What are the responsibilities and job description for the Registration Assistant-Casual (short assignments, no set schedule) position at City of Grapevine?
The Registration Assistant is part of the City’s Burgundy Brigade in the Convention and Visitors Bureau (CVB). The Burgundy Brigade is a vital link between meeting planners, convention delegates, exhibitors, visitors, hotels and the City of Grapevine. Often, the Burgundy Brigade may be the one contact that a visitor has with Destination Grapevine. They are hospitality specialists who serve in different capacities and extend the hand of friendship to our visitors while being an extension of their organization or destination partners.
1. Provides temporary staffing during meetings and special events.
2. Sorts, collates and assembles convention packets or bags, registers attendees, operates badge checkers/scanner, provides human arrow directional assistance, provides payment processing, answers phone and provides Grapevine activity, attraction, dining and lodging information.
3. Performs related duties as directed when such duties are a logical and appropriate assignment to the position.
4. Timely attendance is required for this position.
5. Interacts professionally and respectfully with the public, coworkers and others in the course of daily work.
SKILLS, KNOWLEDGE AND ABILITIES
• Must have excellent customer service and hospitality skills.
• Must have reliable transportation.
• Must be able to work for long hours and stand for extended periods of time (minimum of four hours at a time).
• Must be comfortable using assorted technology and computer software, i.e. Laptop or Desktop Computers, iPads, Microsoft Office Suite, Payment Processing Software and Scanning Equipment. On the job training will be provided but may be limited so the ideal candidate will need to be able to quickly adapt.
EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS
Requires a High School Diploma or GED.
Bilingual or multi-lingual skills are desirable (Spanish, Portuguese, French, Italian, Japanese, Chinese) but not required.
Must be able to work various times, including some nights, weekends, and holidays. Expected to work between 150 to 1,000 hours per calendar year.
Must pass a Federal/National criminal background check. Must have a valid Texas driver's license with an acceptable driving record as defined by city policy.
Ability to pass typing test of 30 WPM.
Must pass a pre-employment drug screen.
WORKING CONDITIONS
While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the essential functions of this job the employee is regularly required to perform light to medium work that involves walking or standing, use the computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and arms, talk and hear, stand, walk, and stoop, or crouch. This position requires occasionally lifting and/or moving up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job requires the ability to work in an office environment where the noise level is usually moderate.
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.
Salary : $16
