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Police Records Specialist

City of Greensboro, NC
Greensboro, NC Full Time
POSTED ON 4/20/2025
AVAILABLE BEFORE 5/18/2025

Salary : $42,985.00 - $44,704.00 Annually

Location : (Greensboro Police Department ) 100 Police Plaza Greensboro, NC

Job Type : Active Full-Time

Job Number : 04744

Department : Police

Division : Information Services

Opening Date : 02 / 14 / 2025

Closing Date : 2 / 28 / 2025 11 : 59 PM Eastern

Description

Specialist - Support Public Safety with Precision and Integrity!

About GPD

Are you detail-oriented, organized, and ready to make a meaningful impact in public safety? The Greensboro Police Department is seeking a dedicated Police Records Specialist to support our officers and the community by managing essential law enforcement records with accuracy and confidentiality.

Salary Information

  • Full Salary Range : $34,869.00 - $58,115.00 Annually
  • Expected Hiring Range : $42,985.00 - $44,704.00 Annually
  • FLSA Status : Non-Exempt

Benefits Statement

The City of Greensboro offers an excellent benefits package, including health, retirement, and wellness programs. Learn more about our benefits

Work Schedule

  • Monday - Friday, 9 : 00 AM - 6 : 00 PM
  • Why You'll Love Working With Us

    At the City of Greensboro, we are driven by our core values :

    Purpose-driven - Your work directly supports public safety and justice.

    Equity - We foster an inclusive and fair work environment for all.

    People-Centered - We value teamwork and collaboration.

    Resiliency - We adapt and grow to meet evolving needs.

    Data-Informed - Your attention to detail ensures accurate records and reporting.

    Prosperity & Innovation - We embrace new technologies and processes to improve efficiency.

    About the Role

    As a Police Records Specialist , you will play a vital role in maintaining and managing sensitive police records, ensuring accuracy, and providing exceptional service to officers and the public. This role requires excellent attention to detail, the ability to multitask, and a commitment to confidentiality.

    Key Responsibilities :

  • Process and retrieve police reports, records, and criminal justice information.
  • Handle public requests for reports in person and over the phone (e.g., accident reports, incident reports, arrest records, warrants, subpoenas).
  • Utilize criminal justice databases to retrieve and input information.
  • Assist police officers with crime and suspect research.
  • Enter and cross-reference data in the Police Records Management System .
  • Review police reports for accuracy.
  • Accept incident reports from citizens and create investigative records.
  • Perform fingerprinting for the public and law enforcement personnel.
  • Notarize documents as required.
  • Conduct chemical analysis for individuals charged with Driving While Impaired (DWI) .
  • Appear in court to testify on cases related to breath / blood tests or record administration.
  • Assess ownership of towed / impounded vehicles, calculate fees, and release vehicles to rightful owners.
  • Attend training and obtain State Division of Criminal Information (DCI) certification within six months.
  • Obtain Chemical Analyst and Notary certifications as required.
  • Perform additional job-related duties as assigned.
  • Qualifications

    What You Bring

    Minimum Qualifications :

  • Option 1 : High School diploma / GED with experience in an office setting, administrative work, record-keeping, telephone support, or customer service.
  • Option 2 : No High School diploma / GED with 1-3 years of experience in an office setting, administrative work, record-keeping, telephone support, or customer service.
  • Experience using Microsoft Office (Word and Excel)
  • Preferred Qualifications :

  • DCI Certification (or ability to obtain within 6 months).
  • Experience working in Police Records or Public Safety .
  • Familiarity with SunGard OSSI Records Management Software .
  • Experience working nights and weekends.
  • Bilingual proficiency (Spanish preferred).
  • Ready to Lead?

    If you are ready to take on a dynamic role that supports law enforcement and public safety, apply today! Join us in making Greensboro a safer, more organized, and efficient city.

    What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED.

  • Not Applicable
  • High School Diploma / GED
  • Some College
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • How many years of experience do you possess working in an office setting, administrative position, record keeping, telephone support, or customer service? Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work History section of your employment application.

  • No experience
  • Less than one year experience
  • 1 or more years experience, but less than 3 years experience
  • 3 or more years experience, but less than 5 years experience
  • 5 or more years experience, but less than 7 years experience
  • 7 or more years experience, but less than 10 years experience
  • 10 or more years experience
  • Briefly describe your experience (company name, job duties, etc.). working in an office setting, administrative position, record keeping, telephone support, or customer service. Clearly describe your experience (company name, job duties, etc.)

  • If you have no experience, please type "Not Applicable" or "N / A."
  • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.
  • You must also clearly state your experience in the Employment / Work History section of your employment application.
  • Do you have a DCI (Division of Criminal Information) certification?

    How many years of experience do you possess working in Police Records? Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work History section of your employment application.

  • No experience
  • Less than 1 year experience
  • 1 years experience, but less than 3 years experience
  • 3 years experience, but less than 5 years experience
  • 5 years experience, but less than 7 years experience
  • 7 years experience, but less than 10 years experience
  • 10 or more years experience
  • Clearly describe (company name, job duties, etc) your experience working in Police Records.Clearly describe your experience (company name, job duties, etc.)

  • If you have no experience, please type "Not Applicable" or "N / A."
  • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.
  • You must also clearly state your experience in the Employment / Work History section of your employment application.
  • How many years of experience do you possess working in public safety, government or a similar function? Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work History section of your employment application.

  • No experience
  • Less than 1 year experience
  • 1 years experience, but less than 3 years experience
  • 3 years experience, but less than 5 years experience
  • 5 years experience, but less than 7 years experience
  • 7 years experience, but less than 10 years experience
  • 10 or more years experience
  • Clearly describe (company name, job duties) your experience working in a public safety environment.Clearly describe your experience (company name, job duties, etc.)

  • If you have no experience, please type "Not Applicable" or "N / A."
  • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.
  • You must also clearly state your experience in the Employment / Work History section of your employment application.
  • Do you have experience working with SunGard OSSI Record Management Software?

    This position requires staffing for a 24 hour / 7 days per week operation; including weekends and holidays. Do you have experience working rotating shifts which includes, nights and weekends?

    Are you Bilingual, and are you fluent communicating with non-English speaking residents both orally and in written form?

    Do you have experience with Microsoft Office i.e. Word, Excel, Outlook etc?

    I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

  • I understand
  • Required Question

    Salary : $34,869 - $58,115

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