Applications Administrator II-CIS

Full Salary Range:                    $72,900 - $102,100 Annually

Anticipated Hiring Range:      $72,900 - $87,500 Annually

Why do I see two salary ranges?

The City of Greeley in compliance with Colorado state law, includes a salary range for all positions posted.  This law is intended to improve wage transparency.  The City of Greeley, in support of wage transparency, posts both the full salary range for each position (what you might anticipate your earnings could be if you work for the City of Greeley for some time), as well as the anticipated hiring range (the range within which the City anticipates making an offer).  The actual offer extended will be based on your years of relevant experience, education, certifications and potentially other factors.  

City of Greeley's Total Rewards

The City of Greeley is proud to offer a robust benefits package in addition to your wages.  This package includes health and wellness, retirement savings, discounted access to Greeley facilities and more. 

This position is currently a term limited position funded through December 31, 2025, with the possibility of being extended if additional funding is approved at a later date; however it is full-time and benefit eligible. Please view our benefits guide here.

Job Summary:

The City of Greeley is seeking an Application Administrator II to join our Information Technology (IT) Department. The Application Administrator will report directly to the Application Services Manager and will support enterprise applications used by the organization. The successful Administrator II will analyze business and other information systems’ problems to implement and improve system applications by focusing on user requirements and procedures. They will identify and work through ways to automate or improve existing systems and review computer system capabilities, workflows, and software limitations by collaborating with other IT Divisions to support this effort.

Experience, Knowledge, Skills:

Minimum Requirements

• Bachelor's degree gained through a four-year college / university academic program or specialized technical training of equivalent length.
• Detailed knowledge of application code, database design, web network and server architecture, and security are required in order for web applications to be accessible, usable, and secure.
• One (1) to two (2) years of experience using certain programs, databases, applications, or on-the-job experience

OR

• Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job,

AND

• Possession of a valid driver’s license.

Preferred

• Previous experience working in the public sector or for a municipality preferred
• One (1) to two (2) years of experience with utility billing and/or CIS applications preferred.
• Master’s degree

Knowledge, Skills and Abilities

• Knowledge of the business and organizational structure of Colorado municipalities.
• Knowledge of information technology service management (ITSM) principles and best practices.
• Knowledge of Accessibility, Universal Design, and/or User Experience Design standards and best practices.
• Knowledge of cybersecurity and privacy principles and best practices.
• Knowledge of common computer operating systems.
• Knowledge of computer networking fundamentals.
• Technical computer skills, including the ability to assess complex data, utilize common operating systems, learn new software programs, and understand programming languages.
• Computer programming skills, including the ability to evaluate and solve problems, stay
• organized, be cognizant of and address details, and utilize common programming languages (e.g. SQL, Java, C , Python, etc.).
• Ability to collect and document business needs and translate the information collected into technical specifications.
• Ability to write technical documentation and specifications with the intention that it be easily understandable to the target audience.
• Ability to translate and explain technical concepts and vocabulary in common terms to nontechnical audiences.
• Ability to learn and apply new technologies.
• Experience with complicated practices and precedents.
• Basic understanding and application of theoretical or scientific principles, acquired through college education or advanced vocational skills strengthened by years of on-the- job experience.
• Ability to write and maintain applications using HTML, CSS, JavaScript, and C#.
• Detailed understanding of database design Web Servers - LEMP (Linux, Nginx, MySQL, PHP) stack and Windows IIS Jira for task management and service desk operations.

Essential Functions:

• Supports and manages enterprise software solutions for the organization. This includes
• troubleshooting, vendor management, technical training, configuration, security and supporting
• users.
• Understands code, provides tests, and maintains custom applications in order to meet specific
• business needs. This includes designing and creating the underlying databases as well as writing the application code needed for users to access data.
• Works directly with departments to determine business processes that can be enhanced through applications or if the department should utilize or procure existing applications.
• Manages the tasks, communication, and project timelines related to the management or creation of applications.
• Updates, configures, maintains, and troubleshoots on-premises vendor applications which are accessed via web browser.
• Provides training to departments when needed.
• Provides guidance on appropriate usage of applications according to best practices and City core values.
• Configuration and management of on-premises and virtual servers used for application support.
• Proxy management, configuration, and management of external DNS; SSL procurement, installation, and management
• Diagnoses and resolves complex application and database errors in order to maintain performance and usability of applications. Provides support after hours for critical application issues.
• Administers enterprise applications. Maintains the applications and identifies enhancements as needed. Works directly with the Information Technology department to understand business processes and uses that information to implement workflows, data collection, and reporting within the system.
• Provides training to Information Technology staff related to the use of these applications. These may include but are not limited to Cityworks, Laserfiche, RecTrac, Oracle, Community Development, FullCourt, M365 Suite, and LegalFiles.
• Provides guidance on the use of enterprise applications and business processes - verbally and written.
• Discusses projects, coordinates staff and supports the implementation of new software.
• Gathers information from a variety of sources - logs, technical manuals, security alerts, users and utilizes that information in order to plan and implement courses of action that maintain the overall goal of keeping the application environment functioning and secure.
• This position is also given specific related business ideas or goals and is responsible for determining the best solution based on budget, timeframes, and available resources.
• Performs other duties as assigned.

Supervisory Responsibilities:  None.

Travel:  Approximately 10% flexible, local travel required.

Work Environment and Physical Requirements:

Work Environment

• Employee may be asked to work in a remote capacity as well as in an office environment.
• The City of Greeley has established a formal telework policy that allows eligible positions, in
• coordination with their Departments' management team, an opportunity to incorporate a
• component of remote work into their working schedule. This position may be eligible for
• consideration under the City's telework policy in the State of Colorado.
• Employee is subject to an inside environment with protection from weather conditions but not
• necessarily from temperature changes.
• Employee is subject to working alone and/or with groups and/or attending meetings.
• Employee spends extended periods of time at fixed workstation.
• Employee may be required to work overtime, holidays, evenings, shifts, or weekends.
• Employee may have frequent contact with the public--in person, via email/telephone, sometimes in adverse or confrontational situations with internal/external customers.
• The environment is safe to have minimal hazards that are typically found in general office
• environments where there is rarely little or no exposure to injury or accident.

Physical Requirements

• Minimal physical effort typically found in clerical work.
• Primarily sedentary, may occasionally lift and carry light objects up to 50 pounds.
• Walking and/or standing as needed and minimal.
• Communication skills to convey information verbally or in writing.
• Duties include extended periods of sitting at computer stations with frequent visits to other office locations.

EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting.  Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: HR@Greeleygov.com .

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.

Salary : $72,900 - $102,100