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Deputy City Clerk

City of Goldsboro, NC
Goldsboro, NC Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/4/2025

Salary : $44,383.91 - $70,126.58 Annually

Location : 200 N. Center Street Goldsboro

Job Type : Full-Time Permanent

Job Number : 2024-00086

Department : City Manager

Opening Date : 12 / 05 / 2024

General Statement of Duties / Distinguished Features of the Class

Performs responsible administrative support work for the Clerk function and provides administrative support to the City Manager, Assistant City Manager, City Clerk, Mayor, and City Council. An employee in this class is responsible for assisting and supporting the City Clerk in a variety of administrative support activities. Work involves assisting with the maintenance of official City documents; performing the Clerk functions in the absence of the City Clerk and assisting the City Clerk in indexing, filing and safekeeping of all Council proceedings in accordance with general statutes and local ordinances. Work also involves answering phones, screening calls; greeting visitors; composing and typing a variety of correspondence; preparing procurement card reports; preparing the department's payroll and maintaining the department's personnel files and other related administrative duties; preparing agenda packets for distribution.

Essential Duties and Tasks

  • Provides customer service requiring considerable knowledge of the organization's services, regulations and procedures; answers a variety of questions from other employees, public officials and the general public; secures information via telephone or personal contact; explains rationale of answer and often handles the inquiries independently; takes and handles routine complaints or concerns, refers complex issues to others to resolve.
  • Performs a variety of administrative support duties including composition and production of a variety of documents such as correspondence, memoranda, proclamations, etc.; reads and routes incoming mail; maintains appointment calendars; answers phones; schedules appointments; makes travel arrangements.
  • Coordinates and / or assists with special event activities including open houses, receptions, ribbon cuttings, award presentations, airshow, etc.; assists in a variety of special projects and assignments.
  • Prepares procurement card reports; codes expenditures to appropriate accounts; processes purchase orders and invoices for the department.
  • Processes payroll for the department; verifies timesheets and leave records are accurate and maintains the department's personnel records and files.
  • Assists the City Clerk in maintenance of official City records; assists in making copies and compiling information for agendas and agenda packets; distributes to appropriate individuals; assists with placing and checking legal notices and advertisements; numbers and copies Council minutes, ordinances and resolutions to permanent record books. Also serves in the absence of the City Clerk.
  • Composes correspondence and responds to public inquiries.
  • Interprets ordinances, policies, rules, regulations and legislation to a wide variety of people.
  • Maintains roster of Boards and Commissions membership; updates as necessary.
  • Arranges meetings and events for the Mayor, City Manager and Assistant City Manager.
  • Handles confidential or sensitive information in an appropriate manner.
  • Performs other related duties as assigned.

Knowledge, Skills and Abilities

  • Knowledge of the laws, regulations, principles and practices related to official City Clerk duties in North Carolina.
  • Considerable knowledge of City government operations, functions, procedures, practices and regulations.
  • Knowledge of the City's payroll and purchasing policies and procedures and related administrative policies and procedures.
  • Knowledge of the application of information and office technology to administration and maintenance of official City documents.
  • Skill in the use of information technology equipment and associated software products such as word processing, spreadsheets and databases used in area of work assignment including the development of forms, form letters, tables, spreadsheets, databases, etc. to compile records and generate reports.
  • Ability to take notes of the proceedings of official meetings and to prepare accurate minutes reflecting the actions taken.
  • Ability to plan, organize and prioritize a variety of work functions, including coordination with departments and other staff.
  • Ability to maintain complex files and records relating to various City functions.
  • Ability to communicate effectively, orally and in writing.
  • Ability to establish and maintain effective working relationships with elected officials, the City's management, department heads, employees and the general public.
  • Ability to use confidentiality, tact and courtesy in dealing with the general public.
  • Ability to meet deadlines.
  • Physical Requirements / Special Requirements

    PHYSICAL DEMANDS :

    The work is sedentary work which requires exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The following additional physical abilities are also required : manual dexterity, hearing, mental acuity, reaching, repetitive motion, speaking, talking, and visual acuity, as well as heightened strength, mobility, dexterity and full range of motion.

    WORK ENVIRONMENT :

    The work is generally performed in an office environment and involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, residences or commercial vehicles. Use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals are minimally required.

    MINIMUM REQUIREMENTS :

  • Associate's Degree in Business or related field;
  • Three (3) years of office experience, preferably in a public environment;
  • Or an equivalent combination of education and / or experience.
  • SPECIAL REQUIREMENTS :

  • Notary Public certification or have the ability to obtain the certification.
  • Certified Municipal Clerk or have the ability to obtain the certification.
  • Benefits Summary

    The following is a summary of the City of Goldsboro benefits :

    Vacation Leave : Employees earn vacation leave as follows :

    Years of Service Days per Year

    0 - 4 years 12

    5 - 9 years 15

    10 - 14 years 18

    15 - 19 years 21

    20 years 23

    A maximum of 30 vacation days may be carried over from one calendar year to the next. Any excess of 30 vacation days on December 31 of each year may be transferred to employees sick leave balance, provided that they have taken five (5) days of vacation in the calendar year.

    Holidays : City paid holidays are New Year's Day, Martin Luther King Jr.'s Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2 days) and Christmas (3 days).

    When a holiday falls on a Saturday, the previous Friday shall be observed. When a holiday falls on a Sunday, the following Monday shall be observed. In order to receive a paid holiday, an employee must be on paid status before and after the holiday.

    Sick Leave : Sick leave is accrued at one day per month or 12 days per year.

    Employee Assistance Program

    The Employee Assistance Program is available to all full-time employees and covered dependents on the employee's health insurance plan. Part-time employees who work 30 hours or more per week on a continuous year-round basis are also eligible for EAP services. Employees and dependents each receive three free visits per year. Services include, but are not limited to, financial counseling, depression, mental illness, and end of life / terminal illness.

    Medical and Dental Insurance : The City of Goldsboro is fully-insured, and provides medical, dental, and vision insurance through the State Health Plan (SHP), MetLife, and Community Eye Care respectively. Medical, dental, and vision coverage is available to all full-time employees. Part-time employees who are scheduled to work 30 hours or more per week on a continuous year-round basis may, if they so desire, purchase available group health through the City for themselves and qualified dependents. The coverage for medical is the first day of the month following the date of employment and dental is effective on the first day of employment, vision insurance is effective the first day of the month following the effective date of employment. Medical insurance is provided to full-time employees at a minimal cost and pro-rated for part-time employees. The types of coverage available are individual (Employees only), Employee / Child, Employee / Spouse, and family. Dental and vision insurance is available at cost to the employee and / or his / her dependents. Premiums are paid through payroll deduction on a pre-tax basis.

    Life Insurance : All regular employees are provided a basic term life insurance coverage policy in the amount of $20,000.00 at no cost.

    Wellness Assistance Benefit

    The City of Goldsboro offers a wellness assistance benefit of $25 / month to employees. This can be used to offset the cost of dental insurance or gym membership. Employees must meet eligibility requirements for the State Health Plan and show proof of membership (if gym membership is selected).

    Flexible Spending Account

    Flexible Spending Accounts (FSAs) provide you with an important tax advantage that can help you pay for health care and dependent care expenses on a pre-tax basis. By estimating your family's health care and dependent care costs for the next year, you can lower your taxable income and save money. The City of Goldsboro offers a FSA through Health Equity. The Flexible Spending Account (FSA) is available to all full-time employees who are scheduled to work 40 hours per week. The FSA is effective the first day of the month following the date of employment. These are some of the expenses FSAs can be used for : medical and dental services, chiropractic services, orthodontia, and the child or adult dependent care.

    Social Security : The City employees are members of the Social Security System. The employee contributes 6.2% (FICA) and 1.45% (Medicare) for a total of 7.65% of their annual salary and the City contributes the same amount. Social Security benefits include retirement and disability payments and survivor's insurance.

    Tuition Reimbursement : Tuition reimbursement is available to all full-time employees up to $2500 per fiscal year for job-related courses or required courses leading to a job-related degree. This is subject to department approval and an employee must complete probation before reimbursement is granted.

    Promotion Opportunities : Employees are encouraged to apply for internal positions. Employment opportunities for current employees are posted on the City's Intranet.

    Retirement : All employees who are in a regular position that requires 1,000 hours or more of service per year are covered under the North Carolina Local Governmental Employee's Retirement System (NC LGERS). The employee contributes 6% of their annual salary on a tax deferred basis. The City contributes to the employee's retirement account. Eligibility for unreduced monthly benefits begins upon retirement after 30 years of service at any age, at age 65 with 5 years creditable service or at age 60 with 25 years creditable service. Police Officers and Park Rangers may retire at age 55 with 5 years of service and receive an unreduced benefit. Eligibility for reduced monthly benefits begins after you reach age 50 and complete 20 years of creditable service or you reach age 60 (age 55 if you are a firefighter) and complete five years of creditable service. Police Officers may retire early with a reduced retirement benefit after you reach age 50 and complete 15 years of creditable service as an officer.

    457 & 401K Supplemental Retirement Plan : The City of Goldsboro offers the NC Supplemental Retirement Plans, 401K and 457. The City contributes 4% to the 401K for all non-sworn full-time employees and 5% for sworn police officers (as approved by the Council) and the 457 plan is voluntary with no contribution by the City.

    The 457 and the 401k allow employees to set aside funds which is through payroll deduction and is tax deferred. Income tax is due when the deferred earnings are returned to the individual normally at retirement.

    Worker's Compensation : All City employees are covered under the North Carolina Worker's Compensation Act. This act covers those employees who suffer injuries as a result of an accident while performing duties. The Workers' Compensation program will pay medical expenses and a portion of the employee's salary, after 7 days, if the individual is out of work as a result of a work-related disability.

    Compensation, Performance Appraisals and Merit Process : The City of Goldsboro is committed to hiring and retaining high quality personnel. As a result, we offer competitive salaries that are consistent with market growth. New hires may serve a six month probationary period upon date of hire and are evaluated in six-month increments.

    The eligibility for merit is based upon the following criteria :

    Employee must have an overall appraisal rating of 2.0. Employee should score at least 2.0 in competencies; any competency with a score less than 2.0 will result in employee's ineligibility.

    Note : The merit eligibility criteria is subject to change at the City Manager's discretion.

    The appraisal process in the City of Goldsboro includes an evaluation of each employee's duties and responsibilities applicable to their position. Upon completion of the probationary period, employees are evaluated on an annual basis. The appraisal period is from October 1 - September 30 of each year.

    The City of Goldsboro may provide merit incentives for high performing employees subject to City Council approval.

    Each applicant must complete this supplemental questionnaire as a part of the application screening process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

    Do you have a minimum of an Associate's Degree in Business or related field; or an equivalent combination of education and / or experience.

    Do you have a minimum of three (3) years of office experience, preferably in a public environment; or an equivalent combination of education and / or experience?

    Do you have a notary public certification or have the ability to obtain the certification?

    Do you have a Certified Municipal Clerk certification or have the ability to obtain the certification?

    Required Question

    Salary : $44,384 - $70,127

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