Operations Services Supervisor - Wastewater

Salary : $7,921.08 - $9,628.00 Monthly

Location : CA 95020, CA

Job Type : Full-time

Job Number : FY 24 / 25 -00034

Department : Utilities Department

Opening Date : 01 / 16 / 2025

Closing Date : 2 / 17 / 2025 5 : 00 PM Pacific

OPERATIONS SERVICES SUPERVISOR - WASTEWATER

Utilities Department

7,921.08 - $9,628.00 Monthly Plus Excellent Benefits

Opportunity to work a 9 / 80 work schedule with every other Friday off.

Additional steps (Step F, Step G, Step H) are available to employees in this job classification after completion of five years of service (Step F), ten years of service (Step G), fifteen years of service (Step H), and good performance evaluation.

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity and inclusion. Join our team!

ABOUT THE POSITION

The City of Gilroy is recruiting to fill the position of Operations Services Supervisor in the Wastewater area of the Utilities Department to play a pivotal role in shaping the future of our city's wastewater infrastructure maintenance and management.

In this exciting opportunity, the Operations Services Supervisor will oversee and lead a talented team dedicated to maintaining and optimizing the city's wastewater collection systems. You will manage daily operations, spearhead innovative projects, and collaborate with stakeholders to ensure the highest standards of service delivery. This role is more than just a job - it's an opportunity to make a meaningful difference in the health and welfare of our community!

Additionally, the Operations Services Supervisor will be responsible for all aspects of operation and maintenance of the City's sewer collection system and facilities, and will supervise, plan, evaluate, and occasionally assist in the work of maintenance staff. You will be responsible for reviewing, evaluating, and solving problems of difficult and complex operation and maintenance challenges; review and evaluate operational performance, and implementing regulatory or process changes and assist the Utilities Operations Manager in the development and management of the department budget. The Operations Services Supervisor will demonstrate a thorough understanding of all applicable regulatory requirements, policies, procedures, and work methods associated with assigned duties; coordinate activities with other Departments and interact with outside agencies, organizations, and the public. You will perform other duties as required.

This is a non-exempt position in the AFSCME, Local 101 Supervisory Unit.

ABOUT THE DEPARTMENT

The Utilities Department is a new department comprised of passionate professionals who take pride in ensuring the community has safe, clean, and reliable water and wastewater services. We are committed to making a positive impact and building a sustainable future for continued prosperity for the City of Gilroy. We strive for excellence in design and operational efficiency, integrity and accountability in our decision making, respect and teamwork to leverage collective expertise in solving complex challenges to achieve common goals.

THE IDEAL CANDIDATE WILL

• Possess proven experience in the maintenance and repair of wastewater collections systems , including comprehensive knowledge and implementation of Sewer System Management Plans (SSMP), maintenance techniques and construction repair methods.
• Demonstrate highly effective supervisorial and leadership abilities, team building skills, mentorship and accountability.
• Be a champion of workplace safety and implement safety protocols.
• Ensure compliance and be knowledgeable with applicable laws and regulations required by CAL OSHA, and CAL EPA and industry best practices.
• Monitor and manage personnel, budgets, resources, and schedules to achieve departmental goals.
• Exercise critical thinking, open mindedness, and creative problem solving when providing day-to-day oversight and supervision.
• Have refined emotional intelligence with the ability to read the room and handle difficult conversations when needed.
• Bring enthusiasm and excitement in providing a high standard of service to the community.
• Have refined customer service skills integrated with empathy, compassion, and follow through.
• Be detailed oriented and possess good time-management skills to handle a variety of assignments and deadlines in a fast-pace and busy work environment.
• Be an effective communicator (verbally and written) and will follow through on commitments and deadlines.
• Bring new ideas and strive for continuous process improvement for the wastewater collections team.
• Have prior experience utilizing maintenance management software such as Cityworks and MS Office Suite.

FIRST YEAR PROJECTS / ASSIGNMENTS :

QUALIFICATIONS

APPLICATION PROCESS

If you are interested in pursuing this exciting career opportunity please attach and submit the following required items with your NEOGOV application :

City Application Form - Candidates must complete the NEOGOV City of Gilroy application form for this position and submit online. Please prepare attachments prior to completion of the NEOGOV application as incomplete applications will not be accepted.

Apply Online : Go to . You can apply online by clicking on the job title you are interested in and clicking on the "Apply" link. After viewing the Job Description, click the 'Apply' tab. If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. After your account has been established, you can import your resume from LinkedIn, upload it from a saved document on your computer, or manually enter your personal information. This application will be saved and used to apply for future job openings.

Recruitment Schedule - Key Dates

Only complete application packets will be reviewed. Only the most qualified applicants with the most relevant experience and education will be invited to continue in the selection process. In addition, final candidates for the position are required to pass an employment background check, State of California Department of Justice criminal records check, medical evaluation, and drug screen, given at the City's expense, prior to appointment. If special accommodations are necessary at any stage of the selection process, please contact the Human Resources Department right away 408-846-0228.

Attention : Communication regarding your status in this recruitment process will be conducted via e-mail. Be sure to include an e-mail address on the employment application. Applicants are responsible for notifying Human Resources of any changes to an e-mail address and / or other contact information.

THE CITY OF GILROY IS AN EQUAL OPPORTUNITY EMPLOYER

AND SUPPORTS WORKFORCE DIVERSITY.

COMPENSATION, BENEFITS, AND ADDITIONAL INFORMATION

Persons appointed to this position on a full-time basis will receive the following benefits :

Health Allowance and Flexible Benefits Plan

Depending upon the number of dependents the health allowance ranges from $939.36 to $2,480.68 per month for core health benefits. Subject to specific rules, a cash back program is also available with proof of other medical coverage. City employees participate in the PERS Health Program, and may choose their medical coverage from a variety of providers. The City's flexible benefits plan includes medical and dental coverage as core benefits. A range of optional benefits including vision care, medical and dependent care accounts are also available. A term life insurance policy equal to $100,000 as of July 1, 2017 per MOU, long-term disability plan, and an employee assistance plan are currently provided at City expense.

Other Benefits

The City currently offers the CalPERS 2.5% at 55 pension plan for "classic" members and 2% at 62 for "new" members. Currently, the city pays the full employer portion of the retirement contribution for "classic" members and 50% of the total normal cost for "new" members. The "classic" member contribution of 8% is a pre-tax payroll deduction; "new" members shall pay 50% of the total normal cost as set by CalPERS. Anyone hired on or after January 1, 2013 will be subject to the applicable provisions, retirement formulas, and plan benefits / restrictions associated with the Public Employees' Pension Reform Act of 2013.

Vacation, Sick Leave, Holidays

Annual vacation ranges from two to four weeks per year, based on years of City of Gilroy service. Employees accrue eight hours of sick leave each month. Employees receive 36 hours of personal leave time in July of each fiscal year which must be used during the fiscal year (pro-rated based on hire date). The City observes 10 paid holidays each year.

Medicare / Social Security

Employees participate in Medicare (1.45% for both the employer and employee) as this is a mandated federal program. City of Gilroy does not participate in Social Security.

Payroll

All City employees are paid monthly, on the first business day of each month for the prior calendar month via direct deposit.

Representation

Persons appointed to this position on a full-time basis are covered by the AFSCME Supervisory Unit Memorandum of Understanding.

The supplemental information that you provide will be evaluated along with your completed application. This includes the required documents (i.e. cover letter, resume, or certifications) and responses to the supplemental questions below. Some questions may include multiple parts (i.e., (a), (b), (c), (d), etc.). Please make sure to address each part of the question in your answers. Responses to the supplemental questions that indicate, "see resume" are considered incomplete. The information you provide will be used to further identify those applicants who are best qualified to continue in the selection process for this position. Note : Failure to provide all of the required documents will result in the application being rejected as incomplete. Please refer to the "Application Process" section of the job announcement for required documents. By checking the 'Yes' response below, I indicate that I have read these instructions under "Application Process" for submitting a complete application and have attached all the required documents. I understand that written responses to the supplemental questions along with attachments as noted in the job announcement are required in order to evaluate my qualifications for this position and for my application to be considered complete.

Please indicate your highest level of education.

Do you possess a valid CWEA Collection System Maintenance Certification Grade 3? (If yes, please attach to your application)

Do you possess a valid Class A Drivers license? (If yes, please attach to your application)

Describe your experience leading and / or supervising wastewater operations in a municipal setting. Include specific roles, responsibilities, and the size of the team you lead / supervised.

Provide an example of a challenging issue you encountered in wastewater operations and explain how you resolved it. What was the outcome?

Specifically, how have you prepared yourself to take on the role of a wastewater operations supervisor? What education and training have you recently obtained to be an effective supervisor?

What valid job-related certifications and / or licenses do you currently possess that will assist you in the role of Operations Services Supervisor for Wastewater?

Provide an example of how you've successfully trained or mentored staff in wastewater operations.

Specifically, why do you want to work for the City of Gilroy?

Required Question

Salary : $100,000