What are the responsibilities and job description for the Night Services Utilities Rep position at City of Greensboro?
JOB
Become a Vital Part of Our Team as a Night Services Representative!Are you someone who enjoys solving problems and making a difference during critical moments? Do you take pride in delivering exceptional customer service, even during late evenings, nights, and weekends? If so, we invite you to join our team as a Night Services Utilities Representative and play a crucial role in maintaining the City’s water and sewer systems. Compensation and Benefits: Hiring Salary Range: $45,269. - $51,736. Full Salary Range: $39,319. - $70,361. Annually Benefits: We offer an outstanding benefits package that supports your well-being.Learn more Here Work Schedule: Monday - Thursday 3:00pm - 11:30pmFriday 1:30pm - 10:00pm Why You'll Love Working With Us: Critical Impact: Be part of the essential service that keeps the City running smoothly, responding to emergencies that affect our community’s daily life.Work Independently: Use your judgment and expertise to assess situations and make important decisions while working autonomously.Supportive Team: While much of your work is independent, you'll always have the backing of a dedicated team and access to additional resources when needed.Variety of Tasks: Every day brings something different, with a wide range of tasks that keep you engaged and challenged.What You'll Do: The Night Services Representative responds to water and sewer service emergency requests during late evenings, nights and weekends. Uses and updates the electronic work order management system and produces work orders to other divisions within the Water Resources Department. Uses independent judgment to accommodate the needs of the City by determining proper corrective action or by referring the problem to other appropriate personnel. This position assists and/or handles traffic flow as required and must accomplish this by following department guidelines and in compliance with OSHA regulations for job site Work Zone Safety. All duties are performed in order to provide prominent customer service and to ensure employee, public and environmental safety. Work includes addressing after hour water and sewer emergency calls which include but not limited to: residential sewer backups; sewer main stops; water main breaks; emergency water cut off and cut ons; installation of water meters; performing pressure tests; replacing meter box tops and clean outs; addressing water quality issues; overflowing manholes; bad odor calls; replacing manhole covers; checking cave-ins and flushing hydrants.This position uses and updates the work order management system and produces work orders to other divisions within the Water Resources Department. These jobs are accomplished by using various tools such as shovels, sewer machines, sounding rods, locating equipment and other assorted tools needed to complete the job. Physical requirements include the ability to do bending, stooping, climbing, and heavy lifting (up to 75lbs.) as needed. This position is considered service critical.This job is Non-Exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA)Ready to Make a Difference?If you’re ready to take on a role where you can make a real difference, solve critical problems, and help keep our City running smoothly, we’d love to hear from you!We welcome applicants from all backgrounds and experiences to apply and become an integral part of our team.
Become a Vital Part of Our Team as a Night Services Representative!Are you someone who enjoys solving problems and making a difference during critical moments? Do you take pride in delivering exceptional customer service, even during late evenings, nights, and weekends? If so, we invite you to join our team as a Night Services Utilities Representative and play a crucial role in maintaining the City’s water and sewer systems. Compensation and Benefits: Hiring Salary Range: $45,269. - $51,736. Full Salary Range: $39,319. - $70,361. Annually Benefits: We offer an outstanding benefits package that supports your well-being.Learn more Here Work Schedule: Monday - Thursday 3:00pm - 11:30pmFriday 1:30pm - 10:00pm Why You'll Love Working With Us: Critical Impact: Be part of the essential service that keeps the City running smoothly, responding to emergencies that affect our community’s daily life.Work Independently: Use your judgment and expertise to assess situations and make important decisions while working autonomously.Supportive Team: While much of your work is independent, you'll always have the backing of a dedicated team and access to additional resources when needed.Variety of Tasks: Every day brings something different, with a wide range of tasks that keep you engaged and challenged.What You'll Do: The Night Services Representative responds to water and sewer service emergency requests during late evenings, nights and weekends. Uses and updates the electronic work order management system and produces work orders to other divisions within the Water Resources Department. Uses independent judgment to accommodate the needs of the City by determining proper corrective action or by referring the problem to other appropriate personnel. This position assists and/or handles traffic flow as required and must accomplish this by following department guidelines and in compliance with OSHA regulations for job site Work Zone Safety. All duties are performed in order to provide prominent customer service and to ensure employee, public and environmental safety. Work includes addressing after hour water and sewer emergency calls which include but not limited to: residential sewer backups; sewer main stops; water main breaks; emergency water cut off and cut ons; installation of water meters; performing pressure tests; replacing meter box tops and clean outs; addressing water quality issues; overflowing manholes; bad odor calls; replacing manhole covers; checking cave-ins and flushing hydrants.This position uses and updates the work order management system and produces work orders to other divisions within the Water Resources Department. These jobs are accomplished by using various tools such as shovels, sewer machines, sounding rods, locating equipment and other assorted tools needed to complete the job. Physical requirements include the ability to do bending, stooping, climbing, and heavy lifting (up to 75lbs.) as needed. This position is considered service critical.This job is Non-Exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA)Ready to Make a Difference?If you’re ready to take on a role where you can make a real difference, solve critical problems, and help keep our City running smoothly, we’d love to hear from you!We welcome applicants from all backgrounds and experiences to apply and become an integral part of our team.
Salary : $39,319 - $70,361
