Rapid Rehousing Team Supervisor

Full Salary Range: $76,700 - $103,600 annually

Anticipated Hiring Range: $76,700 - $90,150 annually 

Why do I see two salary ranges?

The City of Greeley in compliance with Colorado state law, includes a salary range for all positions posted.  This law is intended to improve wage transparency.  The City of Greeley, in support of wage transparency posts both the full salary range for each position (what you might anticipate your earnings could be if you work for the City of Greeley for some time), as well as the anticipated hiring range (the range within which the City anticipates making an offer).  The actual offer extended will be based on your years of relevant experience, education, certifications and potentially other factors.  

City of Greeley's Total Rewards

The City of Greeley is proud to offer a robust benefits package in addition to your wages.  This package includes health and wellness, retirement savings, discounted access to Greeley facilities and more. 

City of Greeley's Total Rewards

The City of Greeley is proud to offer a robust benefits package in addition to your wages.  This package includes health and wellness, retirement savings, discounted access to Greeley facilities and more. 

Benefits: This position is benefits eligible. Please view our benefits guide here.

City of Greeley:  Work, Live, and Play in Greeley:   https://youtu.be/hX-4F0pG0OY

Job Summary

Responsible for providing case-management support using the Housing First model, Trauma Informed Care, Harm Reduction and other evidenced based practice to individuals in need of housing and services. These include meeting someone currently homeless on the street, encampments or in shelter and supporting them through every step of the housing process. From obtaining ID’s, applying for rental subsidy, searching for apartments, meeting with landlords and then providing intensive support once the person is housed. This may include and not limited to providing crisis intervention services, developing goal plans, facilitating referrals, and serving as advocate on behalf of participant to assist them in securing services, entitlements, and support to reach their goals. The work is 80% based in the community, making home visits, and supporting people to become integrated back into their community. The Rapid Rehousing Case Supervisor role will be focused on housing stability and creating relationships with landlords.

Experience, Education, and Skills

Minimum Requirements

• Bachelor's degree from an accredited college or university in counseling, social work, human services, or related field.
• Two (2) years of mental / behavioral health direct care experience.
• Two (2) years of supervisory experience.
• Two (2) years of experience in managing rehousing for people experiencing homeless.
• Two (2) years of experience working with and servicing people with very complex needs, including but not limited to chronic homelessness, severe trauma, substance use disorders, mental illness.

OR 

Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job,

AND Possession of a valid driver’s license.

Preferred

• Bilingual in English and Spanish.
• Master's degree in support services or related field.
• Six (6) months of experience in Oracle HCM.
• Six (6) months of experience working within a municipality.
• Three (3) years of experience in managing rehousing for people experiencing homeless.
• Three (3) years of experience working with and servicing people with very complex needs, including but not limited to chronic homelessness, severe trauma, substance use disorders, mental illness.
• One (1) year of Housing First Services experience.

Knowledge, Skills and Abilities

• Knowledge of the business and organizational structure of Colorado municipalities.
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions.
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
• Ability to self-start and take initiative in completing daily tasks and special projects.
• Ability to establish and maintain partnerships with a variety of internal and external constituencies.
• Very familiar with HMIS and the need to have strong data to tell our stories.

Essential Functions

Duties & Responsibilities             

• Helps client apply for all possible housing resources by completing each step with the person.
• Orients participants and conducting intake interviews to collect information and assess the needs and strengths of each participant and/or family.          
• Works with client to develop a client driven service and stability plan.       
• Provides direct supportive services to assist participants in meeting basic needs, addressing their action plan goals, and overcoming challenges.            
• Facilitates referrals and serves as advocate on behalf of participants to assist them in securing services, entitlements and support to reach their goals.
• Collaborates with outside providers to coordinate client services.                
• Actively recruits landlords willing to work in conjunction with the agency and locates affordable housing opportunities to meet the needs of the client population.              
• Conducts and/or assists with housing searches, housing orientations, lease signing and moving into housing once located.     
• Networks with community agencies, for the purpose of coordination, and/or development of services. This might include attending community meetings, committee work, and/or presentations to interested agencies.                
• Participates in monthly client group meetings, case reviews, staff meetings, training sessions, supervisory meetings, committee meetings, agency events, and other activities as directed.    
• Serves as a liaison between landlord/property owners, community members, and service providers to help facilitate ongoing supportive services.     
• Maintains and monitors confidential participant applications, records, HMIS data and reports as assigned.                
• Face to face contact occurring a minimum of once per week from enrollment to graduation. Contact includes but is not limited to activities such as housing searches and viewings, services connections, and home visits after person is housed based on the needs of that person, with a minimum of at least 1 visit a week per client.
• Responsible for ensuring person is connected with all needed services (behavioral health, medical, dental, eye, pharmacy and any other medically necessary resources or community support) and frequently transports client to and attends appointments with the individual.
• Supports the individual with activities of daily living as needed.
• Provides crisis intervention as required and in collaboration with clinical staff and community partners.
• Part of the on-call rotation.
• Identifies goals and strategies to better conduct intake procedures, better serving the needs of the target population.
• Maintains up-to-date knowledge of regulations and requirements related to housing programs and client eligibility.
• Participates in planning efforts to evaluate program’s effectiveness, identify needs and trends, and develop strategies to overcome challenges and enhance program quality.
• Maintains paper and virtual complete case files for every client.
• Maintains timely and accurate documentation of all client interactions and contacts for case management.
• Transporting clients to a variety of activities and appointments on a regular basis.
• Performs other duties as assigned.

Supervisory Responsibilities

• Organize and delegate assignments to team members; 
• Hiring, training, motivating and coaching employees; 
• Evaluate employee performance and goal setting; 
• Hold employees accountable for assigned task and goals; 
• Provide timely and constructive feedback and training opportunities; 
• Provide training opportunities with a focus on employee development; 
• Resolve conflicts and complaints; 
• Analyzing information and processes and develop more effective or efficient processes;
• Establishing and achieving business and financial objectives; 
• Ensure compliance with safety procedures

Work Environment and Physical Requirements

Work Environment

• Work is exposed to hazards that are typically found in outdoor environments.
• Exposure to all weather conditions.
• Subject to driving City vehicles in all weather conditions.
• Extensive computer work primarily performed at a desk.
• Employees are subject to working alone, with groups, and/or attends meetings.
• May be required to conduct business in alternate locations within City buildings or field sites, sometimes in formal settings.
• May be required to occasionally work extended hours in the evening, holidays, or weekends.
• Physical Requirements
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee must occasionally lift and/or move up to 50 pounds.
• Vision enough to interpret computer screens and documents to assist the public and complete work assignments; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Communication skills sufficient to convey information to the public via telephone and in person.
• Ability to move over rough, uneven, and rocky surfaces

EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting.  Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: HR@Greeleygov.com .

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.

Salary : $76,700 - $103,600