What are the responsibilities and job description for the Community Relations Assistant position at City of Greensboro, NC?
Description
**Applicants Who previously applied for this "WILL NOT " need to reapply. Previously submitted applications "WILL" be considered in this recruitment. **
Are you passionate about making a difference in your community and fostering positive relationships? The Community Relations Department is seeking an enthusiastic and professional Community Relations Assistant. This entry-level role offers the opportunity to engage with residents, stakeholders, and City leadership, while supporting initiatives that uphold the City of Greensboro’s mission and values.
Salary Information:
$40,000 - $47,000 annually, depending on qualifications
Benefits Statement:The City of Greensboro offers an excellent benefits package, including health insurance, retirement options, and more. For a full list of benefits, visit City of Greensboro Benefits.
Work Schedule:Monday - Friday, with some evenings and weekends as required.
Working with the Community Relations Department means joining a team dedicated to strengthening relationships within our city. We operate with purpose, equity, and innovation, while being resilient and people-centered. Every day is an opportunity to contribute to meaningful outcomes, solve real problems, and positively impact our residents’ experiences.
About the Role:
As the Community Relations Assistant, you will:
- Provide administrative support to maintain essential databases that drive organizational outcomes.
- Interact daily with residents and stakeholders in person, via phone, or electronically to deliver an exceptional customer service experience.
- Assist in developing public-facing documents, forms, and media.
- Support City Council meetings, City Academy, and other community events by planning logistics, moderating when necessary, and interfacing with attendees.
- Act as a liaison between City Council, the City Manager's Office (CMO), and the public, ensuring diplomacy and professionalism.
- Collaborate with neighborhood associations, service providers, and other agencies to address resident concerns and establish connections.
- Attend and engage with visitors during City Council meetings, including setup, participant coordination, and post-meeting responsibilities.
This role requires confidentiality, impartiality, and the ability to handle executive-level matters regularly. You will play a pivotal role in resolving resident concerns and advancing the City of Greensboro’s priorities.
Qualifications
Minimum Qualifications:
- High school diploma or equivalent
- One year of customer service or office work experience
- Experience in public service or community relations
- Strong problem-solving skills and adaptability in a dynamic environment
- Excellent communication and interpersonal skills
Ready to Lead?
If you’re ready to be part of a purpose-driven, people-centered organization that values equity, resiliency, data-informed decisions, and innovation, we encourage you to apply for this exciting opportunity!
Apply now and take the next step in your career with the City of Greensboro Community Relations Department!
Salary : $40,000 - $47,000
