Social Services Coordinator

Salary : $58,824.00 - $75,072.00 AnnuallyLocation : Gardena, CAJob Type : Full-TimeDepartment : Recreation / Human ServicesOpening Date : 01 / 09 / 2025Closing Date : 1 / 30 / 2025 11 : 59 PM PacificMax Number of Applicants : 75Description Under direction, performs social service functions and case management for participants of programs within the Human Services Division; plans and coordinates services; supervises part-time staff, interns, and volunteers; and does related work as required. Examples of Duties Representative DutiesPerforms case management for participants including performing comprehensive assessment, care planning, service arrangement, and monitoring; completes and maintains records that document compliance with program requirements and funders; supervises, monitors, coaches, and motivates staff to enhance performance; develops close relationships with other area providers, colleges, and hospitals to enhance services; recruits and supervises student interns; attends networking and community meetings; develops publicity and outreach programs to attract and inform the public about Human Services Programs; performs other duties as assigned within the Recreation and Human Services Department. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change, or rescind work assignments as needed. Typical Qualifications Education and ExperienceBachelor's degree in social or behavioral sciences or related field and two (2) years experience in social service case management or related field OR master's degree in social or behavioral science and one (1) year experience in social service case management or related field. Experience working with the elderly population and supporting the needs of frail and elderly seniors and those with Alzheimer's or dementia desired.Knowledge and AbilitiesAbility and expertise in the provision of supportive services programs; ability and experience providing guidance on decisions requiring judgments and assistance with problem situations; ability to create care plans and monitor outcomes; ability to communicate effectively with clients and family members and treat them with respect and dignity; ability to explain goals, policies and procedures to staff; ability to monitor and evaluate the performance of staff; knowledge of human behavior and the aging process; knowledge of community resources; knowledge of social and health intervention techniques; knowledge of supporting the needs of clients with Alzheimer's and related dementia. Supplemental Information Physical Demands and Working ConditionsWork is performed in an office environment and at indoor and outdoor facilities; incumbents may be exposed to inclement weather conditions; work and / or walk on various surfaces including slippery or uneven surfaces. Duties require the ability to speak, hear, touch, and see. Also required is the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; occasionally bending, stooping, kneeling, reaching, pushing, and pulling (drawers opened and closed to retrieve and file information); occasionally lifting or carrying materials that weigh up to 50 pounds. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter, or calculator; requires sufficient hand / eye coordination to perform semi-skilled repetitive movements, such as typing on a keyboard, filing, data entry, and / or use of a personal computer or other office equipment and supplies; may involve sitting or standing for prolonged periods of time; must have the ability to operate a motor vehicle to travel to different sites and locations.LicenseLicense requirement due to the performance of field duties that require the operation of a City vehicle, a valid Class C California Driver's License, and an acceptable driving record at the time of appointment and throughout employment may be required. California Department of Motor Vehicle (DMV) Pull Notice System : An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Gardena. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. Possession of or ability to obtain within 6 months of employment, an appropriate, valid CPR and basic First Aid Certificate.Please submit the required license, certificate, or registration with the State as evidence of professional or technical proficiency at the same time of filing the application. The Human Resources Officer will require necessary verification of qualifications as specified in the job bulletin. Special ConditionThis position is dependent upon Grant funding.Testing Process : Minimum Qualification Screening - Pass / Fail Supplemental Questions - Pass / Fail Project - 30% of total scoreOral Interview - 70% of total score

• Testing process is subject to changeCandidates must pass all examinations to be placed on the eligible list.Possession of minimum qualifications does not guarantee an invitation to the next step in the selection process. All candidate materials will be carefully evaluated and only those considered best qualified will be invited to the next step in the selection process. Vacation : 8 hours per month and increasing with years of service. Holidays : 13 fixed holidays per year plus additional 20 hours of floating holiday per calendar year.Sick Leave : Ten (10) hours per month, with option to convert sick leave to cash after five (5) years of service, subject to terms and conditions. Retirement : The City offers the CalPERS 2.0% at 62 pension formula for new CalPERS members hired on or after January 1, 2013, or 2.0% at 55 pension formula for existing CalPERS member with less than a six-month break in service from another CalPERS or CalPERS reciprocal agency. Health Insurance : The City will pay the PPO or HMO Plan premium for a full-time employee plus one (1) dependent.Retiree Medical : Competitive lifetime benefit upon CalPERS retirement required years of City service, subject to other terms and conditions.Educational Reimbursement : Up to $2,500 per fiscal year for full-time permanent employees subject to course eligibility requirements. Continuous Service Bonus : On each five-year anniversary of continuous satisfactory service to the City as a full-time, permanent employee.Bilingual Bonus Pay : The city shall pay each approved full-time employee a Bilingual Bonus of thirty-one dollars ($31.00) per pay period as long as the employee remains eligible for the bonus.Life Insurance : The City pays up to a total of $40,000 of insurance coverage for full-time permanent employees.Deferred Compensation : Voluntary enrollment, no City match. Credit Union : Savings and loan services available through South Bay Credit Union, Kinecta, and F&A Federal Credit Union.01 Describe your experience conducting case management, including the type of client(s) and cases managed. 02 Briefly describe how you build trust and rapport with clients, especially when dealing with sensitive situations. 03 Give an example of a time you had to advocate for a client's needs. How did you go about it and what was the outcome? 04 Describe your experience recruiting, training, scheduling, evaluating, and supervising full-time and part-time staff, volunteers, and interns. 05 Describe your experience working with the elderly population and your knowledge of supporting the needs of clients with Alzheimer's and dementia. 06 Occasional evening and weekend hours may be required for programs, events, and due to emergencies. Are you able to accommodate this required? Yes No Required Question

Salary : $58,824 - $75,072