What are the responsibilities and job description for the Police Records Technician I position at City of Goldsboro?
JOB
Hiring range is negotiable between $34,775 and $44,681 depending on a candidate's qualifications and experience.Performs administrative support functions in the area of records in the Police Department. An employee in this class is responsible for the processing, collection, and storage of law enforcement records, reports, and information, and assisting the general public with police information and services. The employee reviews and enters a wide variety of records and data into computerized databases, maintains manual records and assists detectives, officers, police supervisors, and court officials with retrieving information from these records.
EXAMPLE OF DUTIES
Receives, sorts and enters a variety of records and reports into the law enforcement computer system including incident, arrest and accident reports, citations, animal control reports, stored vehicles, field contacts, etc.; types cards for paper trail of all incident reports; files both electronic and hard copy records and reports.Retrieves information from files at the request of detectives, officers, departmental supervisors, District Attorney’s staff and other agencies; checks files for outstanding warrants and criminal summons for emergency communications and police officers in the field.Answers the phone and greets visitors at the front desk; provides information via phone and walk-in traffic to the general public and other agencies related to records, departmental policies or services, or related issues; ensures information released is public information.Completes paperwork to record the number of walk-in visitors into the facility, and to ensure the public gets waited on promptly and accurately.Runs criminal history checks for other law enforcement agencies.Sets up employees in Records Management Solutions (RMS) with user names and passwords and gives the employees’ rights.Enters data according to internal departmental standards; prepares reports of departmental activities including citations, accident reports, parking tickets and animal control reports.Researches records as necessary and required; handles information confidentially and in accordance with laws and operating procedures.Serves as information source for law enforcement records for insurance companies, attorneys and the general public; makes copies of requested information; accepts fees and provides receipts.Prepares and sends correspondence to owners of impounded vehicles; answers questions on procedures to retrieve vehicle.Mails required accident reports to the Department of Motor Vehicles. Issues citation, accident and parking ticket books to officers; logs these books in and out; assigns new officer identification numbers and maintains record of names and numbers.Serve as a backup for DCI/NCIC entry in the absence of the Crime Analyst. Performs other related duties as assigned.
SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDS: The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The following additional physical abilities are also required: manual dexterity, hearing, mental acuity, reaching, repetitive motion, speaking, talking, and visual acuity. WORK ENVIRONMENT: The work is generally performed in an office environment and involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, residences or commercial vehicles. Use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals are minimally required.MINIMUM REQUIREMENTS: High School Diploma or its equivalent;Two (2) years of law enforcement experience;Or an equivalent combination of education and/or experience.The City of Goldsboro is an Equal Opportunity Employer!
Hiring range is negotiable between $34,775 and $44,681 depending on a candidate's qualifications and experience.Performs administrative support functions in the area of records in the Police Department. An employee in this class is responsible for the processing, collection, and storage of law enforcement records, reports, and information, and assisting the general public with police information and services. The employee reviews and enters a wide variety of records and data into computerized databases, maintains manual records and assists detectives, officers, police supervisors, and court officials with retrieving information from these records.
EXAMPLE OF DUTIES
Receives, sorts and enters a variety of records and reports into the law enforcement computer system including incident, arrest and accident reports, citations, animal control reports, stored vehicles, field contacts, etc.; types cards for paper trail of all incident reports; files both electronic and hard copy records and reports.Retrieves information from files at the request of detectives, officers, departmental supervisors, District Attorney’s staff and other agencies; checks files for outstanding warrants and criminal summons for emergency communications and police officers in the field.Answers the phone and greets visitors at the front desk; provides information via phone and walk-in traffic to the general public and other agencies related to records, departmental policies or services, or related issues; ensures information released is public information.Completes paperwork to record the number of walk-in visitors into the facility, and to ensure the public gets waited on promptly and accurately.Runs criminal history checks for other law enforcement agencies.Sets up employees in Records Management Solutions (RMS) with user names and passwords and gives the employees’ rights.Enters data according to internal departmental standards; prepares reports of departmental activities including citations, accident reports, parking tickets and animal control reports.Researches records as necessary and required; handles information confidentially and in accordance with laws and operating procedures.Serves as information source for law enforcement records for insurance companies, attorneys and the general public; makes copies of requested information; accepts fees and provides receipts.Prepares and sends correspondence to owners of impounded vehicles; answers questions on procedures to retrieve vehicle.Mails required accident reports to the Department of Motor Vehicles. Issues citation, accident and parking ticket books to officers; logs these books in and out; assigns new officer identification numbers and maintains record of names and numbers.Serve as a backup for DCI/NCIC entry in the absence of the Crime Analyst. Performs other related duties as assigned.
SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDS: The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The following additional physical abilities are also required: manual dexterity, hearing, mental acuity, reaching, repetitive motion, speaking, talking, and visual acuity. WORK ENVIRONMENT: The work is generally performed in an office environment and involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, residences or commercial vehicles. Use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals are minimally required.MINIMUM REQUIREMENTS: High School Diploma or its equivalent;Two (2) years of law enforcement experience;Or an equivalent combination of education and/or experience.The City of Goldsboro is an Equal Opportunity Employer!
Salary : $34,775 - $44,681
