What are the responsibilities and job description for the COMMUNITY AFFAIRS PROJECT MANAGER - 0125 position at City of Greenville (SC)?

Job Summary

Under general direction and in compliance with standard operating procedures and policies, develops and maintains positive community and neighborhood relations. Supports downtown infrastructure projects, along with special projects identified by the Mayor, City Council and/or the City Manager’s Office, including coordinating multi-department strategies to achieve outcomes for assigned projects and strategic initiatives. Serves as a liaison as well as provides support services to neighborhoods and neighborhood associations. Provides guidance on key partnerships, community relationships and coalition-building activities. Serves as a liaison for homeless services outreach and program initiatives to internal and external stakeholders. Assists in coordinating public meetings including ensuring compliance with legal requirements for providing public notice. Manages other projects as assigned.

Essential Functions

Essential Functions	% of Time
Manage Special Projects for Senior Leadership Initiatives: Manage special projects and initiatives identified by the Mayor, City Council and City Manager’s Office, including coordinating multi-department strategies to achieve outcomes for assigned projects. Analyze complex problems and develop solutions. Organize cross departmental teams to work on assigned projects. Oversee and manage the flow and exchange of information and monitor and track projects from initiation to completion. Communicate and meet with residents, businesses, property owners, neighborhood groups and stakeholders on a range of issues. Serve on various internal and external committees. Establish and develop highly effective relationships with internal staff and external stakeholders that support and advance business goals and objectives. Lead and develop strategies and operational plans for external affairs including business and community relationships, government and legislative affairs. Prepare executive level report for Senior Leadership and elected officials, as needed and assigned.	30%
Support Neighborhood Services & Programs: Serve as a liaison and information source to neighborhood associations regarding City policies, procedures, programs, services, and objectives. Support neighborhood associations with formation, as well as, communication efforts, project planning, and implementation. Communicate effectively to promote, facilitate, and maintain neighborhood outreach activities with a diverse population both orally and in writing. Assist in developing presentations for community groups and organizations. Collaborate with outside agencies/organizations and neighborhood associations on special projects as assigned. Regularly attend public and neighborhood association meetings, provide updates, note resident concerns, and coordinate with appropriate City departments to address issues and provide updates. Receive resident requests and complaints, investigate concerns, assess conditions, and coordinate across City departments and outside agencies to address and resolve concerns, track and report follow-up activities. Make recommendations to improve conditions. Maintain network of available resources. Assist in planning and coordinating periodic luncheons between City officials and neighborhood association presidents. Provide assistance to City departments on neighborhood-related communications and service.	30%
Act as Liaison and Facilitator for Homeless Outreach Services: Under guidance of the City’s Manager Office, provide support for the City’s outreach and program initiatives for addressing homelessness. Participate in community-based taskforces, committees, and initiatives to enhance coordinated strategies, focused-efforts and resource coordination. Lead and assist with coordinating and reporting on homeless response efforts and advocacy through partnerships. Manage communication and report on current homeless programs, initiatives and projects in collaboration with community partners and service providers. Research, gather, and report on data from City-based homeless programs, and outreach initiatives in other cities/communities- as directed. Lead and assist with communication involving City departments and business owners to identify and provide resolutions and guidance for addressing homelessness concerns in public and private spaces within the Central Business District. Lead and assist with enforcement, education and compliance of City policy and ordinances regarding homeless outreach services.	30%
Provide Administrative Support & Coordination for Public Meetings: Assist in coordinating public meetings including ensuring compliance with legal requirements for providing public notice. Assist in identifying and preparing correspondence to invitees. Confer with applicable personnel to coordinate meeting locations, setup, and protocols as well as avoid conflicts with other public meetings. Edit meeting minutes as directed.	10%

Perform other duties as assigned.

Job Requirements

Bachelor’s degree in social or human science, business or public administration, communications, public relations or a related field.

Over four (4) years of related experience in project management, community organizing, outreach, coordination of services and projects, community relations; or an equivalent combination of education and experience.

Preferred Qualifications

Master’s degree in social or human science, business or public administration, communications, public relations or a related field.

Experience in municipal government.

Driver's License Requirements

Valid South Carolina Class D Driver's License.

Performance Requirements

Knowledge of:

Applicable City, federal, state, ordinances, codes, regulations, and policies.

Homeless programs and initiatives.

Project management techniques and strategies.

Contracting policies and procedures.

Principles and practices of community organizing.

Neighborhood demographics.

Developing short- and long-range plans.

Establishing priorities and organizing work.

Public and interpersonal relations.

Oral and written communication.

Ability to:

Plan, coordinate, and implement homeless services and various types of events and activities.

Plan and executive strategic directions, initiatives, goals and objectives.

Stay abreast of City of Greenville issues and current news.

Prepare clear and concise administrative reports.

Utilize a variety of communication and interpersonal skills to interact successfully with people at a number of levels inside and/or outside the organization.

Establish and maintain effective working relationships with the public and various stakeholders.

Communicate complex ideas compellingly to a variety of audiences.

Understand complexity and view situations from a broad strategic perspective.

Regularly work within situations requiring confidentiality.

Anticipate potentially difficult situations and be able to evaluate and present strategies and alternatives to key stakeholders.

Make recommendations with the requirement to exercise persuasion to obtain cooperation, consensus, or approval of action to be taken.

Exercise effective judgment and discretion in discussing and resolving contentious issues that involve confidential discussions or situations where conflicting interests are apparent.

Manage multiple projects and perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.

Work independently and make decisions within limits of authority.

Effectively manage effective relationships with various City departments and elected officials.

Prioritize workload and manage time efficiently, meet deadlines and complete assignments in a timely manner.

Successfully complete time-sensitive and/or high-profile projects through collaboration, consensus and creativity.

Read, analyze, and interpret procedures, financial reports, legal documents, and governmental regulations.

Prepare formal presentations, and/or technical and legal documents and correspondence.

Operate general equipment to include smartphone, smart tablet and audio visual equipment.

Operate general office equipment to include scanner, printer, copier, telephone, and computer with Microsoft Office Suite.

Utilize specialized software and systems to include digital survey tools, mapping software and social networking platforms (including Facebook, Twitter, Instagram, NextDoor, etc.).

Working Conditions

Primary Work Location: Office environment.

Protective Equipment Required: None.

Environmental/Health and Safety Factors:

Relatively free from unpleasant environmental conditions or hazards.

Physical Demands:

Continuously requires using vision, hearing, and talking. Frequently requires fine dexterity, walking, and sitting. Occasionally requires standing and handling/grasping. Light strength demands include exerting up to 20 pounds occasionally, up to 10 pounds frequently, or negligible amounts constantly AND/OR walking or standing to a significant degree.

Mental Demands:

Frequently requires time pressures, frequent change of tasks, performing multiple tasks simultaneously, and working closely with others as part of a team. Occasionally requires irregular schedule/overtime, tedious or exacting work, and noisy/distracting environment.

Americans with Disabilities Act Compliance

The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Salary : $67,300 - $94,300

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COMMUNITY AFFAIRS PROJECT MANAGER - 0125

What are the responsibilities and job description for the COMMUNITY AFFAIRS PROJECT MANAGER - 0125 position at City of Greenville (SC)?

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