What are the responsibilities and job description for the Seasonal Wildlife Sanctuary Nature Center Spec. - Gift Shop position at City of Green Bay, WI?
General Description
Responsible for answering general questions from the public, providing customer service, Wildlife Sanctuary gift shop sales transactions, and general gift shop duties.
Examples of Duties
- Welcome visitors and respond to inquiries. Answer incoming phone calls and direct calls to the proper department/staff.
- Process sales transactions for the Wildlife Sanctuary Gift Shop through our POS system.
- Opening gift shop at start of shift and securing at end of shift.
- Reconcile daily cash register sales, stock shelves, general organization, and cleaning.
- Monitor visitor behavior and interact with visitors as needed.
- Follow all policies, procedures, and the philosophy that is set forth by the City of Green Bay Parks, Recreation, & Forestry Department.
Minimum Qualifications Required
- Course work in basic computer skills desirable.
- Experience operating a POS system including handling cash and credit transactions.
- Customer service experience desirable.
- Minimum of 18 years of age.
- High School diploma or equivalent preferred.
Knowledge, Skills & Abilities
The above is not to be construed as an exhaustive statement of duties, responsibilities or requirements. I have read the above position description and understand the duties and responsibilities of the position.
- General knowledge and skill in a retail environment and proper customer service techniques.
- Possess a high level of interpersonal skills and communication skills. Ability to communicate effectively orally and in writing.
- Ability to read and perform basic calculations. Ability to utilize a computer and the required software.
- Ability to work effectively as part of a team and maintain effective working relationships.
- Ability to work the required hours of the position.
- Ability to hold a valid Wisconsin Driver’s License and possess reliable transportation that can be utilized for work purposes.
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Ability to perform the following activities:
- Lifting and carrying up to 50 pounds.
- Frequent standing, sitting, and walking.
- Occasional bending, twisting, squatting, crouching, kneeling, pushing, and pulling.
The above is not to be construed as an exhaustive statement of duties, responsibilities or requirements. I have read the above position description and understand the duties and responsibilities of the position.
