- Think critically and perform complex data analysis and problem solving.
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- Maintain current professional standards through ongoing training and development.
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- Communicate effectively, verbally and in writing: prepare tactical, strategic, and operational reports; write clear and concise analytical reports and bulletins; and deliver related briefings and presentations.
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- Work independently, handle and prioritize multiple tasks, as well as, work with frequent interruptions and changes in priorities.
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- Effectively communicate complex information to internal and external groups.
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- Handle conflict with diplomacy and tact.
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- Maintain confidentiality.
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- Establish and maintain effective internal and external communication and working relationships with department managers, City employees, the public and outside agencies (e.g., property managers, real estate agents, news media, Housing Authority, Probation and Parole, SLED, other law enforcement agencies in SC, etc.).
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- Participate in continuing education and training by seeking appropriate opportunities to learn or develop.
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- Use link analysis software, social media analysis, and communications analytics.
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- Operate general office equipment to include scanner, printer, copier, telephone, plotter, and computer with Microsoft Office Suite.
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- Utilize specialized software and systems to include records management software, relational databases, FTP (File Transfer Protocol) software, and GIS (ESRI) software.
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