What are the responsibilities and job description for the RECORDS CLERK position at City of Gladstone?
Job Summary: Under general supervision, performs a variety of technical and clerical support work in entering, retrieving, and verifying information in the appropriate police records system and responds to requests for information from law enforcement officers, agents of the court, and the public.
Responsibilities:
- Codes and inputs a variety of case/incident records/reports into the Department’s computerized records system to maintain an accurate/current data base of criminal activities; makes copies of a variety of records/reports for law enforcement officers, agents of the court, insurance company representatives, and other authorized persons; assists public with obtaining information at the “walk-in counter”.
- Researches records of arrest, conviction, and traffic violation history in response to authorized requests; runs periodic reports of criminal activities and related statistics to provide information to City of Gladstone officials, Police Department management, other law enforcement and criminal justice system officials, and the news media; maintains a log of records related activities.
- Performs a variety of clerical support work, including making photocopies of records/information, filing hard copies of a variety of forms and records, and microfilming records; researches/retrieves information from computer records system to answer questions from law enforcement officers and the public; answers routine questions from the public regarding police records policies/procedures.
Qualifications:
- Knowledge of the coding system used to identify the various crimes and criminal activities to be entered into the Gladstone Department of Public Safety’s computerized records system.
- Knowledge of the confidentiality requirements of police records and information.
- Knowledge of who is authorized to receive the various types of information available in the records system.
- Knowledge of the general policies and procedures of the Gladstone Department of Public Safety.
- Skill in coding and entering data and information into the computerized police records system.
- Skill in retrieving information and running a variety of reports from the Gladstone Department of Public Safety’s computerized records system.
- Skill in establishing and maintaining effective working relationships with law enforcement officers, agents of the court, and the public.
- Skill in understanding and following complex written and verbal instructions.
- Skill in operating a variety of standard office equipment.
- Experience equivalent to one-year full time office/clerical support work; OR completion of a post-high school course in Office Practices, General Business, or closely related area may substitute for the required experience.
