, communicate and follow written and oral instructions.
- Work independently in the absence of supervision.
- Provide appropriate responses to inquiries from department head and staff.
- Develop opportunities for new revenues through product research, marketing and pricing strategies.
Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
One (1) year of general retail experience.
License(s)/Certification(s):
Possession of a valid driver’s license.
