What are the responsibilities and job description for the City of Green Cove Springs is hiring: Part Time Communication Officer (Experienc position at City of Green Cove Springs?
We are seeking an experienced Part Time Certified Emergency Dispatcher to join our team!
Do you possess a current State of Florida 911 Safety Telecommunicator certificate?
Do you possess a certification for FCIC / NCIC within the time frame as outlined by FDLE?
If so, we welcome you to apply today.
Please make sure to attach your 911 Safety Telecommunicator certification, your FCIC / NCIC certificate, and your completed Dispatcher Pre-employment Acknowledgement form to your application.
Dispatcher Pre-employment Acknowledgement Form
JOB SUMMARY
This position performs skilled work in receiving incoming calls to the Police Department's Communication Center, including requests for police and fire services or information, and dispatches necessary units and equipment for emergency service through the use of telephone, radio, and other communications equipment.
ESSENTIAL JOB FUNCTIONS
- Operates telephone, radio, computer-aided dispatch terminals, and other communications equipment.
- Receives emergency calls which must be properly processed, including the dispatching of personnel and equipment to scenes of police incidents, accidents, rescue operations, and other emergencies.
- Answers incoming phone calls, screens calls, and routes to appropriate person or office.
- Types communication logs and crime report entries on computer and performs a variety of recordkeeping, filing, indexing, and other general clerical work.
- Processes traffic citations and warnings and prepares for courthouse delivery.
- Scans and maintains trespass warnings.
- Answers 911 calls and routes calls for fire service or rescue to the appropriate agency and dispatches police, as required.
- Answers non-emergency calls for assistance and dispatches utility service personnel during other than normal working hours.
- Monitors city radio for assistance.
- Operates FCIC / NCIC teletype and in-house computer systems, TDD machine, FAX machine, copy machine, recorders, pager equipment, and other related communications equipment.
- May be required to serve as FAC (FCIC Agency Coordinator), and liaison between FDLE and Police Department.
- Creates and maintains user accounts within the online Validation Application, CJIS Online, the FALCON system, and nexTEST.
- Prepares training manual for new hires and assists in training new personnel when assigned.
- Changes recorder tapes and cleans tape-heads.
- Prepares and maintains daily radio and dispatch reports and records.
- Provides communication assistance to other federal, state, and local law enforcement agencies as required.
- Handles multiple tasks simultaneously.
- Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
- Performs other related duties as assigned.
MINIMUM QUALIFICATIONS
Education and Experience :
High school diploma or equivalent and one (1) year of experience or completion of a recognized police communication training course. Any combination of training, education and experience that provides the necessary knowledge, skills and abilities may be considered for the minimum qualifications.
Licenses or Certifications :
Special Requirements :
Knowledge, Skills and Abilities :
PHYSICAL DEMANDS
The work is sedentary and requires exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly. Also requires the following physical abilities : feeling, manual dexterity, grasping, handling, hearing, mental acuity, reaching, repetitive motion, speaking, standing, talking, visual acuity, and walking.
WORK ENVIRONMENT
Work is performed inside, alone, and with a variety of tasks to be handled simultaneously and in stressful situations.
Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment.
The City of Green Cove Springs, FL commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City’s policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal / state / local law. #J-18808-Ljbffr
