What are the responsibilities and job description for the Water Utilities Dispatcher position at City of Grand Prairie, TX?
Salary : $37,065.60 - $48,867.10 Annually
Location : Grand Prairie TX 75050, TX
Job Type : Full Time
Job Number : 2024-00288
Department : Public Works
Division : Water Distribution
Opening Date : 12 / 23 / 2024
Closing Date : 1 / 17 / 2025 5 : 00 PM Central
Job Summary
The purpose of this position is to monitor the City's daily water operations. This is accomplished by monitoring the weather to ensure that adequate amounts of water are available during periods of adverse weather conditions and assisting with water production. Other duties include controlling water tank levels; responding to citizens' concerns; communicating with other departments; handling work orders and interacting with other City employees and the general public.
Essential Job Functions
- Responds to internal / external customer calls by dispatching calls / relaying information to the appropriate department; communicating with all other departments to ensure resolution to issues; interacting with the billing department when there is no receipt of payment and transmitting work orders to appropriate departments.
- Monitors the City's water production by documenting water as it is purchased, used, and consumed; and monitoring the weather to determine whether Water / Wastewater sites require service due to adverse weather conditions.
- Completes work orders by using a computer program to create work orders / service requests; printing the journal log of the shift's calls, work orders & service requests; closing out work orders and calculating the job costs.
- Ensures security by monitoring water levels at the Water sites, and vaults on a 24-hour basis; communicating important information to relief personnel; monitoring gate access and contacting the police department in the event of a security breach.
- Provides administrative support by maintaining records on distribution of on-call phones to appropriate staff; notifying supervisors of on-call phones not picked up and maintaining a key log for water / wastewater sites checked out by outside contractors.
- All other duties as assigned by a supervisor / manager within your department / division.
- Regular and consistent attendance and punctuality for the assigned work hours is essential.
- This position has responsibilities that require lifting up to 10 pounds on occasion.
Minimum Qualifications
The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide.
What is the highest level of Education obtained?
Do you have dispatch experience?
Required Question
Salary : $37,066 - $48,867
