What are the responsibilities and job description for the Construction & Maintenance Operations Support Supervisor position at City of Greensboro?
Join the City of Greensboro as a Construction & Maintenance Operations Support Supervisor and make a lasting impact!
If you’re passionate about public service and thrive in a leadership role that supports critical infrastructure, we invite you to consider joining our team.
About the Role
As the Construction & Maintenance Operations Support Supervisor, you’ll lead a specialized support team that plays a critical role in the success of the Water Resources Department. This team includes employees who perform: TV Inspections, Utility Locating Services, Dispatch Operations, Second Shift Support, and Technical Work order Management.
https://www.greensboro-nc.gov/departments/people-culture/benefits.
Monday-Thursday 6:15 am -4:45 pm
Why You’ll Love Working With Us:
Purpose-Filled Work: Play an integral part in supporting the teams that keep our water and sewer systems operating safely and efficiently.
Strong Team Environment: Lead a diverse and skilled group of professionals who support construction and maintenance activities across the city.
Leadership Opportunity: Guide operations that support field crews, contractors, and the public—ensuring smooth coordination across multiple areas.
Growth & Development: Strengthen your supervisory and technical expertise in a role that supports both infrastructure and customer service functions.
Excellent Benefits: Enjoy a competitive salary, generous leave, health and wellness benefits, and opportunities for professional advancement.
Your Key Responsibilities:
Supervising daily activities and establishing priorities for the work group.
Monitoring work order entries for accuracy and alignment with division goals.
Compiling data to support ongoing maintenance planning and resource allocation.
Coordinating across departments and divisions to align with City and departmental objectives.
Investigating and resolving customer service complaints and interdepartmental claims.
Reviewing and approving contract work related to sewer rehabilitation from TV inspections.
What We’re Looking For:
- Strong leadership and organizational skills with experience managing technical or operations-based teams.
- .Familiarity with utility support functions such as inspections, dispatch, and work order systems.
- Proven ability to evaluate data, set priorities, and improve operational workflows.
- Effective communication and problem-solving abilities when working with internal teams, contractors, and the public.
- .Commitment to public service and supporting critical infrastructure operations.
Help Us Move Greensboro Forward
If you're a team-oriented leader with a passion for operations, customer service, and public infrastructure, this is your opportunity to make an impact. Apply now and help support the systems that keep our city running.
This job is Exempt and is not subject to the overtime provisions of the Fair Labor Standards
Minimum Qualifications:
- High School Diploma, or GED
- Valid Driver's License
- 4 years of directly related experience in construction, infrastructure, operation and maintenance and/or related experience.
- Grade 4 NC WPC Coll System Operator
- Grade A NC WTFO Dist System
Preferred Qualifications:
- 5 years supervisory experience in Construction & Maintenance
- System Back-up ORC experience
- Knowledge of City Personnel Policies
Salary : $60,677 - $108,580
